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I have a unique situation. The gentleman I do books for owns numerous businesses. He has borrowed money from an investor who is the main investor for one of the companies. He has a written agreement to pay the investor loan back by giving him 7% of each sale made within the other companies. The investor doesn't want the cash, he wants the 7% owed him applied to the loans we have with him. How do I record this?
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My EPOS provider (Lightspeed HQ - Series K) automatically posts an invoice at the end of the day with with the 'Amount' as the total sales. It also records payment types (Cash, Card and Gift Card) as negative figures. The total balances at £0.00.When i deposit CASH, CARD or GIFT CARD PAYMENTS into my bank account it shows as sales as well, effectively doubling the sales total and showing inaccurate income figures. I'm not sure if it's maybe a mapping issue or something, but I would appreciate any help on offer
Hi,How should I post a credit card refund when the credit card sales/refunds are handled by WorldPay? If I make £400 of sales and £100 of refunds in one day the End of Day totals from the Merchant machine will show £400Dr and £100Cr and a Total of £300.In QBO, I enter the sales as Sales Receipts (Deposit to Outstanding Income) and I enter the refund as a Refund Receipt (Refund from Outstanding Income).A few days later I receive a payment from WorldPay to my bank account for £300. I can match that against the Sales Receipts for the day (£400) but the Refund isn't available on the screen to match.As a work around I used the Resolve option at the bottom of the match screen to create an Expenses of £100 and posted that to Outstanding Income. I included the Refund Transactions receipt number in the resolving expenses Description so that there is an indication that they should match. Doing this, the days transactions are all posted and the accounts balance. However, I have 2 unrec
A supplier has credited for an amount against one of my stock items. A credit note of this king should be against the item original purchased, and when added it should reduce the stock by the refunded amount.This has been the case in QBD for ever. Does QBO hide this typical stock control ability when record this type of credit note? Please advise.
I would be so grateful for an answer to this one. I have imported a month of transactions but it is recording all income as 0. I have to reimport but can't delete the original. I would be so grateful for support.There is no way to just delete the entries and starting again.
I have a client who receives one receipt per customer which will be a payment for anything up to 100 or more invoices. I have several issues with the way QBO handles these receipts, I want to know if I am handling these right or if there is a way that send can be changed to stop my issues. 1. Currently when the receipt is matched to invoices the customer transaction list view will have individual lines for each invoice allocation. This means I end up with pages of payment allocations which don't show the invoice numbers for that line.Is there a way to either not have these lines generated or else at least the invoice number shown. 2. When the allocations are taking place is there a way to either search for the invoice number or can the lines be sorted in some way? 3. I have issues with these multiple allocations where a staff member has maybe misallocated one invoice, when I select the individual invoices to view allocations I have to scroll through pages and pages
On my computer everythings there it's just the app
I want to view one of my bank accounts in QB, including all deposits and withdrawals. Some of them have been reviewed and added, others have not. How can I do this please?
I’ve just sent myself one of my estimates and it’s adding the pdf text in the body of the email also and it looks incredibly unprofessional. Any suggestions.
I have forwarded a number of bills/expenses for 2 different clients today and nothing is coming through to their Receipts page
I had a bank connection issue - after re-connecting I had a duplicate account. As the value was incorrect I deleted one of them (as its only one account) . This morning however I checked as I had an invoice which I needed to sort out and it showed my total earnings to date is £25 - all my previous transactions have been deleted too it seems. I need Quickbooks to re-install it again as if I do it manually I will bound to make an error and its for my tax purposes important its done correctly.I can't speak to a person as the message when call tells me they are on holiday!!!
This online software is so buggy. I am trying to split transactions and have had this problem in the past. It states I can split a payment via amount and not percentage. However whenever I click on some transactions to split the payment the only option I get is by percentage, there is no option or dropdown to select amount. No matter what I do, different browser, computer etc.. I get the same issue, no dropdown to select amount. Anyone know a fix for this please.
