QuickBooks Q&A

No preview, doesn’t allow to print or export invoices

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In QB Online I push the "Save and Send" button after Receive Payment, but I'm not seeing this in the App and no receipt is sent. Apologies if it's obvious.

I'm know how to use the formatting tools in QBDT but is there any information of an advanced version of formatting a purchase order. What I'm trying to do is have a header for Project Name and have a drop down list of our customer jobs. You can get the customer in the columns but I don't want that to print because it takes too much space in the body of the PO. I want to be able to have it above under the Project Name. At the moment, we have to type the customer job name in when we produce a PO. Naturally in the "Add Data Field" there is no option to select customer job.Thank you for any help

Name of foreign country is not available to be selected.

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I have a client who had no business bank account or credit card setup and he used his personal accounts for the first year of business.  All of the expense transactions were charged to the payment account "Personal MC" which was set up as a Credit Card account. There are many transactions and I don't know how to reverse tem or close them correctly. All of the sales transactions were deposited to Undeposited Funds but the owner used the money to pay credit card bills or buy supplies as needed.  How would I go about fixing these? Thankfully there were only two dozen sales and not many more expenses but I'm at a loss how to fix this. I took accounting in college but that was ten years ago and this is my first client so I am very rusty.

Receipt snap photos are not showing up. The ones that were there have vanished. What do I do

I am trying to help a client integrate their square account to QBO. It seemed to be working until we changed the sales tax. Now I am getting these errors. We couldn't Add the transaction(s) due to "Make sure all your transactions have a GST/HST rate before you save.". Check account mapping in advanced settings and try again. We couldn't Add the transaction(s) due to "Uncaught in complete callback". Check account mapping in advanced settings and try again. Should I remove the sales tax? They do not use customers or items.

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Can you import chart of accounts with parent accounts into quickbooks online?

Been a while since I used QB but opening a new company and wanted to start tracking it.  I see my old company file up when I open the software but it tells me I need to register to start a new company (or open my old one for that matter).  I have previously registered the product and used it for years.  But when I click register it starts the process and takes me to a account login screen where all it does is spin some dots.  Never gives me the option of signing in.

How do I re-send a copy of an employee T4

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Got a new IPhone 16 plus and since the day QB will not preview invoices or print. It goes to the preview screen but it’s blank. Also you go to print invoice and  it says “waiting” but never goes to the print screen. Also has a glitch when scrolling the invoice in edit, it’s not smooth when using your thumb to scroll up or down. 

I have talked to the Help desk on numerous occassions and they simply have me go through the same procedures over and over again. They give me a case # which when I try to refer back to I'm told it has been closed...but the problem has never been resolved. I am at the point of cancelling my payroll subscription and going with a dedicated payroll supplier. I am extremely dissatisfied with the level of service provided.

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I have been using desktop 2014 since 2014, it was registered then.  I used it last week and all of a sudden it is asking me to register and won't let me go further.  I have tried to re register but an unable to 

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I want to file taxes but not pay through quickbooks

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How to add another company accounts in existing login in quickbook accountant