Banking
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I recently purchased a MacBook Pro second hand via eBay for business use. Would this be categorised as ‘tangible assets’ > ‘computer equipment costs’ or would it go into ‘expenses’ > ‘computer running costs’?
We are experiencing ongoing issues with PayPal GBP and PayPal USD banking connections. Very annoying as there seem to be no issues with Xero - Is anybody aware here of Paypal connection issues?
We've reconnected twice recently, but don't want to be doing this every ten days!
Whenever I try to link my accounts the app just sits on a loading screenTried it through mobile browser and that also isn’t working
I'm managing the accounts for a global charity, and we recently setup Quickbooks to manage this. I originally had three PayPal accounts, one for GBP, one for Euro and one for USD. We don't have a lot of incoming/outgoing funds so I only login to update things every few months. Today I saw that my bank connections needed updating. My current account (CashPlus) updated fine, but when updating the PayPal GBP account it failed. I followed the troubleshooting guide to unlink and relink this account and it reconnected, however, it's now pulling all my PayPal transactions into the GBP account, including those coming in via USD. When reconnecting I selected the GBP account as this is the only one available, so I can't understand why it's pulling through non GBP transactions. It is converting them (so $5000 has come in as £4879.70) but I'm confused as to why these are being pulled in at all?
Has the CoOp bank feed issue been solved yet? I keep reconnecting it but it disconnects the next day and not all the transactions come through. Will we be notified once it has been solved.
I created a new company in QuickBooks Desktop Pro Plus 2023 by using a file from the accountant. The file had all transactions until end of last year (2021). I went to my participating bank and downloaded all transactions for this year (2022) until today in the qb format and imported to the company file in QB. While doing it, I linked bank accounts to existing accounts in the company file and all went well. Now I am trying to setup online banking feed to automatically download/match all transactions moving forward. I am able to connect to the bank and when I get to "Link" step, it shows my bank accounts on the left, and on the right hand side, it shows quickbook accounts. The dropdown for quickbooks accounts doesn't show my existing bank accounts in the company file. What should I do?Thank you in advance for your help.Best Regards,Arjav Parikh
ClearBank/ Tide
What is error 350
I cannot connect my bank
Hi,My hsbc bank feed wouldn't update, spinning circle for ages, no error.I removed and tried to relink, it gets to last stage, picks up account and see's its balance etc but takes while at end then just divers back to start again.Same on app, anyone else having same? Support know about it but not had any info on progress yet so wondering if anyone else has?Thanks
** Update - I think I've worked it out **I am having trouble splitting an expense with import VAT and fee.I am fairly new to QB and the display on the Split screen has changed since I last managed similar transactions which my accountant set up.The drop down to select the amounts as Inclusive of VAT is no longer on the page and the subtotal and VAT amount box are not displaying. Instead there is a split amount and a difference. This doesn't allow me to enter the fee and the VAT for the transaction to balance. I can only enter VAT charges, and if the fee is included, this becomes the difference and it isn't possible to proceed.Has the split function changed with a new update or am I doing something wrong?
Hello, I am using Quickbooks Online Simple Start for my own UK business and I can't figure why QB doesn't record deposited invoice payments in my bank account. I have 5 invoices for a customer, and 4 of them have been paid through 3 payments: The 4 invoices appear as "Deposited": And the 3 payments are instructed to be deposited to my "Wise GBP Account": However, my "Wise GBP Account" behaves as if those payments were never deposited, even though I've been able to match real transactions to them. Why is the balance negative in QB? Is this a bug? I've read about people depositing first to an "Undeposited funds" account. I don't want to go through such a process as it doesn't make sense in my case. I just want to deposit everything directly to my real bank account. How can I do that correctly? Thanks,Ștefan
We're aware of an issue affecting AMEX customers connecting a new card to a bank feed. We're working with the necessary teams and looking to find a solution. If you have any questions, please let us know below. Thank you for your patience.
i receive a cash back rebate from barclaycard every month. how do i show this in qb?
Hi, I am new to QB Online UK, so trying to figure out to solve this issue. Our business current account has previously been linked on Quickbooks Bank Feeds, but was disconnected in August 2021. After this date, transactions were imported by OFX or CSV instead of direct bank feeds. This means the Bank Balance shows the balance as of August 2021, and not the Quickbooks Balance from the imported bank data. Is there a way of updating this Bank Balancing without deleting the account data or re-linking the account to bank feed? I do not want to disconnect this account and all I need is to make sure the Bank Balance and Quickbooks Balance match each month. Is this possible? Many thanks.
Hello I don't use QB much for clients however I have just taken on a new client who uses it. There is quite a large difference between the QB balance and the statement balance. Without going through every single banking transaction to see if everything has been recorded properly, how do I resolve this issue within QB? QB balance is approx £19k and the statement balance £35k
My Settlements want save in quickbooks keep getting error message ( There was an error posting your invoice to your accounting service . Error saving invoice to Quickbooks: Invalid reference id Accounts element id 59 not found )
