Other Questions

I can import an invoice with multiple invitems no problem but the !SPL line only has "TAXABLE" as a tax column that is either Y or N.  Where when imported Y = S standard tax (both taxes applied) and N = E exempt (no taxes applied).I need to be able to import an invitem that has tax type G (GST Only) How do I do that.  I tied puting a G where the Y is and it errors on import that it's invalid. Here is the inv item:!SPL SPLID TRNSTYPE DATE ACCNT NAME CLASS AMOUNT DOCNUM MEMO CLEAR QNTY PRICE INVITEM TAXABLE EXTRASPL INVOICE 2019-11-19 Legal Fee Income -85.00 Court Registration N -1.0 85.00 Court Reg Y Sample import with multiple invitems is attached

We are having issues with employees getting their paystub emails. Some get it, some don't. The ones that don't get them, were getting the emails up until 11/22/23 but have not received an email since that date. I personally looked through their email folders & they were not there, right after I emailed them. Is there a fix?

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In Windows 11, QB Pro will not create PDFs for my invoices. Says there's a missing component 

Hi, so I have a customer that had a change of scope and held off for a few months due to materials. I deleted their original invoice, and made a new invoice and tried to transfer their credit card payment from the original but ended up recording an addition payment to the value of their deposit without receiving it. This payment isn't equal to the cake of their deposit on the new invoice &#x1f605 how do I fix this so I'm not claiming a deposit 2x and 2 invoices on the same customer. Do I delete new one and recover old one and make my edits to original? It's caused about 2500$ extra in my books that just doesn't exist. 

can I process payroll on Dec 22, 2023 for pay date Dec. 28, 2023

getting this error when we run payroll "Either the Direct Deposit Payable account, or its parent account, is an inappropriate account type. Please check the account types in your company's Chart of Accounts"?

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no new transactions since November, updated banking info under manage connections - still not working

I'm trying to run a report that breaks out payroll expenses by the pay period. How would you do it?

My company is in the process of cleaning up the job list in QuickBooks Time to better align with the current needs of the business. A large part of this cleanup effort is the removal and renaming of jobs. If we were to rename a job that was used to create time entries in the past, what would happen to these time entries? Would they be updated to reflect the new job name? Thank you in advance for your help.  

I'm looking at changing the primary admin on my account in quickbooks online. I'm a sole proprietor but I don't have a business licence because I use my name for the business. How do I get around this because you need a business licence and a photo id? Thank you very much!

I invited the employee to workforce and he cannot accept

We do bookkeeping for some of our clients using QuickBooks Premier Accountant Edition. Other clients do their bookkeeping in QuickBooks and bring us an Accountant's Copy. In doing the compilation of the financial statements, we use the CaseWare QuickBooks Export Utility to export the GL from QuickBooks into a format that CaseWare Working Papers can import. At the end of the process, we export from CaseWare the adjusting entries created in CaseWare. CaseWare creates an IIF file that typically needs a bit of tweaking which isn't a problem using Excel. However, there are two issues with the file that I cannot seem to find an answer to. Being year-end adjusting entries, I would like these general journal entries to be flagged in QuickBooks as adjusting entries as shown circled in purple on the attached screen capture. Is there a field in the IIF spec for general journal entries that allows setting this field in QuickBooks? The other issue is that when there is an adjustment to GS

How much functionality does the Quickbooks mobile app have? Can I do an estimate and send it remotely? Can I invoice remotely with the Mobile app?

I am upgrading QuickBooks 23 to 24 for my client.Database Service installed, first client computer is upgraded to v24 too. Time to upgrade the company files.As I try to open the file, I am being prompted for Activation. 1. I have an option to sign in. I enter the email address, confirm the emailed code, then I am prompted to enter the phone number to secure the account. I enter the number and I am getting the Access Denied error. No way to skip - QB is forcing me to add the number but errors out, with no option to proceed further.2. If I skip the sign-on and proceed to Activate manually, I need to have a Product Validation code on hand, which is available only by calling QB support, which by the way doesn't operate on weekends. I must have the QB upgraded for the entire organization by Monday morning. That's actually why I upgrade internal systems after hours and on the weekends. My questions are:1) How am I supposed to activate the product given the circumstances?2) Giv

in the pay bills window how do I expand or collapse columns?

I currently have income associated to "47000 Services" and would like to reclassify them to a new subaccount I created "47030 Non Profit", however when I try to reclassify the income I receive an error message stating "We can't apply those changesOne or more of those changes cannot be reclassified. It may be that you tried to change the account on certain transactions which is not allowed."  Fairly new to Quickbooks and (re)classifying income in this manner, any help would be much appreciated! 

Hello, I started a self employed business few months ago and kept track of everything on quickbooks desktop (pirated). I thought it wouldn't last two months but now the business is doing ok, so I have bought quickbooks Online and want to migrate everything over to that, can anyone help?

I made a payment for the month on our credit card before I received the statement. I had online access to the credit card transactions to download before the statement was issued and all transactions were there and matched to my receipts. Obviously one was pending and didn't meet the cutoff for the statement. I hesitated but made the payment for the total of these receipts to get it done as the CC company is very sneaky applying interest charges. Long story short, when I received the official CC statement the ending balance is different. I haven't completed the reconciliation in QB online, but have made the payment for the larger amount out of my bank account--the difference is one pending transaction of only $6.64.  How do I do this reconciliation in QB now? It won't match my bank statement. Thanks.

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Is there any way to sort the line items in T2, Sch. 100 by GIFI code? They are in a totally random order. (Not even alphabetical.)

If a company has a December 31 year-end, before the first payroll in January of the next year would be an ideal time to convert from QB desktop to online, right after the calendar year is finished and payroll reports are run. What about for a company with a July 31 year-end? Is January still the ideal time to convert if the company uses QB payroll module?  Or August 1? Thx.

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I have added a second company to my QuickBooks. I currently have five users. I have started a second company added all my five existing users. None of them are able to see my new company on their QuickBooks. am I doing something wrong?