Other Questions
Recently active
Ok, so all my Customers are now Active in QBO. I've been in business for 26 years. There are A LOT of old clients that were all inactive in QBDesktop. I choose an old customer. Click Make Inactive, and get an error message "One of these customers has projects, unbilled charges, or recurring transactions. We can't make them inactive." Then I click Create Invoice to see what expenses are now there for that customer. It looks like all the expenses I had previously hidden for my clients are now unhidden. So, I click the little show me the expense screen, which takes me to a Billable Expense page where I can click a link to the expense entry. Most of this stuff is from 15+ years ago, so usually at this point I have to Make Active the item and sometimes a parent item. Then try to uncheck billable, but that usually doesn't work because "You can’t delete or void this transaction because it was created before you started tracking quantity
I've cleared cache & cookies on my regular browser. I've tried other browsers. Got as far as receiving the code on my phone, but still it just 'spun' and gave me a white screen.Anyone else having issues today?
Hello, My company recently migrated from QuickBooks Desktop to QuickBooks Online. It was advertised as being seamless; however, we have found some stark differences. Our business structure includes quarterly "charges" that we send out 1x every 3 months. It was be chaos if we sent out each individual invoice. We create an invoice for each item charged then send out a statement every three months. We need the following to occur: 1. We used to be able to send statements to customers showing a zero balance. That is no longer possible, as Online shows a "can't create all statements" message. Desktop had no issue with this and customers appreciate knowing their account was at zero. 2. The statements in Desktop were able to show quantity and rate. This does not show in the new Online statements. The only fix I've found is to include the "price" for items in the item descriptions; however, it leaves the customer to do their own math. That doesn't make sens
Quickbooks for IPAD
Since QBO has created the new invoice template, all my invoices have NO for "Include Unbilled Charges." I need them all to have that selected. In other words, YES. What can I do to change all of them at the same time? I have over 300 customers & do not want to have to go into each RECURRING TRANSACTION separately to turn that field on!!!
Cannot get help
Original commenter did not share additional details
Even the font size and line spacing is different. The memo line on the paycheck prints below the line on the check to be able to get the name, amount, address, etc. to be even close. I used the alignment tool for the paycheck but the check doesn't print the same as it's set up for.
Is Quickbooks Desktop for Mac 2021 compatible with Mac OS Sonoma as of today? If so, are there any issues?
I'm a designer and would like to add the name of my project to the assigned estimate number in the upper left hand corner. So when I look through my list of estimates they're not just numbers but also include the name of the project.
Hello..is there a way I can enter a Sales rep in QB Desktop for multiple Customers instead one by one?
my balance sheet numbers are not in center
tring to get a list of everything QB pays or withdraws from my account as i have 11 employees but have 14 withdraws every payday
My mileage is not tracking. I’ve done all of the troubleshooting. This is not the first time this has happened with QuickBooks. Is anyone else experiencing this and yes, everything is updated.
Record tax payment screen will not load
When you record an Owner's Draw from a bank feed, are you supposed to record a Categorize or Transfer? I want to make sure I am doing it correctly. I have included a screen snip below, showing how QuickBooks is suggesting Transfer, but I thought it should be Categorize. Thank you for any help.
Hello, When I raise an invoice, QB credits a bank account instead of income. How can this be rectified because I have a credit balance on a bank account and not income. Please assist.
I have a company in which a previous QB bookkeeper added a credit card account into the wrong company. Multiple entries and reconcilliations were done. How do I discontinue the card from the wrong company and add it to the correct company? The card was previously with the correct company and it still has a balance.
I work in several different quickbooks companies and one of them switch to the new invoice layout. I can't even open an invoice without it taking several minutes before chrome finally throws me an exception to wait or kill the page. I looked at the documentation for reverting back and my qbo account does not have the option to do so.... What is going on? How can I switch back to the old version until this one is figured out?
Hi I work with QB Enterprise: Manufacturing and Wholesale. I'd like to filter a Sales by Customer Detail Report by State but include multiple states in the filter. I want to memorize a report, for instance that will pull up sales for a given year in WA, OR, ID, CA, NV, HI, UT and AZ and BC Canada. But when I come to the Name State field, there is only one text field, no option to choose multiple states. Any syntax work arounds?Thanks!
How do I get my recurring transactions to show up in my AP report?
We have two separate companies. In the main company, the two charts of accounts show up when accessing the main chart of accounts. When categorizing an expense in the main company, the expense accounts for the two companies show up. Fortunately one company uses a 5-digit chart of accounts number and the other is a 4-digit account. This is very annoying and distracting. Does anyone else have this issue, and is there a solution? Many thanks,Ginny
