Other Questions

When they started with QB and were adding the products the person did a blanket change to have all of the products taxable which is not correct. Is there a way to change every item that says taxable to non-taxable?

Hello Everyone. I am running the QuickBooks Premier 2019 (the desktop version of QuickBooks) in multi-user mode, and in the past my automatic backups were running, and apparently about two months ago they quit working. Thankfully we have other albeit less accessible forms of backup so we were still able to restore from that. How do I go about fixing this? Is there something I have to do on my PC, or maybe the server where QuickBooks is running? I've attached some photos of how I have everything setup. Any help would be appreciated!

My company often invoices things like Pilot Services: Meals multiple times on one invoice for multiple billable expenses. Is there a way to combine these billable expenses into one line on the invoice that says Pilot Services : Meals instead of having five different charges showing on the invoice for the same category?

We are using QuickBooks Enterprise Solutions:  Manufacturing and Wholesale 23.0.  We have serial numbers turned on and sometimes they work correctly.  Other times, I end up with both positive and a negative quantity on hand for each serial number I use.  None of this relates to the quantity of the item on hand, and happens when both a negative and positive number are in the same inventory location.  I don't even undersand how that's possible.  And I can't figure out why this is happening, or how to fix it.  (I've tried adjusting the work orders, adjusting inventory, adjusting inventory - but only the serial number.)  Nothing seems to work, other than removing the serial numbers from both the creation work order, as well as the consuming work order.  This is not what we're after.  Anyone have any experience with this, or understand why it's happening?  It's been going on for years, since serial number capability came along

Our accrual method income statement report continues to show less income then the cash method report. Our CPA's also confirm that there is a discrepancy in net income. They suspect it has something to do with how QBO converts AR and AP. But we also switched mid year I wonder if this is causing a glitch in QBO?

I am used to going through all the transactions from my bank feed and matching them to payments or open invoices. Recently, suggested match has started including invoices and payments that have already been matched in my suggestions list. Similarly, for expenses, suggested match has started suggesting Bills that have already been paid though when it suggests them as a match for an expense it says 'open balance', which is very confusing. When I then look at the bill it is clear it has been paid, so the suggested match is very misleading. This is new (May/June 2024) it wasn't happening previously. Is anyone aware of a change that may have caused this?

I am not able to align our checks.  They print about an inch lower than they should.  I have set vertical position to the max -98.  Per QBO print setup, I should be printing via Adobe Reader but,After installing Acrobat, go back to QuickBooks. Then select the How? link to set Adobe Reader as your browser’s default PDF viewer.per Adobe....The following browsers have dropped support for NPAPI, and therefore Acrobat/Acrobat Reader plug-in does not work on these browsers anymore to display the PDF.Mozilla Firefox (v52 and above)Google Chrome (September 2015 release onwards)Apple Safari (v12 and above)Microsoft EdgeDoes this mean that in order to Print Checks, I am required to use Internet Explorer?  Even though in a Support Chat I was told  just make sure to reach us if you encounter some issues and better to use google chrome as your browser since it is the most compatible browser for QuickBooks as well. Going in circles!! And I only

I have two days where when totaled in my deposits is a negative total due to a large refund issued.  So one day the batch was say $1500 and the next day was -$2000; thus when the CC company processed the two days together, the deposit was -$500.  QBO wont let me match a deposit to an item in the "spent column" in my checking account.  How do I get around this?  I see answers on how to do this in desktop, but not in QBO.

Im using Quickbooks on a PC desktop. My invoices currently appear on my screen with every other line shaded a light blue. However, when i print or email the invoices to my clients, the light blue doesn't print. This makes my invoices very hard to read. Help?

Tengo una pregunta:Por que los pasivos sean estos prestamos se muestran en negativo en el balance general y el saldo inicial no coincide con el que se introdujo por primera vez: 

I'm experiencing issues with receiving notifications on the QuickBooks app. Notifications are either delayed or not coming through at all. Has anyone else faced this problem or have any solutions? Your help would be greatly appreciated!

I have a new user on my team and Quickbooks will not send an invitation to her email even though it shows a sent confirmation.  We tested other emails and invites are send to them immediately. What could be causing this?  Thanks,Pete

For the two years I've been using QB online, I've been able to tab over to the next line item. As of this morning, it skips to the "Add Lines" button. I've gone through the community help and tried the incognito option and cleared my browsing history and cache, chatted with someone from support, and tried it in a different browser. Please help me fix this because it's a huge pain.    

When will an updated version of the QB Web Connector for QB Desktop 2024 be published?  The version 34.0.1001.27 available at https://developer.intuit.com/app/developer/qbdesktop/docs/get-started/get-started-with-quickbooks-web-connector, has an SSL certificate which expires on 7/31/2024.  Once the SSL certificate expires the Web Connector will no longer function.

Get instant deposits in QuickBooks Online by QuickBooks•149•Updated March 23, 2022Learn how to deposit customer payments into your bank account in minutes.When you use QuickBooks Payments to process customer payments in QuickBooks Online, it can take a few days to get the money into your bank account.If you set up instant deposits, you can request to get funds into your banks account in less than 30 minutes. You can also schedule instant deposits to run automatically for specific days of the week. Here's how to get set up and get instant deposits. You can also get instant deposits in QuickBooks Desktop.Learn more about instant deposit feesStep 1: Get set up for instant depositsIf you haven't already, sign up for QuickBooks Payments. You need a QuickBooks Payments account to get instant deposits.Then add your debit card to QuickBooks Online. QuickBooks uses your debit card to deposit the money into your checking account. It must be a Visa or Mastercard connected to y

My clients usually pay by check so what do I do if when getting to do a mobile deposit of check it shows an error message?

i can't email my invoices, wrong credentials displays

Hi,I want to clear one Vendor account is credit balance another have debit balance. How to clear balance settlement between each-other's debit and credit? We can not use JE for Account Payable. Please adviseVP

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Using QB Accountant 2017, we have at least two users who get the following message when trying to start the program.  QuickBooks couldn't load a system component.  Restarting your computer might solve the problem.  Error type 80029c4a-Can't load dynamic link library DLL.  Now we have a total of 5 users, but only 2 out of the 5 get this message, and all users access the same system (server) and all access it the same way RDC.  I don't know if this makes a difference, but the two users who get this message are working from home, and connecting to this sever via VPN.  The others are at work, accessing the server straight through a RDC to the server without VPN.  I have read some things concerning that error message and it states that the AV could be blocking the DLL's from loading or to reinstall the application without interfering with the company file, is that true?

Recently the Products and Services page stopped showing product image thumbnails: The thumbnails have definitely appeared in this list previously, and the images are still shown when editing individual products:Not sure if this is a bug or simply a setting somewhere that got flipped by mistake.

I just installed QBPro2019 to update from Pro2016.  No problem opening 2016 company files in 2019 software, restored without issue.  But, every time I back up a file, there are errors.... Ran rebuild file... some errors fixed, but Error 195 (4) couldn't fix.  I checked for updates in Pro2019, restarted computer, opened QB Co File, tried backup again-same error!The only reference to 'Error 195' links to user so f...ng angry, referencing QB "Non-Customer Support" on day 4 of waiting for the promised call within 24hrs.  He asserted "You've grown too fast and customer can't keep up!"  "...needs complete overhaul."  Being a user since Intuit launched QB from a 3-man office in Novato, CA in 1980s, I would have to agree with the assertion!   My company files will not backup without errors!  The only help available is a default link to generic list of errors or discussion room w/ other desperate QB customers who may or may not have resolved the

I  get this transaction automatically logged as an expense in Quickbooks Online Advanced.System-recorded fee for QuickBooks Payments - its the merchant charge for a payment made through QBO. QB automatically creates an expense and when it comes into the bank feed it matches to the expense. I need these fees split out and I created a Rule for it. Because QB automatically creates an expense it matches to that instead of using my rule. How do I get the automatic expense to stop and just let it come into the bank feed so it will be assigned to the Rule I created? 

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Hello, I wanted to see if there is a way to restrict users from switching to single user mode.  I searched the forums and found one post from like 4 years ago where someone said that it was a good idea and that it'll be sent over to the product engineering team.  Has this feature been implemented?  Have a customer with around 20 computers and most of them are logged into QB throughout the day.  They use QB for everything from sales, to inventory, etc... its their bread and butter.  The problem is that if someone opens the file in single user it brings it down for everyone.  This happens relatively often.  This is obviously a big issue because whether intentional or unintentional if a user logs into QB in single user mode then no one can login to work.  This brings down the front counter where sales are conducted, the accounting department, etc...  Obviously a single user being able to bring down access to the system at will is a big issue.&n