QuickBooks Q&A

After opening google maps If I do something else on my phone and try to go back to maps the same thing happens.  It minimizes.  The only way to know where I am going is to look at the Google maps notification and it tells me where to turn.

I set up about 10 Memorised Transactions and used them to reconcile few months banking.Afterwards I closed QuickBooks.Couple hours later I opened QB, but the Memorised Transaction List was completely empty.I setup few memorised transactions again and proceeded with additional bank reconciliations.Closed QB - reopened - same problem.Memorised Transaction disappeared.Any advice how to fix this problem?

payroll did not deposit to accounts

Hi, I want to understand how to report income, revenue based on my business scenario. Scenario:Person A bought something for Person B for lets say $100 and charges $5 as service feeHowever Person B is paying through my app as credit card payment of 105 + $2 app commission so total $107The only profit for my business is $2, however $105 goes to Person A through us.  Questionis the whole $107 considered revenue ? or only $2 commission for app considered revenue?  , whats the right way to report these incomes. I am based out of Canada. Thanks for guidance. 

i have two customer email accounts I need to send invoices to, but in QBO I can only see one place to enter email address on customer record. In the invoice itself I can add more each time I invoice, but I would like it to default both.

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Good day,I am attempting to do payroll and am finding that hours logged in my employees' time sheets for both overtime and statutory holiday pay are not showing up in the payroll. For example, when I go to run payroll an employee is showing pay for only 80 regular hours; however, that employee has 101.5 hours logged on their time sheets and the 13.5 overtime hours and 8.0 statutory holiday hours are just missing.Has anyone else encountered this? I have cleared cache etc, tried private browsing mode as well as browsers other than Chrome.

Looking for best way to set up payroll direct deposit for our employees through our bank or do we have to use a third party app. We have QB Enterprise Accountant Edition 2023.  What apps work with QB for payroll auto? deposit

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Hi Why the data on my AP summary report downloaded from the QBO is very different from what they are in  system? How to fix it? Thanks!

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Looking for the actual Monthly Sales total. Total Sales on Return does not match Monthly Sales Report.  Not sure why.

The customer has this invoice from March and made payments in May, but at lower amount. Then we solve to add this amount left an discount. Should I add in the invoice from March a discount line? My concern is with the GST. March was already filled.

The repair was $5444.29 I paid only the HST of $707.76 . I was advised that I could claim it on my HST report. as an ITC effectively refunding it

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contact me at xxxxxx@xxxxxxxxxxx.xx

Need to add multiple workorders (recording time/materials) to invoices.

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Like spices, takeaway boxes, groceries

When I am opening up module to "Write Cheques" it is coming up with the same thing pre-filled in the number box.  I use this mode to enter automatic payments that go through our chequing account.  In that instance I Would write "auto pay" or something along that line.  If I am paying bills, I enter the actual number and they ususally follow in sequence.  At one point, I auto paid our GST and the contents of the the "chq Number" box contains the reference I used for that "GST-P-3108.  Not matter what the las

The credit card reward cash was issued to pay off the credit card balance. How can I record this transaction?

The articles that I can access right in the QBO platform are helpful, but sometimes I would like to print them befor executing.  Is there a way to print the help articles?

Hey Quickbooks community,Having another problem and this is an unusual one to me. I have a client with Quickbooks Online Desktop App version 1.31.9 on a Dell Windows 11 laptop. When they try to do a Company and Financial > Profit and Loss YTD Comparison report, they put in for the report Last Fiscal Year (Feb. 2023-Jan. 2024) and then under compare another period, they put in Year-to-date and they generate the report and it shows the Last Fiscal Year (Feb. 2023-Jan. 2024) in both columns, the second column doesn't show the Year-to-date and is not working right. The same thing happens when I change the report to Last Calendar Year, Last Calendar Year YTD and Last Fiscal Year YTD and maybe other report options, too. I haven't gone through all of them yet. However, if I changed the compare another period to previous year-to-date and put in This Fiscal Year, then it works fine, but the current fiscal year appears in the first column and the previous fiscal year shows in the second