Skip to main content

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Plans & Pricing
How It Works
Explore Products

Ask the Community
Login

Home
Community
QuickBooks Q&A
Manage your account

Manage your account

Manage your account

1,180 Topics
1,981 Replies

When you subscribe we will email you when there is a new topic in this category

1180 Topics

Manage your account

Hello, is there is a way we can change the settings to alert us if a purchase order number has been used twice?

Original commenter did not share additional details

Manage your account

Why is Keypay asking about viewing our admin. I couldn't do my pay and kept pressing no thanks to change of admin

Original commenter did not share additional details

Manage your account

Can you change the terms days to 7seem to only do 30.Thanks

Original commenter did not share additional details

Manage your account

How do I customize GST reports to be based on gross amounts not net amounts?

Original commenter did not share additional details

Manage your account

"Sorry we don't currently support connecting to a client's QuickBooks Online Company from a different region"

My new bookkeeper is overseas & can't log in. She gets the error "Sorry we don't currently support connecting to a client's QuickBooks Online Company from a different region"Any suggestions? She said her other clients give her their own logins. I'm not that keen to do this.

Manage your account

Can't resubscribe. There is no resubscribe button in Accounts and settings. Can you fix it?

Original commenter did not share additional details

Manage your account

Hi there Im having problems getting into my employee pages? it tells me there is a runtime error?

Original commenter did not share additional details

taylorsfittingan

Manage your account

Hi I have a month free trial but I'm having difficulty setting up pay roll, when I go to turn it on it asks for an email and password when I havent set it up yet

Original commenter did not share additional details

Manage your account

What is the deal with Paypal Australia and the Connection error, I have been trying for over 24 hours on and off and its still not resolved??

Original commenter did not share additional details

Manage your account

Is drilling into reports fixed?

Original commenter did not share additional details

Manage your account

Can i save & print reports for Expenses and Income so they match my quaterly Figures

Original commenter did not share additional details

Manage your account

If there is a system out there that allows staff to sign on and sign off using biometrics like fingerprints?

Original commenter did not share additional details

Manage your account

How to run Profit & Loss and Balance sheet report that only have figure so that 0.00 balance doesn't come up on the report. even these are active account

Original commenter did not share additional details

vanessa-kredler

Manage your account

Is my quickbooks subscription listed in my payment history automatically included in my expenses or do I have to manually record?

Original commenter did not share additional details

Manage your account

Can I make the reconciliation report print larger?

Original commenter did not share additional details

Manage your account

Can I remove change the name as Partner's Capital instead of Shareholder's equity in Balance Sheet?

Original commenter did not share additional details

Manage your account

I keep getting the following error when tying to create a purchase order "Something's not quite right You must select an account for this transaction." Can you help?

Original commenter did not share additional details

Manage your account

Is there a way to get a list or report of expenses that have not been matched to the bank transactions?

Original commenter did not share additional details

Manage your account

Lodging BAS with ATO is not working. Says, An application error has occurred while processing your request. Can you please help me?

Original commenter did not share additional details

spottydogconstru

Manage your account

How do i remove the "year to date" column in the payslips?

Original commenter did not share additional details

Manage your account

I am an accountant and I need to log into my clients file but cant see it listed under my log on.

Original commenter did not share additional details

Manage your account

Can you add the Tax amount and Tax code to the detailed balance sheet? We can do it with the Profit & Loss

Original commenter did not share additional details

Manage your account

Is it possible for the reports to show how they have been ran, cash or accrual?

Original commenter did not share additional details

Manage your account

Cannot access employee section of software, however accountant can through their access.I use a mac, does this cause a problem?

Original commenter did not share additional details

Manage your account

The ATO advised me that if there are no wages paid in a quarter then we still need to lodge a nil report. How can I do this in QuickBooks please?

Original commenter did not share additional details

Powered by Gainsight

Terms & Conditions Accessibility statement

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Online Advanced
QuickBooks Live Bookkeeping
QuickBooks Desktop
QuickBooks Desktop Premier
QuickBooks Enterprise
Medium-sized Businesses
Checks & Supplies
QuickBooks Point of Sale
QuickBooks Time
See All Products

Features

Features
Track Income & Expenses
Invoice & Accept Payments
Maximize Tax Deductions
Track Miles
Run Reports
Send Estimates
Track Sales & Sales Tax
Manage Bills
Multiple Users
Track Time
Track Inventory
Manage 1099 Contractors
Pay Employees
Get Capital
Accounting Software

Resources

Resources
Resource Center
Product Support
Tutorials
Blog
Product License Agreement
Contact Us
QuickBooks Apps

Partners

Partners
For Accountants
For Developers
For Franchises

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Sign up

Already have an account? Login

Login with SSO

Login with OpenIdConnect

or

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with OpenIdConnect

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK