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Please advise what I am doing incorrect.
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Buen Dia Tengo una pregunta por qué razón el saldo del banco en la dashboard se muestra con signo negativo? Será que hay problema de conexion entre banco y QBO, porque siempre se esta usando esa cuenta para pagos diversos. Quedo atenta y muestro imagen (monto sombreado en verde)
I recently realized that I could track my three locations in one Quickbooks account. I uploaded my 2nd location trial balance as of 12/31/23. My trial balance is correct, but when I went to reconcile January bank balance, the beginning balance was zero. I corrected that by entering a by entering the correct balance in an opening balance equity transaction. Now my reconciliation is perfect, but my bank balance in the register is too high because of the 12/31/2023 entry. How can I fix this?
From a customer invoice when I select "Ship/Send" do the FedEx (OR UPS) drop box to select "Ship FedEx Package" the Shipping manage does not open the shipping label on the screen. Instead it flashes the Ship Rush dialog box (Shipping Label) in the taskbar. I then have to click on it in the taskbar to bring it to the front.The Drop box in step #3 never closes either. I have spent days and multiple "Fixes" and reinstalls to no avail!This only started happening after I upgraded to QuickBooks Enterprise 2022. See attached image.
I was updating my phone number. But didn't realize the new phone number I entered was incorrect. Now I can't change it again unless I first get a code to the wrong phone number Can support please help me reset account to enable putting in correct phone number
The new layout will not accept the due date of invoices or bills in accrual accounting that is before the date of the invoice or bill. Today is 05/08/2024, I am creating an invoice date for 7/21/2024, our normal due date is 90 days before which makes the due date 4/22/2024. QBO WILL NOT RECORD THIS, it will continuously say "!Please Enter a Valid Due Date". The Same problem exists with bills with the due date being 60 days before 7/21/2024. This is preventing me from recording 22 transactions at the current moment, is anybody else experiencing this ? What is being done about this? This was a problem BEFORE the mandatory switch and now it is severally effecting my company and the capabilities of it. When reaching out to someone, I was told IT is aware and working on it but if the problem has existed for at least a month, and now no one can revert back to the old format, then where does that leave the users who rely on Intuit to get it right to run our businesses?
Is there an option to buy higher-level support for QBO? I have been using QB Desktop for 25+ years. I am an experienced business person. I have recently migrated to QBO. I have had to contact QBO Support on a few occasions over the past two weeks since migrating. I have found that requesting a call has been super easy - and I have received calls in just a few minutes. But, the quality of the support has been poor. The folks on the line are Tier 1 level. All have been very nice humans, but on multiple occasions it has taken 30+ minutes for them to understand what I am asking, then the need to "consult" with someone to get me an answer. And on a few occasions, the answer has been that is a known issue, or QBO doesn't offer that feature, or the new invoicing feature is not fully developed so you need to switch to the Old Layout, etc. Having run an IT support business for 30 years, I do understand the place for Tier 1 support folks. But my skills are above their Tier 1 leve
Is there a way to modify what is seen in the dropdown section for products/services within the "creating an estimate" form. While creating an estimate, when asked for the product/service, which is where we put our model #'s, only the model number shows up. Is there a way to also have it include the part description as well. With 1600 products it's difficult to remember all of the 9 digit numbers without some sort of description.
I use QB Desktop Pro Plus 2022. I have been utilizing the Receipt Management feature and sometimes it works, sometimes it does not. This is what happens when it does not work. I go to Receipt Management, click one of the transactions to Review and then fill out all of the Receipt Details. Once I hit "Save & add to register" it gives me the error "Transaction creation failed We were unable to create the transaction. Please try again." Please advise as there seems to be no rhyme or reason for when it decides to fail or not.
How do you print an invoice now that they have changed to this new system? It is no longer an option that I can find on QuickBooks online through my phone.
I am trying to code transactions bank feeds and it keeps copying the same transaction down the page when I match one... then freezes and I have to refresh multiple times.
Something changed with the shipping manager. For some reason I cant ship any documents to China. I keep getting a error FedEx server returned: "The FTR Exemption or AES Citation you provided is not valid for EEI.". [ship:2208] For Document only selection it should not be asking for FTR Exemptions which is meant for commodities, not documents of no commercial value. This used to work, but now does not.
So let me get this straight, Inuit has failed to support desktop versions going further, so why is my yearly subscription now $650 for desktop versions, yet Quickbooks online is now only $40/month $480/year and I can have up to 3 users and access to my online store. Currently I have to use a separate program to sync online store to my desktop version, $1380/year. This is very irritating as a business owner and feels like a complete scam and collection of user data and business data, to migrate or push users to move to online versions. Please advise!
Why can't I go back to the old Quickbooks version? Why did Quickbooks impose something to complicate our daily life? It was doing very well... Didn't' have to impose the "Modern" idiot template. CAn't take it off!!!!🙎🙎🙎
Quickbooks and Microsoft print services for the XPS Document Writer and Microsoft Print to PDF tool are all corrupt on two servers we have - Windows Server 2016. These print objects are what QB uses to print and we are unable to print from QB - on launch QB states we are missing printing components. I took the following actions thus far: 1. Ran the QB File and Print doctor - unable to fix or re-add those devices - "Element not found" or "Invalid handle" error messages 2. Rebooted the servers - same issue 3. Updated Quickbooks with all available updates - same issue 4. Uninstalled and reinstalled the driver files from Microsoft for those print services via powershell commands and re-ran QB file doctor - same issue 5. Checked all Windows updates applied across all servers - they are an exact match between the one working server running Quickbooks and the two that are not working with QB printing 6. Ran a system file check and system restore DISM scan on both servers - no issues fou
I am currently repeat check numbers from years ago A box pops up each time telling me it is a duplicate number and am I sure I want to use it. Can I turn that feature off for previous years?
The new invoice layout is awful. Several really bad changes, first the prdouct and services drop down doenst allow you to select sub cats. Second Intuit must have bought a ink company. The shaded grey bar through the middle of the etire invoice is super duper dumb. And.. the bottom buttons dont learn. Save and send ext. Please dont force us to us a garbage design and give us back the old one that worked fine. I heard intuit is great to work for, but boy does it SUCK being a customer. Let see how long it takes to fix. AWFUL
need call back
There were last minute changes to services which reduced our amount payable to the supplier; however, the previous (higher) payment (wire transfer) had already been processed so the customer sent the excess money back.
Hello I work for a Fish Company with a lot of different income revenues.We wanted to find a way to record current inventory/purchases of seafood through billing to at least show our last cost of whatever seafood product it may be, I found how to do this, by enabling inventory within QuickBooks and making inventory items for all our seafood purchases, this way we can track how many pounds we bought at what date for what price.The problem with this, and it's a minor one, is that now whenever I enter a bill that is non-seafood related(which is about 75% of them), it defaults to the "items" tab instead of the "expenses" tab. This is very annoying as you have to take your hand off your keyboard, and select the "expenses" tab to be able to enter bills you aren't tracking through QuickBooks inventory.Is there any fix to this? I figured when hitting "Receive inventory with bill" it would default to the items tab and then when hitting "enter bills" it would default to the expenses tab, but
When is QB going to fix the assigned customer's sale price level for a "Sales Receipt" transation. This has been going on for over a week. The "rate" drop down is not on a Sales Receipt as on the invoice and estimate screen. QB changes started on 26 April and still not fixed..... The Customer price level for a sales receipt has worked from 1 Jan 2024 until 26 April. I have customer that pay on Invoices and Sales receipts and I can not keep their price levels correct without allot of extra work arounds.
I have set up my EIDL loan as a long-term liability already. We have started making payments, but now aside from the principal amount I need to add the accrual for the deferred interest I would think since the payment I made went straight to the interest only.
