Payroll and STP

I have tried using different browsers, clearing caches and cookies, using a different account but nothing works. There was no notice from QuickBooks of an update either. I have to access payroll now to pay my employees...

2 years ago

Build Wealth Finance

Payroll and STP

Verify email and mobile phone number not working for 2 factor authenticator

The 2 factor authenticator for verifying mobile phone number and email isn't working for 2 factor authenticator for payroll. Can someone please help me on how to fix this as I need to process payroll today.

2 years ago

rose68

Payroll and STP

How to zero out STP from another program through Quickbooks?

I have a cleint who used Xero but has switched to Quickbooks. We no longer have access to xero to make changes to their STP. I have entered their opening balances but keep getting errors when I put negative figures.what steps should I take to zero out the STP?  

2 years ago

jun-wang

Payroll and STP

How to seletc pay category of 'Social & Community Services Level 4 (Day Worker) - Casual', there is only Level 1 avaliable.

My client needs to apply SCHADS, but some level pay category are not avaliable, the pay category is in grey color and cannot be changed.

2 years ago

notch

Payroll and STP

Employee does not show up in the drop down menu when creating an expense?

Original commenter did not share additional details

2 years ago

accounts-fitnwel

Payroll and STP

How do you create casual payments made by eftpos

eftpos transactions

2 years ago

toniw-penfoldpro

Payroll and STP

How to retrieve an aba file

How to retrieve an ABA File that you didn't get to save

2 years ago

rajeev4

Payroll and STP

Employer wrongly processed a payrun for a terminated employee and made super contribution via beam. how can we request a refund from the super fund (aware super)

Original commenter did not share additional details

2 years ago

egbertbos

Payroll and STP

Why does my account pairing not always work? Is there a setting somewhere in configuration or is it part of a rule?

Original commenter did not share additional details

2 years ago

cawjacko-ozemail

Payroll and STP

On the list of payruns the words "scheduled monthly" appears instead of the employees name. How do I change back to the employees name?Thanks Clive

Original commenter did not share additional details

2 years ago

james180

Payroll and STP

Ive noticed something strange, my guys have 10 days sick leave each year, which seems to accrue properly , but when i deduct 8hrs leave, it only takes 0.3 hrs off him

the leave accrues properly @ 80hrs a year, but deducts incorrectly. maybe i have it set up wrong

2 years ago

dorretti

Payroll and STP

Can't edit the primary pay category on the payroll default page. Item is greyed out but I can't enter and save other information. What can I do?

Original commenter did not share additional details

2 years ago

sharlien

Payroll and STP

What is the best way to lodge a whole year's worth of STP for a new employer client? We have annual figures from prior payroll system hard copy only.

We have STP up & running weekly for 2024 onward, but only hard copy annual 2023 payroll figures from prior system.

2 years ago

user55142

Payroll and STP

How do you enter a Reportable Fringe Benefit Amount for a terminated employee?

Original commenter did not share additional details

2 years ago

Togetherwecan

Payroll and STP

What do I catagorise safety gates or plastic storage containers under. Thanks

I run a craft house

2 years ago

info-korbuiltcon

Payroll and STP

How to activate PAYROLL

Original commenter did not share additional details

2 years ago

neil-theobald-id

Payroll and STP

What is the best way to account for the Small Business Technology Boost 20% tax deduction bonus in Quickbooks?

Original commenter did not share additional details

2 years ago

Lynn_Wiezel

Payroll and STP

STP v Payroll Variance amount

STP finalisation - I have an STP v Payroll Variance amount and I have identified which employee it relates to. The out of balance amount is the Termination payments made for this employees Genuine Redundancy for Leave Loading and Unused Annual Leave. Can someone confirm these amounts just drop off the STP finalisation report under Total Reportable Gross $ column, and therefore the Payroll YTD Gross earnings $ for this employee do not balance back to STP finalisation figures. All other aspects Super, PAYGW, Sal Sacrifice balance to Balance Sheet and P & L accounts. I would appreciate any advice whether I need to do anything further, or is it just how terminations are reported in these STP finalisation reports for QBO???

2 years ago

donna-chadwick

Payroll and STP

Can TASKS on the new home page be removed?

Recently updated home page "Get things Done" I'd like to remove the tasks altogether, have a number of users, so not just "privacy" for my own dashboard.

2 years ago

bsi1983-naver-co

Payroll and STP

Think I pay too much for a quick book every month

Original commenter did not share additional details

2 years ago