Employees and Payroll
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Are old payruns archived on a server anywhere?
Hi, I'm a Director and only employee of a Ltd company using Quickbooks Online.In January 2023 I started using the standard edition of QBO Payroll and have run the Payroll for December 2022, January 2023 and February 2023. All three runs were sucessful and posted FPS to HMRC - all good so far.When logged into my HMRC account I noticed that I had "arrears" due to estimated payroll data had been used for the previous 3 months as that is when I registered as an employer with them. As no Salary had been taken prior to December 2022, I contacted HMRC, who advised that I submit an EPS for the period September 2022 through to November 2022.How do I do this with Payroll online standard edition? I've tried changed changing the date payroll started but the option is "greyed out" Thanks in advance.
We run a business (Similar to just eat) where we pay an outlet on a weekly basis, but we take our commission. Each week we raise an invoice which shows the total they are owed, for reference sake they are owed £100 but we are charging £8 commission, the outgoing transaction therefore shows £92 outgoing. How do we record in QuickBooks that we have taken £8.
We are employing a new employee who has 2 jobs currently, and 2 different tax codes, they are leaving one job to be employed with us, and staying in the other job, how would I set up their payroll correctly? Hope this makes sense.
Hi there, hope you are doing well. I have an issue with tax appearance in P&L Statement. The National Insurance Employer Tax that we pay is not shown in the P&L. I attached a screenshot of how by Journal Entry I've done payroll and a screenshot of the P&L report, where for some reason Tax is indicated as zero. For example, we pay the employees Gross £1,000, plus NI Employer Tax £36 - so for this tax of £36 will be as an expense as well, but why it doesn't show on P&L?Please tell me what I'm doing wrong?
Under payroll tax/payments, I have been trying to pay taxes, yet when I click on "pay", it says no taxes due. Unable to rectify. Another payroll tax account shows a balance due, when I know for a fact the balance is not due, yet, again, when I click pay or try to record a payment, message says no tax due and I am unable to clear these items off the page. I called QBO and the operator, Brandi, clearly had no idea what to do and decided to just hang up on me and not even try. Need to train your support better. Never even got a call back when I provided a poor survey.
I want to change my employees all over to monthly pay on there request and also it will help me as a business. but im told I can't unless I upgrade to advance. (but it is posable if im willing to be held to ransom ) iv been told by one of QB advisors to make them all leavers creating p45s and basally start new employment for them all??? is this some kind of joke??? is that actually legal ??? apart from the fact I will still have to do a nil weekly pay run my. employees dont want to look like they have started another job. She also told me to just create new employee profiles for all of them and run a new schedule but I would still have to run 2 pay runs one would be nil every week. surely this would look like it was there second job and tax codes would be affected. this is all very silly where QB are expecting you do be very dodgy and do things incorrectly just so they can get more money out of customers who want it done correctly. what can I do ?? or will I be leavin
We currently use Quickbooks Online for euro accounts only, no payroll. We now have a 2nd company that is UK based and we will need to provide payroll only for this company under Quickbooks, can we add this to our current subscription and list a second login / company or will we have to purchase a brand new subscription?
Hi, I've set up 2 staff members for student loans repayments - plan 2. First month it took out the correct amount but on the 2nd month it took 10 times the amount that should have been. Can anyone advise how this can be amended? Many thank, Louise
I am using QB Online Advanced Payroll, and have been using QB payroll for many years. After creating a pay run for the month of April 2021, QB for some reason starting applying thresholds to our employer pension contributions. Previously, employer pension contributions were calculated as a percentage of the gross pay per month, and thresholds were not used to adjust the gross amount at all. In the April pay run, QB applied thresholds (i.e. deducted £520 from the gross pay and then applied the employer pension contribution percentage to the resulting amount). That is not what we want and I don't know why it started doing this. I have also been unable after many hours of searching to find any way to turn this feature off. Any help greatly appreciated! Thanks
I have been having this error message for months now. Never use to be a problem. I've tried everything, clearing cache, and checking user name and password is correct but QB online still fails to upload my employee contributions. I am getting really fed up with this problem. This is error message: We couldn’t upload 1 out of 1 of your contributions to NestSelect Employee Status to take action orhelp articlefor support.
Hi....When I print out the payslips our company address is not showing correctly - how can I amend this please?
I have employees in my list that I need to remove/delete, but cannot find a way to do this.
How to set up payroll
I just ran September's payroll (QBO standard payroll) but no journals were posted.I deleted the payroll and re-input it, just to be sure, but the same thing happened. Is this a known bug? Do we have the post all the journals manually?
Just checked my latest payroll run and there is an error 'quickbooks could not complete all journal entries if this error persists refer to support' Support article does not tell me how to proceed or fix the error.
Oueremployees start date is the 27th Feb, we would like to pay on the 16th March, how do we set up the first pay for just the 17 days please?
On the old desktop version we used to process as a journal and breakdown the tax, NI, pension etc but this online version doesnt seem to want to process this. When we pull up a cost report it has negatives where positives should be and visa versa but with no rhyme and reason - can anyone talk me through how to process a payslip from another package onto QB - an easy step instruction ?TIA
