QuickBooks Q&A
Recently active
Original commenter did not share additional details
I’m hoping someone can help I’m trying to invoice where we are eligible for CIS deductions, I invoice regularly to this customer and never have any issues and now it isn’t giving me the cis deduction on th invoice: I’ve made no changes, any help on how to fix? TIa
Hello , I stopped my Qiuck books subscription around 6 months ago. I’d now like to start it back up again ,please can you let me know if all of my previous information still be available on my account as I left it ? Thank you Cherelle
Online QuickBooks is not accepting password, not sending codes to phones, and not sending codes to backup emails. It looks like it is offline.
I want to make customers inactive that have had no transactions for two years on QBO.So I either need a report on customers with no transactions in two years, or a list of customers that have had transactions in the last two years.
There is no error message or pop-up from my bank and I have tried using a different computer, different browser and incognito but it isn't catching up
For various reasons, an invoice will sometimes be incorrect and an equal and opposite credit note will need to be issued - QBO does not allow the conversion of an invoice into a credit note with the exact same details! Has anyone found a way around this problem or is it necessary to manually enter the same details (on the invoice) into a blank credit note form? Many Thanks Barrie ([email address removed])
HiI have been using quickbooks online the last couple of years (but still not up to scratch with it all) but recently there have been updates and changes, so could someone please help me with the Chart of Accounts, previously all the accounts had Account History at the end of the line but now some of them have changed to Run Report, why ? What does this mean ?So when my Accountant asked for a Trial Balance all the accounts that have changed to Run Report were not included so all of the calculations are wrong ? Do they all need to edited in some way ? I am so confused.Also what has happened to the option Speak to Human
As a FRS registered business i have always paid VAT on my sales at 10%. i joined QB 3 months ago and created my July END return paying the expexted 10% of my sales. This time for Oct END i have exceptions on my return (not yet filed) i am unsure what to do next. to remove these exceptions. I thought i was doing it all correctly, however i must have done something wrong.
Can you provide me with this report as a 'special' - please
In Quickbooks self employed, how do I allocate personal pension payments in my accounts?
Where has the option to connect to Metro Personal Banking accounts gone? I previously was connected via QuickBooks to my Metro Personal Account, for logging transactions etc. A few weeks ago, QuickBooks sent an email that as of 25/10/2023, Metro Bank would be showing an error code if connected as currently done, due to switching to open banking link. Therefore, yesterday I disconnected my account, and attempted to reconnect to avoid this error occurring. The only Metro account type possible to connect to on the drop down list is "Metro Bank (UK) - Business Online Plus and Commercial Online Banking" - when attempting to input my Personal account to this, it obviously doesn't work. Have QuickBooks removed functionality for Metro Personal Account Holders to connect to their accounts? Is this a current glitch by the system being swapped over? The previous iteration for connections said something like "Metro Bank (UK) - Business and Personal" , but clearly this has
I know this can be done via a browser but it would be far more useful to be able to log time via the mobile app whilst in the field - especially when that can be multiple jobs and sites in a day.
This has been a problem for over a year. I have been paying for your service for 14 months to be able to file my first tax return come Jan 2024 only to discover it does not link with Co-operative bank and has intermittently missed huge chunks of transactions during this period. Have been paying £150+ for nothing? How and when are you going to fix this issue? I have several times followed your advice to 'be updated on this issue' and no update is given. I also see in the Community many other people have this problem.
HII used Transaction ID for the reports and for the auditors.On the old reports - the col to add Transaction ID is there, On the new reports (which we will have to use) it isnt. There is a column called "transaction number" - this is the invoice no/sales inv no etc and not the ID. Does anyone know what I should be looking for. Thanks
