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For the past two weeks, none of the invoices I emailed have gone through to customers. It says they have been sent but not received. I got an email from QB support saying the issue is resolved but it's not.
My invoice and attachments link is no longer attaching my document to my email. All attachments are still linked to the invoices, just doesn't attach to the email. This just started this week. I contacted QB went through all of their suggestions with no success. I am using QB Pro Plus 2023 and Outlook.
Bank Register Settings Not MemorizedChart of Accounts -> Bank Register -> Settings When put a check mark by any of these:MemoReconcile StatusBanking StatusAttachmentsRunning BalanceShow in one linePaper Ledger ModeCompact The next time I log in I have to check them all over again (really 😟).How do I make them stay checked or memorize my settings?
QBSearchIndexerError.txt file is HUGE 37 GB - can this be deleted safely? If so, How should that be done? Also:WHY does this file grow so LARGE? WHY does QuickBooks do this?
I have been using projects to get a better sense of profit margin on projects. When entering a bill from a contractor, I use the ITEMS and add individual products/services and associate with a project, which is working. However, we have a separate payroll provider (gusto) for our employees. Because they are paid from Gusto and only a total number is pushed over to QBO, there is no tracking of employee hours in QBO. Thus, the profit margin is not accurate. Any ideas how to approach this? Is there a way to enter hours each month from our employees without entering a bill or an amount owed since they are paid a salary?
This message is showing up when I Try to connect my VB routine to Quick books, Exception: The Quick books company Data file is currently open in a mode other than the one specified by your application.My databases is already working multi-user mode
When I ask lists, like a bank register, to sort in ascending or descending it automatically takes me to the bottom transaction. If I ask for ascending it takes me to the bottom or the screen where January is. So to ascend it wants me to go from the bottom (January) to the top where it has December. Likewise, when I ask a list to be sorted in descending order it takes me to the bottom of the screen where it has December. So to go in descending order it wants me to start at the bottom. Does anyone else have a problem or is it just my QBO? Is there a setting that I need to switch? Come on Community. Help me out!
Emailed invoices seem to go out normally from my computer but not from the app.
I no longer have a create invoice plus sign on my dashboard any longer; How do I create invoices now?
Total invoice: $11,162.29Payment(s): $8,300.00Current balance: $2,862.29 We had a customer cancel a contract with us so we have refunded their initial deposit of $8,300.00 via check on 12/6. What is the best way to record this in QB to close out the invoice? Would I process a refund receipt (for the refund which is already cleared and in bank feed) and a credit memo (to zero out the rest of the balance showing)?
Can anyone answer the above?
How can i access the same file on two different quickbooks desktop computers in two different locations?
When we print invoices a black square box pops up on the document. No reason for it, it just shows up. Ideas?
When creating an estimate, if you've specified no product or service for a line item, it's PRODUCT/SERVICE column will default to Design:Services upon saving the document into your books. Is there anyway to get rid of the default Design/Services, that automatically pop-up in the Product/Service? Before QB changed this I could delete "Services" that showed up in Product/Service, hit save and then the space would remain blank. I prefer that section to remain blank. Suggestions? Thanks,
I could have sworn there was a place in the account and settings area to set the default G/L accounts for new products and services. I can't find it and would like to change my default expense account from "purchases" (the QBO standard) to another GL I have created. I cannot merge "purchases" with this GL. I have multiple users setting up new items and they never remember to change the G/L...help?
HiThe dates of my item receipts are changing to the current date when I enter a Bill for the received item. This problem has started recently.Can anyone advise on how this can be rectified. For instance:Items received on 27th November. If I attempt to enter the Bill for Item receipt on 9th Dec, the Bill date changes to 9th Dec. I need it to remain as 27th November.
On the "Bank Transactions" screen, what does the dollar amount in the bottom white space of each account card (below the bank balance and labeled as "In Quickbooks") actually mean?
Does anyone know how to get our QuickBooks Online Advanced company file moved to a faster Server? I need one where the Server is functioning at full speed without any slow downs during the hours of 8 a.m. to 6 p.m. Eastern Time, with a 99% Uptime. Its absolutely ridiculous that Intuit drives us mad with all the pop-ups in Desktop trying to move us to QuickBooks Online. When we make the move, the IT Gurus at Intuit don't know how to manage a Server bank with Millions of users. Resulting in the inability to work because the Server is so slow during business hours. DO BETTER INTUIT!
All my deductions were erased from my 2022 year. How can i recover this info?
Does anyone know where to get the Quick Books standalone?
We recently received an email from Intuit telling us to remove and re-add our Amazon Business app sync account to QBO as Amazon changed their TOS. We went ahead and did as such. Everything was working fine until I went to categorize and add some transactions that the app sync pulled from my Amazon account. All "For Review" transactions that have the option "Add" under the "Action" column work just fine. However, if the action says "Review" QBO requires me to "Confirm the account in QuickBooks you use to track American Express (...XXXX" I went ahead and confirmed the credit card, and then tried to add the transaction and QBO gives me this error: "We couldn't Add the transaction(s) due to missing ledger account. Try again later." The account in which I select is most certainly an active account, is 100% operational, and syncs with American Express. It seems like when I select the card in which I use to track my American Express the setting does
