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When customers pay an invoice with a BACS transfer, is it posssible to set up an automated confirmation email sent to them once their invoice is marked as paid? Thanks
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When make payment, our payment voucher will have Payment Voucher number & cheque number. But when write cheque, there will be only one field for reference number so I can only record either cheque number or payment voucher number. Is there any way that I can add one more field or custom field when I write check so that I can record both reference number?
I'm using QB Self Employed and I understand that it can't interface directly with my Stripe business account. So I'm trying to import the transactions manually, from the Stripe Reports panel - Balance Change from Activity. It's a csv file that I get but QB won't show the data or upload it. I just get the attached error. Can anyone help me?
I categorized (incorrectly) all my sales income as ‘card’
Hello,Seeking help with this inconsistent transaction type. Basically I have a Current Liabilities Deposit account (listed by Customer) where Customer Deposits are placed (these are upfront deposits made by Customers which they can redeem at a later date against their treatment costs). When a customer cancels their treatment appointment at very short notice they forfeit their deposit. To handle this transaction I do a Journal Voucher debiting the Deposit Account and crediting the Sales Account and as part of the journal voucher I specify in the drop down box the name of the Customer. The problem is that when this transaction is saved the Customer name is not recognised and comes up as "Not Specified" in the Deposit Account reports which is not satisfactory since I need it to recorded against the individual customer so that I can keep track of their Deposit Balance. Any ideas as to why this is happening and how it is corrected ? Many thanks
hi newbie here.been using QBO for 2 days! ive connected to my bank account and ive downloaded transactions - I have 2 - 1 an expense and 1 a paid invoice which both relate to previous year (my year end is same as financial year) how do I deal with these?do I exclude them? or create some journal entry?I dont think I should adjust the opening balance??? good news is its only 2. I tried hard to get all expenses and invoices paid prior to year end for the switch but these 2 didn't.. any help or pointers to where to find answer most welcome - I have tried searching for it but cant quite find what I need
when i send again it still shows undelivered
Hello, Recently I started getting more and more undelivered emails and wanted to check what could be causing it. QBooks says check customer email, but I know this is not the case as there was no change with emails.Most odd thing is that I have 1 customer, who received 2 invoices weekly and few weeks in a row only one of them gets undelivered, while other one reaches recipient. It there a way to find reason why this is happening? Is there a problem with our customers or it's Qbooks issue?
There is no way to contact actual Intuit support via the mobile app!
Hi I cannot seem to find a simple answer to this and its driving me crazy! Im a self employed beautician, when I've had to put personal money in to cover bills or take money out for my wage how to i characterise it? By the looks of it it seems to be owners withdrawal/ deposit but it asks if it is a business or personal transaction?? Thanks
