Other Questions

I have taken the exam to get certified twice now. I'm guessing since the exam is open that means I did not pass. Is there a way to see my score or the questions I got wrong. I've read through all the modules and watched all the videos, I just want to know what I'm missing before I take the final attempt. Any help in figuring this out would be greatly appreciated. 

Hello everyone!How do I set up my email through QuickBooks to send invoices and PO's?Thank you.

Contacted by Intuit and they said I have to allow them access so they can show me what is wrong

Does anyone else see these BADGES they give you in the community as a JOKE?  They waste my time.  You think QBO would be PROFESSIONAL, not kindergarten.  How about working on SUPPORT, not games? I know I WORK, I work my tail off and when I see these stupid BADGES clogging up the answers I need, it's an INSULT.    GROW UP.   

Can we use the feature in the trial version?https://www.youtube.com/watch?v=c-EvkjkM2_U We couldn't find it anywhere 

From past few days i am facing a issue related to signing in my Backdata in Quickbook. when ever i try to login in to my account it shows an error and automatically log me out.If anyone knows about this issue how can i resolve this please help it out

Unable to reprint payroll check

Hi , I have created 2 accounts but on both have faced the same issue.I want to register to the pro advisor plan in order to get a certification. but no matter what I do, I am never able to sign in to my QuickBooks account. It always gives the same issue every time which you can find in the attached image:Kindly clarify what I am doing wrong

Hi All, How do I set up QuickBooks Desktop 2020 to send eMail invoices with Thunderbird?  I have done this once before, but forgot how to do it.    :'( Many thanks,-T

In QB24, if I go to make a General Journal entry and click on a bank account or an interest account (for example), a small window opens showing all of the available accounts. The one you choose gets highlighted with a solid dark blue bar. It is so dark that on a list you cant tell what it says under the highlight so you cant read which one is highlighted. I want to change the color of the highlite to something lighter.I have looked through the setting and edit menu but can't find anything that addresses this.Can anyone help?

So first of all I have the latest QB version, the latest windows updates and I have installed, repaired, des-installed and reinstalled QB again. My version is desktop pro 2021.If i try to email someone, it just freezes for a minute and quicks me out of QB, if I go to preferences ->send forms same thing, QB closes completely. I'm not sure if related or not but my logo is gone from invoices and estimates.no error screen at all.I have been trying everything for hours, even the chat support, I got nowhere.I was using gmail to email people and no problem for months, I'm not sure what changed, and even if I wanted to change my email provider, I can't access to that section on preference to make any changes. 

I generate invoices for a law office.   I'm having the following issues:The invoice looks one way when I edit it, it looks completely different when I print it. For example, I have a heading in the first line of the invoice that states "For Professional Services Rendered".  When I PDF it, that heading shows up at the end.I have costs moved to the end of the invoice in QBO (we group our costs together at the end).  When I PDF the invoice, the costs revert back to date order. It looks like QBO Is automatically sorting by date when it is printed to PDF.  Any way to stop that? I want to center the Law Firm's address on the invoice.  I cannot find a template that will do that nor can I edit an existing template.   Any help will be appreciated.

I have purchased a laptop for my business. What would be the best way to categorize this? 1. Machinery & Equipment2. Office Expenses3. Long term office equipment Thank you very much !

I need this to be exact as I will be paying the same contractor for non-1099 items with other GL accounts on the same payment.

I'm constantly buying from Amazon and Home Depot online and get charged immediately but sometimes my orderds get canceled and the store deposits the money back to my bank account. I don't know how to approach this in QBO, thought I could tag it as "Refunds to costumers" but it appears that category is for business that sell goods, which is not my case. How to categorize this types of refunds? They should be income and not an expense... Has anyone figured this out? Help much appreciated.

Hello, I am an unemployed wife and mother looking for a career pathway. I'm considering whether taking this class would aid in my job search. It has been over two months, and I have not received any callbacks or interviews. I need a change of tactics. Please any help will be greatly appreciated.

Buen día tengo una pregunta como rastrar si QBO creo asientos contables, porque cuando yo los creo aparecen con el nombre de "journal 54" es decir se le asigna un numero pero en este caso solo dice journal, muestro imagen de referencia:  

what is a Unexpected user error. ( -10601 )?

Dear Quickbooks-Support, I am a board member of the agency The Weather OÜ. We previously had an account with you registered under the email address [Removed]. Since 02/12/2024, we were on the Online Essentials plan but were missing some features, so we upgraded to the Online Advanced plan on 09/10/2024. Unfortunately, the features we were looking for were still unavailable, so we contacted customer support on 09/11/2024. We were informed that to access the full features we needed, we would have to close the current account and subscription and set up a new one in a different country. Your support team assured us that we would receive a full refund for the amount spent up to the cancellation date, so we followed the given instructions. However, we have yet to receive any refund. Additionally, the refund form on your website appears to be broken, and we have been unable to reach anyone via the support chat. As a result, I am reaching out to you directly for assistance. Could you please a

Oops, typo. The question should read, "How do I print an expense transaction including all the detail that I edited?" If I click "Save and close" or even "Save", the changes remain. Unlike a check, however, there is no mechanism to print the item. Why not? These transactions are frequently debit card purchases linked to my bank account. I want to print the item detail to attach to my receipt. How can I make this simple request happen? Please advise. Thank you.

Products were working but have stopped populating on the invoice. The products are still in the chart of accounts. What do I do to get the products to self-populate as I'm typing the first few letters of the product?

I moved QB to a new pc and now I am not able to send forms such as: email bill payment stub, it goes to send and says missing complonent. I used the tool hub but cannot get it fixed, something is missing so it will go to a pdf and to my outlook.   Thank you! 

Buyer beware -  we signed up for Quickbooks merchant services and everything was going fine.  Then we discovered that if you charge a card and then refund it the same day, you are charged TWICE by QB. We were charged once when the charge initially went through through and again on the refund (although the refund fee  was about $20 less than the original charge).  Our other merchant account does not charge us at all if we refund the card the same day, and even a few days later if we refund the card, we are charged a small fee and nothing on the refunded amount.   All totaled, Quickbooks policy cost us roughly $200 on a transaction that was never completed because it was refunded the same day.  We're going back to our other merchant account for most of our  transactions.  Seems a bit overreaching to us.

Buen día Tengo una pregunta en mi plan de cuentas tengo la cuenta Cash Rewards Business cargada en "debe" cuando por ser pasivo debería de estar abonado en el "haber", la pregunta es por qué razón esta en el "debe", muestro imagen.  

QBO is not loading up have of the menu items. Check, Deposit, COA, Reports, & Lists. At a halt on all work.Other items will load up. Help.