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QUESTION: I have created an item in my ITEM LIST. Every time I put in an invoice and amount, I go to the next line to put in my item ex. 1. a deposit of etc.. and then tab to put in next line item. It always copy's the dollar amount from above. How do I get this to be a zero balance and not copy the amount of the invoice. Hope this makes sense. Thank you in advance!!

I would like to take a moment to discuss our journey into Condensing our QB File - I hope if you find this it is helpful to you in your journey. The company I work for has been with QB for 18 years and it wasn't until this year that anyone from QB discussed our file size with us. We were over 2 gigs and we have heard from several different people at QB about how this can be a problem but it might not necessarily be a problem unless we are seeing performance issues. It depends who from QB you end up talking to - but I digress. We backed up our file every time we attempted to condense to ensure that we didn't actually damage our file and we worked on the back-up. The first two times we attempted to condense we were on the phone with QB and nothing happened and I mean literally nothing happened - well it isn't a guarantee the QB expert told us. It wasn't until we got on the phone with someone else did we discover that you have to fix any errors you have when you verify/back-up i

Hello, I have QB 2021 Premier Desktop version and received the notification of support ending 05/31/24. We do not use any features that are ending with the support and wish to continue using this version instead of switching to subscription based version. Currently we have 1 user license, can i add additional user licenses before support ends or its not possible now ?

About three weeks ago, any time we want to do any function in the Customer Center or Invoices, a window pops up that says "Working, Searching the List"  I've run programs to look at the data, no problems there.   We're not sure what to do.   It's very frustrating as it happens constantly.    

it was originally entered with an extra letter in the name, that was edited but the checks are still printing with the incorrect payee

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WE PURCHASE ITEMS IN BULK AND RECORD THEM AS INVENTORY. WE DO NOT BILL PER ITEM. I WANT TO HAVE ACCURATE INFORMATION FOR JOB COSTING. I NEED TO BE ABLE TO MAKE AN ENTRY TO MOVE AN INVENTORY ITEM TO COGS AND ASSIGN A JOB TO IT. HAS SOMEONE FIGURED OUT HOW TO DO THIS? WHY WOULD QB NO ALLOW, CUSTOMER/JOB IN INVENTORY ADJUSTMENTS?? THAT SEEMS TO BE THE EASIEST FIX, ONE FIELD. 🙂THANKS IN ADVANCE FOR YOUR HELP!

Good morning.How do I stop sharing a customized report with my users?Thank you.

I have a question about setting up budgets.  I need to be able to create job related budgets with contractual budget limits so that when I create an invoices it goes against the job budget.  I see where to do it but the accounts in that section are the chart of accounts and the items I need are in the item list section. For exampleConstruction Documents or CEO.  These are all phases of the jobs I would be billing for, but the budget onlyhas chart of accounts in them.  Is there a way to change this to Item list instead of chart of accounts to choose from?

Buen DíaQuiero saber como eliminar este payment del año 2023 que me esta afectando en los invoices abiertos para este cliente o porque se aparece, para ello muestro la imagen donde lo marcado en color amarillo no debería de aparecer: 

A vendor deposited a check for the incorrect amount it was $40 over. The bank allowed this to go through. After I called, the bank reimbursed us for the remaining funds. I can't match the check I created for this payment with the incorrect debit and corrected credit. This is all in the same month. What do you all recommend? I really don't want to change my original check because it will mess with my 1099s and records.

We have several clients that we get billed monthly for their office 365 and azure accounts. We in turn bill the clients for these. I'm wondering what type of account would this fall under in Quickbooks online. I'm assuming it's a CGS-Software expense and falls under service rather than non-inventory but looking for clarification. Thank you.

Hello,How do I import invoices from Justworks to QB online? I just changed the desktop version to the online one.

If I hit save then enter a new vendor the previous  bill is not saved.

When we close quickbooks, it takes about 15 - 20 seconds to close and we get a lot of errors in the Windows application log and the quickbooks log?  Anyone else experience this? Here is the QBWin log errors: oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cacheoaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cacheoaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cacheoaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cacheoaerror.c (109) : CHECKPO

I'm in the middle of copying my old qb account to new qb account. I keep getting this error message:"Please make the required changes to the target company in QuickBooks Online and try again.ItemPlease create the following bundle item:Name: Cabinet Install (Basic)Active: trueSKU: (blank)Sales information: Cabinet Install Labor, Supplies, Old Cabinet Removal, and Old Cabinet Disposal.Display bundle components when printing or sending transactions: NoHow do I fix this?

Have shared Invite to my accountant and after clicking he is getting the error "Something went wrong"

For more than 3 weeks we haven't been able to save sales receipts in Quickbooks Online that were processed as credit card transactions in Quickbooks Payments. This is functionality that we have been using for over a decade, and now it is gone, with no explanation and no help. We are having to keep a side spreadsheet to track the things we need to change. We have chatted and spoken on the phone with several customer service employees, and we just get the runaround. Today, we were hung up on twice while waiting to speak to an "engineer".  Our case number was closed back on 4/9/24 even though the issue wasn't resolved, and we were told that it was assigned to an existing investigation on saving sales receipts, INV-102174. We can't seem to get anywhere in talking to someone about the status of the "investigation", by chat and by phone. Apparently we need to talk to the engineer working on the issue, but they will not talk to us. What else can we do? 

I got a call claiming to be someone from QuickBooks regarding an issue with my file not syncing properly. She told me the steps to go through to see if there was an issue. Apparently, there is an issue with my file not syncing properly, but she wanted me to give her access to my computer. She called my business, unsolicited, and was a bit perturbed when I refused to give her access to my computer. She said she could understand why I wouldn't trust her, and told me she could give me her credentials and a phone number I could call back to verify. Um, NO.Is this something that QuickBooks will do? I had to get a support contract with a third party, through Intuit, for a payroll issue I was having and my file being too large. I will call them, since I'm paying them for a service before I let some random person who called me have access to my computer.Has anyone else had this happen to them?

QuickBooks found a problem in my data file and wanted me to rebuild, so it could repair the problem. After the rebuild, the report said it found no problems. Now every time I close the program it comes up with the same error message, that it found a problem in my data file, and wants me to rebuild again and again. What's going on?I tried canceling once, but the message comes up again, with the report saying no problems were found.I am using Quickbooks Pro 2019 Desktop stand alone, on Windows 10 / 64.Any help would be great!John

"Hey QuickBooks community!  I'm currently using QuickBooks for Mac Desktop 2021 and I'm interested in upgrading to the latest version without getting into any monthly subscription plans. Can anyone confirm which version is the most recent that doesn't require a monthly fee? Thanks in advance for your help!

 I've reported this feedback a number of times since the New Layout was rolled out. All in vain, it appears, as we are on the verge of being forced into the new layout that has so many glitches. The most pressing (and seemingly easiest to remedy) for me has to do with the markup line on Invoices. Any markup line automatically enters a "1" in the quantity column. This extra "1" is then added to the quantity of the billable line item above. This is frustrating because, despite changing it manually, if anyone opens that invoice for editing, it converts again.  In the last eight years, our monthly cost of QBO has more than doubled. I understand there are new features available, but some of the issues (such as the one listed here) frustrate me since they don't seem to get resolved (or were not noticed in beta testing???).   Is anyone having this issue? Will Intuit fix it before May 6? 

I've tried shutting down and rebooting.  Nothing seems to be working.  There is a customize your layout - but I don't have any widgets to customize

We use Quickbooks Enterprise heavily in the office, but want the convenience of Quickbooks Online for our Estimators in the field. Any chance they communicate together or sync?