Other Questions

I run a self prop landscaping business. No employees.  I have a recurring weekly payment to my personal account and spending.  How do I categorize that?

I had to get a new computer....My new computer has OS Windows 11....My 2017 QB's isn't letting me print anything from QB's on my new computer. What version is best for Windows 11...I have uninstalled reinstalled ran QB's tool hub with 2017 loaded on new computer.  I have done everything I can think of.  Please help!  Need to get invoices and bills paid and printed!!

Hi there,I'm hoping someone can help with this issue.I'm using Qbks for MAC desktop 2020 and entering a full fiscal year so I need to change the date as I go, starting at July 2022.  The issue is that I go to enter the date manually, using various formats (my mac preferences are for mon/day/year) and Qbks keeps changing it back to today's date.  It's confusing because it worked a few times, but now not.  I've checked preferences on both my MAC and Qbks.  The little calendar icon that appears by the date does nothing when clicked on.If anyone has suggestions or can help that would be so appreciated. Thanks,Sarah 🙂

I can't log into my quickbooks online on my chromebook but I can if I use my desktop computer to log into my quickbooks online. 

I am helping someone who has serious problems with their QB online books going back several years including many that are still in the transactions that need review so they never got into the reports.  When I tried to correct some things in 2020 I got a pop-up requiring a password because the year is closed.  I tried every password I know of, none worked.  Also there are many changes that need to be made so it will be VERY time consuming to have to enter a password for every entry.  Until about a month ago they had Simple Start, now Essentials.  They did give their tax return preparer their password and I know he made some Journal Entries in some prior years.  Is there a chance they made a password only they have with Simple Start?  Anyone have any idea what I can do?  TYIA.  

I have reviewed all the community boards and cannot find the answer.  I have QuickBooks merchant plan and QuickBooks online. I understand QuickBooks is unable at this time to add the credit card fee automatically to the clients bill. If I add the credit card fee manually to the invoice, does QuickBooks merchant plan charge me a credit card fee for the manually added credit card fee on the invoice?

We have jobs that cross fiscal years.  My issue occurs when I attempt to run a Job Profitability Summary/Detail Report for the current year and there are jobs that include transactions from the previous year.  If I select jobs for the current fiscal year, then only transactions that occurred in the current year appear in the report. If I am running the report for just a single job, this is easy to resolve...I just select the job and make sure the dates cover the entire period of the job.  But if attempt to use the same logic for all jobs , then the report includes all jobs from both years, even if they were closed in the previous year. Is there a way to run the Job Profitability reports just for jobs that were active in the current year but include the transactions from a previous year?  We need to know the true/total cost of our jobs.  Please note that we are careful to populate the Projected End Date and the End Date for each job. I apprec

Why would Quick Books knowingly send out incorrect W-2's???? We have QB Desktop Enterprise Edition.  The earnings amounts the W-2's do not match what is in the QB system.  We have contacted customer support several times and have not gotten a satisfactory response.  WHO do I need to speak to to get this matter corrected????   Thanks, Phil

I uploaded 900 contacts that did not have the correct date format. Now i have the correct format but it wont let me upload those contacts becuase the names are already in the system. Is their a way to write over them?

All the mileage that was in the quickbooks online iOS app has disappeared when I did switch company. Is there a way to get this back or what is the deal with this.

Under the expenses tab is there a way to filter and display only uncleared unreconciled expenses?

Has anyone had an issue with migration from Desktop to QBO and finding out you've been given a new customer account in an "advanced trial" platform.  Our business has used desktop for over a decade upgrading annually and decided at the beginning of year to move to QBO to facilitate integration with our operating platform.  We signed up and paid a year in advance for the Essentials package, received a detailed email regarding migration which was followed to the letter by myself and our IT department.  Migration was successful, only to find out we were migrated into a completely separate account with and into an advanced trial platform.  We contacted customer support immediately and they recommended we stay in the advanced trial version until it expired but they could not guarantee if we downgraded to the Essential package that our data would be intact!   Mind blown!We did downgrade, keeping our decade old QB account and were told we would be refunded the fu

Count us as yet another very unhappy customer who did things mostly fine with the desktop version for years and years before we got SCREWED into switching to the "improved" online version. Take this little gem we just discovered:Sitting at the "Products and services" page, where we have our 4000+ products (of which it doesn't display the totals or more than 300 anymore) and you'd think we could sort the list by "Vendor" or at least search for something by the Vendor field, right? NOPE... Not available anymore.So once again, something SO SO BASIC that used to work fine, and probably millions of people depended on daily, isn't available. And before anyone suggests it - We aren't interested in having to run a report to get this basic information that used to be at our fingertips. Just like the STUPID 2 year transaction search limitation, we aren't buying your "some people had performance issues" horse$hit excuse. If we're paying you $250/mo to host this crap that used to run spectacularly

Since I am in Oman and using QuickBooks Enterprise Desktop 2021. I am aware that there isn't an option for 3 decimals right now and only 2 decimals are available, the problem is when I change the currency to OMR (Omani rial) even those 2 decimal will disappear from the totals and it show (OMR 4) instead of (OMR 4.50) and when I print invoice having USD as my currency $ sign will also print. I don't want this $ sign to be printed at all not on invoice not anywhere even not OMR which is the currency symbol for Oman.I am stuck either I should stay on USD currency to have at least those 2 decimals and also have $ sign to be printed on invoices and reports or I should change the currency to Omani Rial and have rounded numbers and loose even those 2 decimals.I want to have this $ sign to be removed from my prints either it is invoice or any other reportor When i change my currency to Omani Rial at least those 2 decimals should show up. 

Hi all,  My accountant has sent me an Intuit Link invite several times, but we're unable to make it work. I keep attempting to accept it by logging into my Intuit account on the invite screen, but then it simply redirects me with the following message: "If you’ve already been invited by your accountant, then sign out and sign in with the email address your accountant used to invite you. You are currently signed in as: [email address removed]" We have tried the following solutions so far:Searching the community forum for similar Intuit Link issues/solutions Clearing my browser's cache and trying two different browsersSending an invite to a different email address of mine  Unfortunately, no matter what we try the problem persists and there does not appear to be an easy way for us to resolve this. Can anyone here please provide assistance on how best to fix this so I can accept the Intuit Link invite? Thank you! 

Hello Everybody, I need your support, Can I downgrade from QB Desktop Enterprise 2012 to QB Desktop 2011 Enterprise ? Is it possible? Thanks,Mohamed

We just started using the "Projects" feature within QB to track profitability project to project.  It's been a bit of a learning curve, but have most everything figured out.  We don't use QB to track inventory as most of our projects are one off, with product being ordered on a project by project basis one at a time.   The current issue is that some products aren't showing a value under cost of goods sold within the project report.  These items are listed under inventory asset account.  Income Account is set to "Sale of Product Income" and Expense Account is set to "Cost of Goods Sold".   Some items will show a value within the profitability reports, and some will not, and I can't figure out why it calculates properly sometimes and not others. Thanks in advance.  

Hello, Thank you for reading this, and your help! I need to prepare the year end 1099s. I'm on QB desktop. Last year, the totals seemed off. Eventually I clicked on something and the totals changed to the correct totals. I'm looking for a simple step by step to prepare the 1099s. I want to do hard copies. I am NOT filiing electronically. QB desktop. I've done it before, so I'm hoping a user just give me the quick version. I know how to print them. I'm NOT looking for QB Pro Advisor. Thank you!

I need assistance setting up my new account

I didn't complete W-2's for 2023.  My Quickbooks now has the 2024 version of W-2's as I was forced to upgrade to Enterprise.  Can I still go back and complete the 2023's?

Any way to show more than 10 receipts at a time something such as "qbo.intuit.com/app/receipts?display=100"

I cannot figure out how to adjust the print alignment for a 1099-NEC within QBO.  I've read and applied everything I can find without any improvement, including the Print Setup within Print Checks.  Please advise.  

I tried going to QB help and the person quit the help session w/o any notice. So....We are a consulting firm.  We give customers estimates.  They accept.  Employees enter time and select the Customer:Project when reporting their time.The issue happens when we go to create the invoice.  We need the employees time (which already includes a billable rate) to be subtracted from the estimate.  We need this for tracking how much is left on the estimate each month.I add the employees' entries to the invoice because it has a description of work performed, which is mandatory to ensure the time we are billing is legitimate.  But adding the time by line doesn't impact the estimate remaining amounts.We are on Quickbooks Plus - Subscription.

My bank account wasn't connected for over 6 months but is now. How can I retrieve the missing data?  I am connected now but am missing over 6 months worth of data.  I know I can manually add it but that will be very time consuming.  Any help is appreciated.

Hi All, I recently set up a new company file with advanced inventory. I am trying to print an invoice containing inventory items and non-inventory items, but for some reason, the non-inventory items are not printing. The invoice prints ONLY the inventory items. What setting do I need to change to correct this? I can't seem to find anything in the print settings or the template settings. Thank you, Amanda