Payments
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Why doesn't Clover accounting sync connect to Quickbooks online?
Hi!We have been dealing with this problem for a while now. We get a bill from a vendor, but a few items were backordered. So we initially receive the items on the first bill. Then later we receive a second bill with the remaining items. So we go in and try to "Enter Bill Against Received Items" and the original PO no longer shows up in the open list when trying to choose a bill from the "Enter Bill Against Received Items" list. Even though I could go into the Vendor Center, find the PO and click on it and it still only shows as partially received and it is not closed yet. Why can I not find the PO a second time to receive the remaining items???? This has happened so many times and I have spent HOURS on the phone with Quickbooks trying to get an answer and no solution. This seems like such a common procedure, I would think Quickbooks would be prepared for this. Are there any answers?
What is the proper way to issue a refund to a credit card through merchant services. We were able to refund easily when both transactions happened in the same day. No issues. I attempted to process a refund with a purchase, which left funds to be returned to the customer. I made it all the way to the sceen for the card information but said I couldn’t swipe (insert card) for it, so I manually entered his information and kept getting an error about the amount being processed. I did notice his card was a DEBIT card, so instead of causing more trouble on my end, I just gave him cash instead. Why are we finding this process a bit of an issue? Feel like it should be very streamline and it’s not.
Ive tried using the steps that the automated help says but I dont get the " connect" button. The deposits show in my register, but it doesnt credit the payments to my customers accounts.
We were solicited by a third party app developer. I'm trying to verify if anyone has ever used them or if they're recognized as an Intuit partner. They called Skyline Payments (Pay Invoice). URL to the company site below. Thank you in advance! https://skylinepayments.com/
i can print reports. I cannot print checks -- Payroll or bill pay
A customer has asked us to run his credit card for him - he pays via QuickBooks payments. Can we do this? TIA
Since switching over to QuickBooks Bill Payment on May 21, 2024, our vendors are not receiving bill payment stub emails like they were when using Melio for bill pay. How can we ensure emails are being sent when scheduling bill pay and review the template being used? This is for QuickBooks Online. Thanks!
Is there a way to have the merchant fee automatically added to a customer payment when they choose to use a credit card if I am using quickbooks to have them pay through.
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Hello community,am facing challenges since yesterday with recording payments in the system. I have been doing it very well for years but from yesterday, i don't know what happened. it gives an error as "Payment Error...Due to an error recording payment for xxxx, QuickBooks stopped processing payments. No bills were recorded "I need your you help how to go about thisThank you
I'm a small business, I've worked for 2+ years to make a major profit, hire a team, etc. I work in media consulting for nonprofits. I finally got a significant contract and invoiced my US-based client from Quickbooks. My client paid 50% of the total which, was more than I've ever received in this account. Quickbooks opened a fraud case, I uploaded everything--my passport, my contract with client, my bank statements--everything they asked for. Quickbooks closed the account and has not returned the funds to my client, nor refunded anything I had in the account in the first place. HOW IS THIS LEGAL??I HAVE A SMALL STAFF WITH FAMILIES WHO WERE COUNTING ON THIS MONEY AND ITS JUST GONE??? I am so upset, Im in tears. If I uphold my end to do good, ethical business, why cant this service? My reutation and project are now in jeopardy because as a small business, I cant afford a mistake like that. WHERE IS THE MONEY? WHY WOULD YOU NOT SEND IT BACK TO THE CLIENT, EVEN IF
Why are payments still being accepted in Quickbooks payments when you have ended support for this as of 5/31/24?
I am new to QB On-line. Cannot figure out how to enter charges for purchases made with credit card.
I have an estimate where our PM changed the customer name on accident, when we changed it back to the correct customer it showed as if the estimate had not been billed at all when in fact everything had been billed and paid for except retention. How can we correct this problem without deleting any invoices and messing up the already received payments?
I have a paid sales receipt that I need to refund. The refund is for the full amount of the original purchase, less a $10 processing fee. The payment originated through PayPal, if that matters. I have processed the refund manually through PayPal and need to record it in QBO. I have read different methods and the advice is not consistent with what I see in QBO. I tried New/Refund Receipt and get the following message If this payment is related to an existing invoice or sales receipt, select the invoice or sales receipt from All Sales and process your refund there. If I select the sales receipt, select it, edit it, look at it sideways there is no option anywhere to process or record a refund. How am I supposed to do this?
I paid down a credit card with cash rewards from the card. It’s showing on my “cash bank account” the negative balance. Did I enter it in wrong? Also, it’s not letting me add another pay down for a different date from a different bank account. ( I have the option to add bank but it won’t save)
I have child support garnishments set up in Payroll for 1 person. I also have their bank account set up with Quickbooks Online. The company and bank has been approved to make the child supports payments in DHS-SAW. How or can I have QuickBooks make the payments for me right from the bank account I am using for the business? I don't print checks from the QB's account. But I do have QuickBooks set up to pay expenses/bills for me. I want to do the same thing for Child support payments, can I do that?
With the exceedingly stupid and unnecessary Invoicing format design, we are unable to process new invoices for dozens of clients. We cannot duplicate a previous invoice, amend and send. We get "An Application Error has occurred" message every time. Some clients we cannot create even a new invoice. It will not save. We cannot duplicate an older invoice and save. It comes back "error". We cannot send to our clients. I have spent over 12 hours on the phone with over a dozen QB reps, with no solution. Changes in format make the invoices less adaptable, less readable, require more clicks to do a previously single-click process...maddening. Aren't software changes meant to A) Speed data processiing B) SImplify your bookeeping C) Remove glitches? This has done the exact opposite with all three. HAS ANYONE BEEN ABLE TO NAVIGATE THROUGH THIS MASSIVE NEW GLITCH FEST AND MAKE THE INVOICING WORK? HELP!!
Hi All, I have a business which creates several hundred invoices each month. It is fairly common for customers to email us and ask for another copy of their invoice. It used to be that all users could go in and print an invoice from a closed period. Recently QBO changed settings or something. Now, to be able to print an invoice, or even share a payment link, QBO prompts for the close password. This does not seem correct. Printing an invoice should not edit the transaction. Printing the invoice should not require the period end close password. What setting do I need to change to fix this?
I have two invoices for one vendor, each in the amount of $250.00.I was paid with $100.00 and $400.00. How do I credit those invoices with those payments?
The old invoice format had spaces for shipping information (date, tracking, etc) however on the new invoice format, I can't figure out how to add that information back to the invoice which is important for our customers to see. I've figured out a temporary workaround by adding this information to custom box saying shipment which doesn't look as professional as before. Has anyone figured out how to get that information back on the invoices?
I just switched over to Quickbooks I was using paypal for my payment processing we generally are processing 35-50 k per month, and I was tired of the constant paypal locking down the account for a day or so but none the less, it gets frustrating. So I heard good things about Quickbooks, so I decided since quickbooks has the accounting system behind it, that we should give it a shot. Just so I could test out the workflow the first transaction i did was processed on my card. I input that it was mine and everything else, and they stopped the payment of 5 whole dollars and have been harassing me with request after request after request for more information, first it was " we need the invoice for this transaction" i told them "Its my card I can make an invoice but i'd be happy to send you a copy of the bank account statement or the card itself" that wasn't enough, then (mind you this entire time they have not allowed funding to happen at all) so were on day four, and everyday there is a new
