Employees and payroll
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I am using the QB Enhanced version for payroll. When I submitted the payroll to QB an error message popped up saying "no internet connection". I was connected the internet because I am hardwired. I ended up contacting QB support. Who was able to send the payroll. I have payroll next week. Just wondering what made this occur? I am using QB Premier Plus Nonprofit Edition 2024 for accounting. If I need to upgrade the program which one is most comparable to what I am currently using?
I ran payroll but on the last step asking to write the check I clicked close thinking I could come back and write the check later but I don't see where I can do that.Do I need to void that payroll and do it again?If I just write a check what category/account do I use?
I received two notices from the State that say they received payment but no withholding report. I've been with QB support for hours trying to print out a report to the State. The tech could not find a report or how to create it so I can prove to the state that a report was submitted with the payment. I asked for the next tier support and the tech said, "They will only show what I've already shown you". I asked for a supervisor and the reply was that they were swamped and couldn't help since they are non-technical. So, how do I print a withholding report that was filed?Thanks for your help.
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How do I properly add in a repayment to an employee for buying something for the company with their own money? And then correctly account for this on the chart of accounts/ P&L?Thanks!
When I try to delete the original policy, which is no longer assigned to any employee, the option to delete is grayed out. Is there a way to do this, it's unnecessary to have as a plan.
This seems so silly these days that this functionality isn't built-in, but anyone have recommendations for timesheet app that will allow our workers to enter their time via Internet? I don't want to have to spend hours entering timesheets that Employees have already entered in a different platform like Excel - just seems like a waste of time. I see several 3rd part apps with varying costs but looking for some recommendations on the best app. In all honesty, all I need is a worker to enter their time spent and with what customer via a web page. Seems simple enough, no? Thanks for reading and appreciate your recommendations in advance!
Our organization has a policy whereby an employee can donate hours to another employee who is in need of hours for some situation ... like a serious illness/injury to a dependent or the employee, the marriage of the employee for preparation / extended honeymoon, etc. Curious how some of you might be handline the transfer of hours from one employee to another? Removing hours from one employee to another is easy, but looking for suggestions on how to add in the donated hours to the receiving employee without messing up any future accruals or grant of hours. Please share some ideas / processes with us on how you handle this. Thanks in advance.
How do I update the W9 document for an existing contractor? the system has no way to edit/add/delete on the documents tab and the edit function on the details tab only allows updates to contact info and EIN
Intuit stated they can't port of the data and there is no report that will provide the bank account data. Therefore, my preference is to do a bulk upload to create the Bill Pay vendors once I collect all the information.
Hello Helpful People! So we have multiple contractors that we pay on a monthly basis, and we recently switched to using QBO Payroll for simplifying our monthly payroll processes. So far it has worked out great, however, on this payroll period we wrote a check for one of our contractors and when we try to view that payment (or the previous payment made to them), QBO keeps giving us an error message (see attached image). I can't get it to do anything else, I can't view the details of the payments we've made to them, so we haven't sent them their check yet because we always like to send them the printout with it but now we can't seem to access it. I've tried reloading QBO multiple times, and nothing seems to be making any difference. The error message doesn't even make sense to me because we are not paying this contractor by direct deposit, nor is it set to that. It is clearly categorized as payment by check and has not been changed. We had no problem viewing the payments last p
Went into my bank feed today and found that my VA Dept of Taxation payment had two matches. When I went into the bank register I found two auto generated QuickBooks transactions with different descriptions for the same tax payment. I checked my bank account and only one transaction exists. Tax Payment 10/30/2024 Description is "QuickBooks Payroll" Tax Payment 10/30/2024 Description is "VA Department of Taxation" Why did QuickBooks automatically generate "QuickBooks Payroll" description when it is the VA Department of Taxation Payment??? QB knows we cannot delete tax payments, issue is on their end, I have made no changes to payroll. I am positive that there are not two payroll taxes with the same amount on the same day, I have checked my Payroll tax tab and previous payments, they are all accounted for. Anyone else having this issue??? Really annoying because now I have to do a journal entry so that m
I've gone to my team, both in the online and original versions of time and I don't see any option to archive or delete these duplicates.
I have a client who bought gift cards from Dollar General to pay his employees a bonus. I can't figure out how to record this payment so that it shows on their W2s. When I go to bonus pay, the only option is to pay them out another bonus. I tried to backdate the bonus so that it wouldn't be able to direct deposit and it said that pay period has already been filed. Is there another way I can do this without having to call Quickbooks?
One of my employees closed their account without notifying me. Please walk me through (step by step) how to issue a manual check for the rejected payroll. I use QuickBooks Desktop Enterprise Solutions. Thank you!
I have a payroll check that has not cleared. I'm going to assume it's lost. How can I go in and just print a new check with same information? Just different check number...same date etc.I've looked up youtube videos, but all of them have a box that shows "to be printed" underneath the check that was already written...Mine doesn't show up like that...*I was going to go into that particular check and void it, then go in and re-write it with exact information and same date...that way payroll taxes and such were not all messed up...What advice can you give me? Thanks!
My employee closed his checking account without notifying me. His direct deposit was rejected and the amount was credited back to my account. How do I now issue a paper check for replacement?
I don't need any of the QuickBooks team to submit or reply to my post with how to set up a Quickbooks Payroll sick pay because we're tired of this issue of sick pay not accumulating right and passing the limits, we keep posting about the sick pay is not accumulating. Please see other posts about that, people trying to get this problem fixed, and no one from the support is actually taken an action by submitting this to the right department, they need to fix the programming
I went to run payroll today, as I do every Tuesday, and I came across this notification "employee profiles need your attention before you can pay them:" And it lists both of my employees. When I click on an employee to investigate, I see that the "Tax Withholding" section needs attention via the orange exclamation point. They have already set themselves up when I hired them months ago and I was able to pay them without issue until this week. Why is it suddenly asking me to enter tax withholding? Also, suddenly the "employee self-set up" tick box is greyed out for one employee, and doesn't appear for another employee. Is the system down or experiencing issues right now?
Employee can't see his paystubs on workforce, he could before. I think the problem started after an update. He has 2 employers on his account. His error message reads "We can't get your info" Your employer isn't connected QuickBooks Payroll. Contact them to access your paycheck. I am his employer and he isn't set up any differently than others.