Banking
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iT SAYS SORRY AN ERROR HAS OCCURRED PLEASE TRY AGAIN. I DO SO AND IT JUST KEEP POPPING THE SAME ERROR
I am in QuicksBooks Online and see my data. I want to download the app like my work computer has, but there is no option to do under Settings.
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Reconciling a credit card account when I noticed I had accidentally made a credit card payment on my bank app from my personal savings account, and not the business checking. Now when I'm trying to record the transaction, because my personal savings account is not in Quickbooks, I'm receiving this error: Use a credit card account to record a payment and a bank account to use funds to make that payment.What should I do now? Thank you!
Hi, The other day I posted that I was having an issue with our credit card syncing transactions into banking. This is still an issue, but I have been added to an active ticket. As a result of this issue, I today went in to perform a manual upload so that I can begin closing out last month. However, when I checked the register/chart of accounts for our credit card to find the most recent date, it shows charges as recently as 9/30 whereas my banking screen doesn't include anything past 9/15. Any ideas why this would be happening? Do I still perform a manual upload, or will that result in duplication issues later? Thanks, Hannah
Hello and Help!I use QB onlineMy local bank was bought out by another, so had to update and connect to new website.The only way to connect was to unconnect from old bank, and that website is no longer available.When I did that, 2 of 3 checking accounts then connected correctly.The third checking will not connect. When I select it to connect, it ta
How to delete a bank account and all of its transactions for a connected bank account that wasn't supposed to be connected to the QBO account?
So two of my credit cards have stopped syncing. I can see the PDF for some of the statements but they are not importing to QB.A QB rep told me that I need to get a "file" from the credit card company to download transactions into QB.Seriously? Have you ever tried to do that? I've spent the morning talking to visa card people who keep sending me to yet another clueless person who can't help.Isn't there a way to add each transaction into QB as a credit card transaction?I'm not a big company just a small, semi-retired person running out of patience and wondering why on earth I pay for this system.
it has an error every day and the credit card won't connect at all
Hello, Our credit card through Cardmember Services isn't updating and hasn't in over a week. It gives me the error "The bank or account site is down for maintenance so we can't connect to it. Come back later and try again. (105)" I am able to login to their site without an issue, though there is a notice that the site is being updated. It seems this may be a universal issue with Cardmember Services and Quickbooks not currently communicating? If so, is there an ETA on when they'll be on speaking terms again? Thanks,Hannah
We have completely reconciled our account, however QB is showing a difference of -0.00 (nothing!) so it will not allow us to close the reconciliation. QB doesnt allow for more than 2 decimals, so not sure how to find the problem/where to look. Has anyone else had this happen?
The customer paid their invoice via check they wrote the amount of $1030.00 but the amount i charged the customer in the invoice was $1029.40, the customer rounded up when writing the check so now the amounts from the downloaded bank deposit & the invoice in the system that i am trying to match it to are not equal value & the system says i need to resolve it- how do i resolve this in the most accurate way?
First time posting and I really need some answers if possible!I started to reconcile our credit cards today for last month and I had to enter a few charges that were not already in QB's, so I navigated to the "Enter Credit Card Charges" screen and proceeded to do that, but imagine my surprise when I tried to Save and Close and it said my amount was out of balance! I checked to see what was going on and found that instead of entering as an expense as normal, it was not bringing the total down under the expense part and when I checked further I saw that for some reason it was allocating it under Item and not Expenses! Is there any way I can fix this or should I contact support?Thanks in advance for any help!
Hi, AMEX sent us a check for a credit balance on our credit card account of $175. We use QB Desktop Premier Nonprofit Edition 2021. We don't nave "customers" we have "donors" so the "sales receipts are donations which I enter in "Enter Donations ":Which AMEX is not in this case., I have no idea how to post this so that it shows up as a credit in the credit card account but came as a check and how to indicate it is not a donor so it does not show up in the "Biggest Donors Report". American Express is in our QB as a vendor. Do I have to create an "American Express " customer name to enter the check ? . I also just noticed in the "Nonprofit Menu" that in addition to "Enter Donations" and "Enter Pledges" it also has "Receive Payments". Is that something I would use? Hmm.. Any ideas on how I enter this check for the credit balance refund are so appreciated!
Just recently purchased Quickbooks Online and I've been trying to link my SoFi bank accounts with no luck. Every time that I try, it takes me to the SoFi URL page, I submit my login creds and then it says for me to provide security code that will be text to me. 2FA code never arrives. Ive changed my 2FA in SoFi account to email option, but i never receive code via email either. Is there an issue between SoFi and Quickbooks?
I have tried searching the Help section on many topics and get nowhere and very frustrated. It just wants to refer me to 3rd party software that will cost yet more money per month.
I'm getting Bank Error 105 on three accounts from a single bank for days. (For those who haven't experienced this error before, it says "Try again later The bank or account site is down for maintenance so we can't connect to it. Come back later and try again. (105)") The only troubleshooting help I've seen, in response to other posts here about Bank Error 105, hasn't solved the problem. Step 1, "Manually updating the connection" (clicking the "update" button) does nothing. Step 2, I've checked the bank's website and it is, unsurprisingly, working just fine. Step 3, is "wait." I've waited and nothing's changed. The error QBO provides is simply dead-wrong. The bank's site is not down. It's not the reason QBO can't connect. The bank's website is working and, more to the point, is making data available for download to our other accounting systems. So we can't rely on QBO to tell us the real reason that it can't connect to this bank when our other systems can. I suspect
