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Hi, i returned goods to a supplier. We do not have a credit account with this supplier, we pay for all goods upfront. My problem is, instead of the supplier directly refunding me they used it against another invoice. Now i have created a credit note, and i entered the expense in the full amount. In my bank feed i can see the reduced amount (1 minus the other). I was hoping that i could match the bank feed amount with the expense and then put the credit note against it to have everything correct. The problem i am having is that QB is telling me that i ''cannot add a credit note to a supplier with no bills''. Please help
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Morning, I have allocated a payment from a supplier to some of the wrong invoices, including a wrong supplier. My bank has since been reconciles. Please can someone advise how to undo this transaction and how to make this read correctly.Clear instructions would be greatly appreciated.
I have successfully connected Etsy but it has only imported transactions from April 2020 and I need to import older files from previous tax year. I have created the CSV files in Etsy and downloaded.When I add them (add transactions; import transactions; import older transactions) and select a downloaded CSV file I keep getting an error.It says something like 'probably our fault, try again, if it still doesn't work contact us for help' How do I import these CSV files successfully? Thanks
Hi I hired a van for just over a week I paid a deposit of £350 via credit card on the 20-01-20 made anther payment of £23.54 via the credit card on the 27-01-20 They processed a refund of 176.45 via the credit card on the 27-01-20 They sent me an invoice on the 29-01-20 for £197.09 How do i match the two payments and 1 refund to the invoice? Kind Regards
I tried to print an invoice and for some unknown reason the layout has changed. Instead of printing in portrait it printed in landscape and only included the top left hand portion of the invoice. Can someone please advise how I can change it? Many thanks
