Employees and payroll
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I just finished running my payroll and the program stopped responding while it was updating in the background. Is it safe to close the program?
My employees started accruing sick time as of January 1. Today I noticed on the paychecks and pay stubs the YTD accrued sick time is wrong. For example, one employee shows 1:38 accrued, 0:00 used, 8:53 available and YTD is 3:23. I don't know where that YTD amount came from. It's not correct. How can I fix?
Each name has a red triangle next to it. And all the numbers are gone from the sheet. Why would this happen?
quickbooks said there is a pricing change and it will be $6.50 per worker in addition to the $50 monthly charge for quickbooks payroll core. Is the $6.50 per worker only per active worker? Or are previous employees who are marked as inactive also billed $6.50 per month?
All other employees are showing up in QB time kiosk so they cna clock in and out except for one employee. This employee is properly added as team member. Is there something wrong with it?
In Create Payroll screen...there are several payrolls with a rec circle and exclamation point in it saying it is overdue and needs to be run. I have already run these payrolls. Why is this happening...it happens also in the liabilities screen. In the past it has taken care of itsself but I'd like to know WHY this happens. All my payrolls are run thru the payroll screen as are liabilities....Is this a quirk in QB?
all my paychecks posted to the wrong account and now I can't reconcile my bank account
We are trying to set up our pastor's payroll and he gets a housing allowance per pay and he also has a housing exclusion of a greater amount. The housing allowance is money we are giving him in addition to his salary since we are not providing a parsonage. The housing exclusion is money that was voted on to be excluded from income to reduce his taxable salary. We are having difficulty figuring out what payroll items to use for each of these so that they show up correctly on his W2 at the end of the year. We feel like it makes sense from the descriptions to use Clergy housing (cash) for the allowance portion as this is in addition to his salary. However, we are unsure where to account for the portion of his salary that has been designated as the housing exclusion. Thank you.
Am I the only one who ever adjusts the hourly cost rate for different timesheets? For an example, QBO does not automatically adjust the hourly cost rate when the time is overtime, and so I have to go in & manually change the cost rate of the time, so that we have an accurate cost of the employee doing the job. We are a service based company, and so time is a huge factor in our cost of doing a job. And overtime plays a huge factor; it's 1.5 times the cost of regular time. However, as of yesterday, I can no longer go in & adjust the hourly cost rate on a per timesheet basis. I'm getting a message of "the time has been approved, unapprove the time to make adjustments". However, if I unapprove the time in QBT, it will no longer be in QBO. I spent 1.5 hours yesterday morning with QBO telling me it was a QBT issue, just for QBT to tell me it is a QBO problem. As it is a feature under projects -> time activity, I'm 99.9% sure it's a Q
Hi all, We have processed payroll for a few employees with a day on the 30th May. The payroll was processed 7 days before the pay date. We want to delete the pay checks for a couple of employees as we have some amendments but I have tried contacting support who have said nothing can be done? I was hoping we would have enough time given pay date is 7 days away.
i don't have any deductions so why do i need to set up? especially when none is not an option in the dropdown
After reading some of the documentation it looks like this type of reimbursement might not be available through payroll in QBO, is that correct?
Everybody's full times are not pulling through to Quickbooks when I sync from Tsheets. I'm always missing 2-15 minutes on each person
All my team members are editing their own time except for one. How am i able to have him edit it.
I need to turn off automated payroll tax payments but Quickbooks customer support says that they have taken away the option to turn the feature off.
Taxes that are not due until July 31, 2025 and February 2, 2026 were withheld from my account. Now, I being told they can't refund because the funds were already sent to the agencies... How can that be when the reports are not due!
When I record the S-Corp health insurance premium on the owner's paycheck it maps to a liability account. When I pay the premium, it maps to same liability account, effectively zeroing out the liability account. How can I record the expense of the S-Corp ins premium? IF I record the payment to an expense, then the liabiltiy amount stays the same.Thanks,
New to QuickBooks Online Payroll? Setting it up is easier than you think! Check out the resources below to help you break down the steps so you can get your team paid and automatically pay and file your payroll taxes. Get started with QuickBooks Online Payroll - Learn how to set up your new QuickBooks Online Payroll Core, QuickBooks Online Payroll Premium, or QuickBooks Online Payroll Elite service. Quick help with QuickBooks: Online Payroll edition - Helpful video that walks you through adding employees, managing pay types, adding work locations and running payroll Set up payroll to pay and file your payroll taxes and forms - Learn about options to pay and file your 941, 944, 943, state, and local taxes using QuickBooks. Community Chatter: Setting up payroll taxes & answering common questions - This video will walk you through steps you need to take to launch your payroll account, the setup process for payroll taxes in QuickBooks Online, and answering some commo
I'm trying to get help with reversing a payroll. Here is the history:1) I processed a payroll for an employee manually. 2 hours later it didn't show up as processed. So I assumed it didn't go though and processed it again. Then right away it indicated processed.2) I received a message from QB the next day indicating there was a problem with the payroll and would be delayed a day. 3) next day I see that the payroll was duplicated. I go on support with an agent, we did screenshare, saw the issue, and the agent showed me how to reverse it. I clicked reverse, then they confirmed on their end and would take 1 business day to receive the funds.4) a week later nothing had been received. I did another agent chat (who had no access to previous case) and they indicated it would take up to 5 business days. They wanted me to re-request the reversal (I questioned but they indicated it would help). we tried on QB online, wouldn't allow. Then they said to do it on an online form. Tried but could
