Other Questions

This is actually a two part question. First, If I pull up a vendor PO and then click the 'Create Item Receipts' button, why do I have to select the Ref No field only to have to select a PO when I just started from the PO I want to receive?Second, and more to the point of this inquiry.  Once I select a PO to receive, can I get the memo brought in from the PO instead of the comment 'Received items (bill to follow)' - and also, if Bill Received is selected, it clear out this memo field.  I want the memo from the PO brought in on both situations.

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Hi,all I'm planning to establish a new company in the US after 6 months.But I'm still in Japan,and I couldn't create a Quickbooks account in the US website,because of  not having a US phone number yet. So,are there any differences between Quickbooks online US version and other country's version.I try to free trial version of Quick books online before subscribing. Thanks,Ryo

Merging

I have the option to add "+ Request a Deposit" to my Estimates on my QBO account (Accountant) however, my bookkeeping client (QBO Plus) does not have this option.  I turned on Deposits from settings, upgraded to the current format and nothing is working.  I first thought maybe it was a subscription level issue but not sure. Why is it not giving them the option and how do I fix it?  Thank you 

Why am I not able to reply to my community post thread?  Each time I attempt to respond, I receive a message that says Authentication Error, failed authentication. I also have to login multiple times. Even though I am already logged into the site.

Is Hostbooks part of Quickbooks, and/or is it required to use QB Enterprise Desktop24?

Hello all.  We have been using enterprise multi user for several years without too many issues.  Over the last year, we have become aware of a perplexing happening wherein random entries (payments, Invoices) put in by remote users are simply gone some days later.  We only became aware of this when upset customers began contacting us wondering why we were sending them statements for payments they had already made or wondering why they had copies of invoices were not on our statement.  Stanger even, qb somehow retained the payments as credits on the customers' accounts.  Any attempt to change/delete those credits had undesired results and messed up the customer's balance!  

We are running Quickbooks Enterprise and our Automate Reorder button to create purchase orders  disappeared yesterday.  Does anyone know what happened or changed?

Customer tab

Conversion from QBO to QBDT- went through all the steps using the QuickBooks Desktop Migration tool and successfully created a data file that opened in QuickBooks desktop Accountant's edition 2022.  However, none of the BILL PAYMENTS came over.  Very strange, have a huge A/P!!!  I have done 3 conversions before and they worked great.  This one having trouble.  Anyone experienced this?

Hello everyone, I recently made a big mistake with my QuickBooks account. I had been using QuickBooks Self-Employed since February, but I migrated it to QuickBooks Simple Start thinking it would be an upgrade. Unfortunately, I later discovered that QBSS is very different from Self-Employed, and once an account is migrated, there’s no way to revert back to Self-Employed—a product Intuit no longer offers to new customers. After contacting Intuit for assistance, they confirmed that the only option would be to find an active or canceled Self-Employed account (one that hasn’t been migrated to another product) and work out an arrangement with the current owner. So, if anyone here has a Self-Employed account that they’re open to selling, please reply to this message with your contact information, and we can discuss terms. For your peace of mind, I’m happy to handle the transaction over Zoom, phone, or even a conference call with an Intuit representative. The process w

Hello everyone,I recently made a big mistake with my QuickBooks account. I had been using QuickBooks Self-Employed since February, but I migrated it to QuickBooks Simple Start thinking it would be an upgrade. Unfortunately, I later discovered that QBSS is very different from Self-Employed, and once an account is migrated, there’s no way to revert back to Self-Employed—a product Intuit no longer offers to new customers.After contacting Intuit for assistance, they confirmed that the only option would be to find an active or canceled Self-Employed account (one that hasn’t been migrated to another product) and work out an arrangement with the current owner.So, if anyone here has a Self-Employed account that they’re open to selling, please reply to this message with your contact information, and we can discuss terms.For your peace of mind, I’m happy to handle the transaction over Zoom, phone, or even a conference call with an Intuit representative. The process would simply involve the accou

Every time I do an inventory adjustment on quickbooks online it takes me a page to set up quickbooks checking afterwards. How do I stop this annoying behavior?

When I pay our Welders (Contract Labor) to repair or build something I have been coding it to Repairs and Maintenance and WIP accounts, how can I show the totals of what I pay to go to both Contract Labor (so it will add it to the reports I need) and WIP accounts?  Thank you, I was not sure if just a journal Entry would be sufficed? 

Buen diaMi pregunta es como puedo elaborar o donde esta la opción para obtener un statement de un project  no de un customer porque los customer pueden tener varios proyectos y por logica muestran en el statement todos los proyectos, pero en el caso que solo necesite el statement de un proyecto como lo genero en el QBO?

We really like the "Modern" template for estimates, invoices, etc. However, only admins can see the "Customization" dropdown. We need some estimates to have the SKU, some not, for example. As a result, we are forced to use the classic templates and create variants of "NO_SKU". If all users could see the "Modern" template Customization menu, they could check/uncheck what they needed. Is there a way to fix this so non-admins can see the modify the modern template?

We wrote a check in July which never cleared. 90 days later, we received a refund check. I attempted to record/match both the original written check and the separate return of funds transaction in QBO. However, when I went to reconcile the current month's bank statement, the following message appeared: "Your account is not ready to reconcile yet. Your beginning balance is off by" the amount of the check (the beginning balance is now higher than the bank statement's). There is also an offsetting transaction for the same amount in the current month. So, in total they offset, but the two periods have differences. What do I do to fix this?

Hello,  When I go to open a new company file in QB's desktop, after logging into my online account, the first page asks for the company information.  One of the requirements is an email address.  However, it won't let me put anything in that field.  As such, I cannot move forward with the creation of the company file.   Has anyone experienced this?  Do you know how to get around it?  I need to create this file and I can't get past the first page.  I've filled in all of the fields except the email field and it will not let me select "create company".   Please let me know your thoughts. 

Does this mean that someone else is logged in as me?

This is BEYOND frustrating. I have never hated a company more than this. I purchased QBD last week and I STILL can't use it. I have QB online and I HATE IT. I cannot get it migrated to desktop. They provide NO HELP. I'm assuming because they want to keep everyone with online. It migrated with NO INFORMATION. I downloaded the migration tool, I did everything the 'instructions' said. It doesn't work. It imports the file as read only and there is NO INFO there. Nothing. Please don't send me the link to the 'instructions'. I have it. It's not helpful. I've called. Repeatedly. No help. They had no issue taking my money for the desktop version though. 

HI,  i just received email that MY credit card is charged $999 ??????who authorized you to charge me?

I noticed that payments received after Feb 29, 2024 are now missing. What is the best way to restore them? Carla

I'm creating a new company and where it wants me to insert the email address, it's dark blue and won't accept anything in the field.  I can't do anything until something is there as it's a required field.  Everything else appears to be fine.  I just can't add the email address and move along with the installation.  Ridiculous!

I have the category details but I don’t have item details how do I get item details On my purchase of order screen?