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Hello, I'm having trouble accepting a client's invite to manage their books. When I click 'accept invitation' it takes me to a sign up page and won't give a log in option. Any suggestions?
When trying to update my QB account to annual payment it tries to process then pops up a window with the bank check dialogue but you have no focus because the the Intuit page wait spinner just goes around over the dialogue for ever. I thought this was a software company!What the heck is going on?
Hi, when am making invoice, it's defaults to one department ie room hire. Is there anyway I can change this, either in bulk or one by one. Thanks
Please add Isle of Man to Countries (and Counties) same as credit card subscriptions.
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Hi Team, I currently use QuickBooks Online advanced (UK) and am looking for options to categorise customers based on ‘Customer Type’ and mapping it to a Customer, so that I can run reports based on segments. Over here, I’m not looking for the customer type to be linked to an invoice or sales receipt. I have about 4K customers and would like to map these customer types to their respective customer accounts via an API. I’m looking for options to map customer types to customers...Is this something what QuickBooks Online supports? For instance categorisation ABC is existing customer, and customer type is ‘Retail’XYZ is existing customer, and customer type is ‘Healthcare’ZEY is existing customer, and customer type is ‘Wholesale’ I have attached the link to what am speaking about, anyone who can shed some light on hoe to map it via API would be greatly appreciated. The API does not fetch customer type data.https://developer.intuit.com/app/developer/qbo/docs/api/
Hi there I've seen some old threads about this but nothing current. I've got a blue "Barclaycard Business" credit card that I use for all expenses. Previously I was reconcileing the credit card payment by creating a split categorised bill and then manually filing the receipts. I'm now moving to Dext to bring in reciepts from the app so need to add the card to QBO. This is where my problem is. I click "Link Account" then choose "Barclaycard Business Credit Card UK" then the login popup appears. Afer which i get the attached error. Nothing i can do in terms of caches, browser or device will help. Predictably, QBO say it is Barclaycard, and Barclaycard say it is QBO. Does anyone have a Barclaycard Business credit card that works? Or do i need to take out a new credit card just to get this to link with QBO?!!
I went on to the iPad QuickBooks app and the option for making a new invoice is not there anymore. Is it me or my settings or is anyone else having the same problem?
Hi, we are having to migrate from QBD to QBO and are in discussions with move my books. We currently use a UK version of QBD and want to move to a UK QBO. We have 2 companies to move.One is registered in the UK and one is registered in France. Both are EURO home currency. We have finally been told that Move My Books can move the UK entity with Euro currency, but they cannot move the French entity because the company address says France and this will stop their software from continuing. My question: Is it possible to simply change the country from France to UK in the company information for the purpose of migration or will something really bad happen?
Talk
Usually log on every few days to update mileage on tracker, logged on today and dont even have mileage icon to click on, was there 2 days ago?!
My version of QuickBooks online doesn't allow me to create custom user roles. Do I need to upgrade?
Further info: our CIS and HMRC dont "talk" so I have to manually do this on HMRC website. Don't worry about that problem as I have literally tried everything suggested by QB. But this is linked to my actual problem. An invoice from CIS worker was entered, but someone put VAT on it and was not noticed for 2 mnths. The CIS had been returned and this invoice had been included but obviously was not correct. When noticed, tried to amend the invoice, but couldn't make it work out, so deleted the invoice and re entered it correctly. Had undone the reconciling before this. Went to re reconcile the payment to him (which was now just a part payment) and of course I had not thought that because he is a CIS worker and the CIS had been submitted this would now NOT match! so I have a payment out in the banking page which I cannot reconcile! So I researched and it suggested undoing the CIS return. But cannot because there is not a "view return" button because it says "rejected" and "prepare return".
A real person please I am trying to sort out my QuickBooks it seems to be telling me that the customers pay before I send my invoice I pay a lot of money for this I don’t need this hassle
I am trying to submit a clients VAT return and after clicking submit everything happens as normal and the screen appears saying connecting to HMRC as expected. However before it completes it throws me back to the 'Prepare VAT Return' screen with the message "You're within the closing date window. If you're sure you want to make this change, select save. (code. "INDIRECTTAX-10623")"This first happened yesterday afternoon and after checking online I can confirm that HMRC have not received the VAT return.I have been able to submit returns for other clients with no issues. Any ideas as to why this happening for this client or how to fix it?
