Other Questions

When trying to connect Quickbooks POS with Quickbooks Enterprise CA This message appears (status code: 3180; status message: there was an error when saving a item sales tax list, element "pos sales tax". quickbooks error message: a tax vendor must be specified.; 140118: qb sales tax item lookup error: "pos sales tax".) Is it possible to explain the solution to the problem?

I there a way to combine multiple reports in QB desktop other than exell.   Client has two separate divisions done in separate QB files.   We would like to be able to import the P & L and BS quarterly.  Is this possible? 

t4 box 26 is showing CPP earning but Box 28 is marked at CPP Exempt. can't change it on T4 screen. it looks like it changes to zero but brings it back when printing

I need to produce a report that shows total earnings for each WCB code that my company has, is there a way to have WCB codes tied into the payroll sheets in case an employee works on 2 different WCB codes?

We are currently using QB Desktop Pro 2023. We have a client that has a credit amount in their account with us. Client has placed a new order and we would like to know how to use her existing credit to offset the amount due for a new invoice.

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I am a business owner, have no other employees and only pay myself occasionally. How do I enter the payments that I give myself?

My credit card has been compromised and have not received my new card.  Need to talk to someone re payment which comes out on Feb 4

Why are we being FORCED to no longer use google chrome.  Anything we add in chrome NO LONGER SAVES.  Does QB own Modzilla so forcing us to use its browser?

We are a CAD company that invoices all US customers in USD  and we want all payments made in USD to go directly to our US bank account in the US
What currency do we set for the home currency?   I see we can use the Multi-currency feature to assign customers a default currency  However my main question is where can we direct our payment options to link to our US bank as a Canadian business Can we set up both can we have US payments go to our US Bank and Canadian payments go  to our CAD  account
How can we issue invoices with payment links  by  ACH or Credit card to ensure payments are made in US$ and are deposited into the US bank account located in ILDo we need to purchase  QuickBooks US or can we use Quickbooks CAD. that we have  Thanks In advance

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I am wanting to generate the T4's for my staff but am unable to for one employee.  She worked for the first 2 weeks of 2023 and then went on maternity leave. She has an outstanding advance but as she is still on leave, doesn't have any current pay to deduct it from.  I can't seem to be able to carry the advance over without creating a pay cheque, which is not a possibility for her. Any suggestions on how to get around this and generate a T4 for her?

I use TD Bank. They charge $19 per month for their account. If I have over a certain amount, they reimburse this amount to me. Unfortunately, QB records this as Income.  It's not income. How do I organize it so it doesn't show up as such? Thanks!

Hi there,  I am wondering what the best way to record a deposit into my business account by e-transfer is, on QB Desktop. For example, if a friend is paying me back for something, and e-transfers me to my business account. I need to receive this money, and then I transfer it into my personal account. I would be receiving a deposit from an outside source, but not a customer. This leads me to think that it is incorrect to record this as a received payment. It also seems incorrect to receive this as a deposit, as it is not coming from any of my current accounts. It is coming from an outside source.  Any help with this would be appreciated! Thanks. 

Respected gentlemen please know that I am one of the most supportive of you in the Middle East and I always advise my friends with Quickbooks Enterprise , but there are some important additions, please take them into consideration:1- Add the support of the Arabic language2- Add the Asset Management Program3- Add the movements of sister companies4- Add the salaries manually5- Add a separate screen for cost centers6- Add a screen for payment papers and arrest leaves, taking into account that the date of liberation differs from the date of entitlement7- Advanced reports8- Add value-added tax9-The line level is on the daily registration of the possibility of choosing the supplier, adding the bill number and adding the date of the billYours sincerely 

I need to close a mock business account on quick books and open an official one.  How do I delete the mock account and start from scratch?

When I click on the expenses menu, i select suppliers then I see the list of suppliers, but when i click on one supplier from the list, it does not show me any expenses that have been entered it.

Did anyone have issues with the CPP not calculating properly in 2023

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I never had turned on the mobile QuickBooks App last year. It seemed to get the data directly from my Apple Car Play. But stopped working after Jan 2, 2024. Why?

Previous bookkeeper used the old program QB Desktop 2019 Pro. I have taken over and am trying to open her Back up copy (not Portable Company file) using her password. QB 2023 Premier says wrong password. Before I start the long journey in QB Support, I thought I would ask here!Thanks! 

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Hello, Is it possible to add a line on pay cheques, similar to vacation pay, to account for general holiday pay owed to construction employees? It would have to be able to calculate a percentage based on wages. Thanks

We are accrual based, but our billing methods are to obtain 50% down before a project begins and then we bill for the remaining 50% upon project completion.  So the issue that I am running into is that when I go to create an invoice in QBO to get the customer to pay for the initial 50% payment, QBO automatically books revenue and a receivable for the amount invoiced, when in fact there should be no entry at date of invoice, but when the payment is received there should be a debit to cash and a credit to advance customer payments (unearned revenue).  Then as progress happens on the project revenue is credited and the unbilled account is debited proportionally until 50% of the project is reached, and then the entry should be to debit AR and credit revenue, bill the remaining 50% upon completion of the project and book a debit to cash and credit to AR upon receipt of the last 50%.  Right now I am having to do a lot of manual entries to  reverse the effects of QBO autom