Account management
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In reports, many of the columns that used to be able to add to the report are no longer showing. Fields like Vendor, Customer, etc. The Name column is broken and won't show the name details for 'Vendors' or 'Customers' for things like journal entries. Previously, I would modify the columns to show the information I need but now, I have to open each entry to see the details. Why were the extra options removed? It doesn't make sense to remove important information from reports.
Items show up in Home Page / Pay Bills. An amount shows up in 'Amount Due' column but the rest of the columns are zreo.
Up until last week, I could see audit logs for each individual in my firm. Today, I noticed that everyone in my firm shows up as me in the audit log. I submitted feedback for this to be fixed. If it's not fixed, I might as well give everyone my username and password because the audit trail will be useless. Has anyone else noticed this issue?
Can you give an employee full access to one checking account but not another?
It's far too much to ask me to complete a full login process every brief moment, with both a capcha and 2fa thru SMS. I'm on the exact same computer every time, but it still logs me out after brief inactivity - even just minutes - and then requires the full process again to log back in. I even have 2FA set to "off" but it still requires it, that toggle switch seems broken. How can I make this behave like a normal web app? Thank you!
can someone help with completing my subscription?
after I login - there is nothing left to do but no option to then link
Hi - I've set up my cc liability accounts, and I want to be able to track the balances and due dates for cash flow planning. I can't seem to build a report with this info, any help greatly appreciated (wish it would show up on unpaid bills report, but alas, it's not technically a bill)
Account doesn’t include access to QuickBooks online mobile apps.
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I added a client to my QBO Accountant a few month back. Set up as client billed account. Its the only client I have ever added. The issue is: when I added the new client it added their credit card # in MY Accountant profile & changed my business address to their address. I was able to change the address back in Company info but I cant remove their CC Info from MY account profile. I am NOT in their company file. It also added their CC# to my global Intuit profile & changed my address there too. I've tried chatting with support 3 time in the last few days & it always disconnects me in the middle of the chat.
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Company is reorganizing to a 501(c)3. We have changed the name, received new EIN, etc. All net assets will be transferred to new company. Can I set up another company under same QB Online Advanced account?
greetings our company got switched to the new layout, but I can't seem to figure out how to create a PO from an estimate there. Can anyone help? Online I can only find the instructions for the old layout, which do not work. Thanks
You can't add data to QuickBooks Online Essentials because your trial or subscription period ended, you canceled your subscription, or there was a billing problem. To update your subscription, click the gear icon and view your account information. What does this mean to me?
