Other Questions

I am new to this company and have not encountered this before. The owner uses their personal credit card for business and personal expenses and has the credit card paid with business banking account. The previous bookkeeper was tracking business expenses but not the personal so the books are off. What is the best way to account for everything? How do I log the personal expenses and paying the credit card balance? I understand this is not ideal but they are the owner and its what they want.

Our HOA is moving to Quick Books online from Quickbooks Desktop.  Looking for the best way to setup Owners and Properties.  In our subdivision an Owner can own multiple lots.  We want a setup that allows us to easily bill based on the number of lots owned without having to manually maintain that number.  We were thinking of using Customer and Sub-customer where the Subcustomer(s) is the property.  Then we would bill each sub-customer and send one invoice to the Customer. Other Suggestions?

Intuit is really pushing hard for all of us to renew earlier than necessary! Encountering 3rd issue in as many weeks- the last update was terrible and took away functionality early from those of us still using our 2021 software until May 31.Newest issue- Right clicking on a customer no longer allows you to "Add Job" The choice is "greyed out".DOES ANYONE HAVE A WORK AROUND? Really Intuit? I should receive my money back for 2021 as you aren't supporting your product like it says in your agreement. I think I need to be done with Intuit and learn a new program that isn't so greedy with foreigners assigned to US customer service.

The new product is not printing in the invoice on QBO

Hello, I've been using Quickbooks Enterprise for some time now. I run a small warehouse for paving equipment parts, and use Quickbooks Items and Services feature to keep track of the prices, bin locations, quantities, etc for all the part numbers I handle. I spend a large amount of my day, every day, inside of Items and Services and for the most part it works just fine. However, there is one annoyance I deal with that I've about had my fill with. I am constantly resizing columns so that I can read information that isn't displayed fully, and when I go back to a Sales Order or Estimate the columns will reset back to obscuring information again. How can I make the columns retain their size? Columns After Manual AdjustmentColumns After Reset

I have a couple of PO's that QB is recording as still open.  These have been received via an invoice from the vendor.  No part of the PO is still open and the check marks are there and it shows as closed but still shows up on my open PO report.  Any ideas of what I can do (if anything)? I use QB desktop, Enterprise Solutions Contractor. Thank you!  🙂Julie

Agent

How do I go back to Home Currency US Dollar? I've set up multiple currencies preferences for adding UY Peso as foreign currency as an additional currency to record some transactions, but I set it as Home Currency by mistake.

Purchased a company vehicle, Paid downpayment on credit card and balance by check. No financing. How do I enter a vehicle asset or journal entry for both transactions

I've checked and there's nothing wrong with anything from the bank side.  I've had "we can't log in" before, but it had a link to log in (again) and I did that and it was fine. Now it just says "Something isn't working." This is different and worse than before.

Hello, I am trying to track costs based on class and location on Quickbooks online. However, on the revaluation of currency, once we revalue currency, QB online automatically generates the journal. I have tried to add the location and class on the journals but it is locked...hence the cost is classified under Not Specified. Has anyone figured a solution yet? 

We are experiencing challenges when creating new assets / Liabilities using the Online Quickbooks, through the chart of accounts. We are getting an error, "Something went wrong" and thus the system is unable to complete the transaction. Please support.

I am creating an asset on the fixed asset manager. However my acquisition date keeps changing. For example on the fixed asset item list, it shows as 01/08/2022 (1 August 2022) which is the right one. When i open the Fixed Asset Manager, the acquisition date changes to 08/01/2022 (8 January 2022) which is wrong. I have ensured my computer date is dd/mm/yyyy however this is still affecting my Fixed Asset Manager. Kindly help. 

In my Mac desktop 2020 I had my group items organized in subfolder under other groups etc.In 2024 is not possible to do this? When my company file was upgraded in 2024 all my groups are showing out in a long list, they are not organized in subfolders like I can do with items.

i'm trying to create an invoice but the menu selection is blank 

Why Why Why do we have to keep playing hide and seek with features?

Does Intuit/QuickBooks have a defined application release cycle? Specifically need to know when application updates (e.g. 23.x.x.) and full version releases (e.g. v24 to v25) occur. Is it weekly, monthly, or quarterly? Also, how are administrators notified of an update/version release? Is it simply logging in to see an update/release is available, or is there some other form of notification (e.g. email)? I'm the CISO for my company and this is critical information that needs to be in our configuration management plan and workflows. It's my hope is that Intuit/Quickbooks can provide an official response as navigating your websites to locate this information has been less than a customer-friendly experience. If there is an enterprise customer-specific site, please point me to it.  V/r, Scott

Hello...I am seeking any overall advice/suggestions as well as QBO advice/suggestions.  I've been hired to transition a small educational institution's books from their third party accounting firm to in-house.  I am so nervous, but want to hit the ground running.  Thank you.

How can I just re-print a former invoice from my QuickBooks online?

My Quickbooks Online appears to be running extremely slow. Other sites do not seem to have the same issue. 

I’ve been trying for months any suggestions ?

I have read the articles on upfront deposits. I'm sure my answer was in there but I am still confused.  If I collect an upfront deposit for items we sell, do I create an invoice for the amount I want to collect?  How does the Upfront Deposit account play into this scenario?

Has anyone else got this email? Is it legit? Its sent from: noreply @ qemailserver.com which is odd to me. 

We have been talking to support for a problem with QuickBooks Enterprise 24 and customer's credit card entering problem's and they had told us the reason for our problems is that we are exiting QB incorrectly.  For over 10 years we have been clicking on the "x" in the upper right corner of the screen and QB closed down seemingly properly - verifying that we want to close and asking to complete a backup procedure. QB support had told us today that the way we are closing is causing errors and we have currently over 20,000 errors due to this procedure and once we reach 21,000 error we we automatically loose all of our data.  But they have a fix for a one time fee of $2,500.00 and will take 3-4 hours. When asked about why the change, it was told to us that that is they way it has always been. When asked about documentation for proper exiting procedure, QB support was not able to supply us with documented exiting procedures.  QB support also informed us that th

The body of the email for invoices is currently center aligned which does not look professional.  Can it be changed to left aligned?  I can't provide an example here becuase it seems to automatically left align. Help would be great. Thanks.