Payments
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HIDear All respected Members ,We are facing some serious issue regarding customers followup and payment balances Increasing day by day but Quickbook didnt respond or intimate about huge increment. is there any way by QB to Stop A/c due to A/c limit or due to low payment .how can we handle this situation in Quickbooks\BR RAZEE
My case review started 9/22 and still is in pending statusI would like You to solve this for me as soon as you can, You are holding my starting sales money for about a week already without any replies ThanksMy email is [email address removed]
How long did it take to get approved and how long did it take before you were able to create an invoice and get payments?
I have recurring billing that occurs every day in QB desktop pro plus 2022. Each day when I open the company file, the invoices that are generated automatically are downloaded and applied to the customer account allowing me to match the payments thru the "record merchant service deposit" function. Lately, when I open the QB file, the invoices do not download, and I must manually recreate them in order to match the payments and record the income. With over 500 monthly transactions, this is a time-consuming task. Why don't the invoices download and is there a way to manually download them?
I'm a new small business owner and QuickBooks user and I'm having issues with invoicing for mileage. I've recorded the mileage, checked the box as "billable" and assigned it to a customer/job. When I review the "Mileage by Vehicle Detail" report, the mileage rate (currently $0.625) and total expense shows up correctly. However, when I got to add it to an invoice under the "Time/Costs" window, the mileage rate shows up as $0.00 - thus leaving me with $0 of billable expenses. I've searched online relentlessly for a solution but can't figure it out! I'm currently using QuickBooks Mac Plus 2023. Any help would be greatly appreciated!
Our company has been receiving emails every time a customer makes a payment online, which is great. Unfortunately, on September 12, 2022, the emails' subject lines have changed; they used to say "Payment Received: INVOICE # (BUSINESS NAME)" which made it easy to see that a particular company or customer had paid. Their name was right in the subject line, so I could say "Ah, good - Whole Foods made a payment, so now I can put their job into production." As of September 12, however, the email subject now says "Payment Received: INVOICE # (email address of whoever made the payment)". Visually, this is much less effective in communicating to me what has been paid. I now have a screen full of email addresses - many of which offer no context to the business, like [email address removed], or [email address removed] - which make it hard to determine the company making the payment. This is not the first time Intuit has changed the formatting of these payment emails, and as far as I ca
Hi. If I create a second AP account, how does QB Desktop deal with that in the Bill entry and Bill payment interfaces? Currently (while we have only one AP account) there is nothing like a drop-down list to select the AP account in either place. But if we add a second AP account, are we then going to get that option? We have two fundamentally different workflows in AP, and it would help to have them separated--both in the processing and in financial reporting. Thanks.
Can anyone confirm that it's not possible to set up a payment term that will AUTOMATICALLY apply a discount if the customer pays in a certain number of days, as you can in QB Desktop? I know that you can go in and edit the invoice when you receive the payment, but I'd much rather not have to keep track of dates and have it automatically create and apply the discount based on the dates of the invoice and payment.
Hello Community. This question is about Contractor payments made through QBO Payroll/Contractor. A contractor payment seems to be limited to 4 payment items. We're needing more (for various reimbursements, etc.). If, after a contractor payment is completed and then I open the payment and edit it by adding line items and distributing the payment differently, what will be the effect? Will this mess up their 1099s in any way? Thanks in advance!
Customer is buying a truck and traded in their truck as full payment. We are taking that trade in and are going to resell it so I need it in inventory. I cannot make our customer also our vendor to apply any credit. So how do I properly log this?
I paid a bill with credits from vendor. Unfortunately, the bill had to be paid via check. I went to check register and deleted the transaction instead of deleting the payment. Now, the bill still shows as a ‘paid’ bill and I can’t find the credit. Is there a way to resolve this issue?
If so, are we trapped into using only those methods that are allowed within Quickbooks. Example: using Zelle is not an accepted method. Which I find will not allow even sending out an invoice via email without an accepted payment method. Is this not considered entrapment.
A new customer was created and invoiced. The customer made a partial payment which was recorded against the invoice and subsequently deposited into a checking account. The balance sheet shows a negative balance in an inactive savings account for the remaining amount due on the invoice. Why is it doing this and how do I fix it?
It would be very helpful to be able to see the invoice number on the Payments and Credits screens, especially when a customer pays a portion of an invoice in a group payment when, over time, a customer might make multiple payments on an invoice. I have searched on the "Customize Columns" option, but I don't see Invoice Number as an option. Am I missing something? Does anyone know how to include Invoice Number on the Payments screens?
today. today. today. I need a refund. I almost forgot it was the end of the month again. ..other I don't want to post. . It's boring. Here, this confirmation waited two days to call, which is all sorts of shirk. . I've been in touch and you're all starting to get acquainted. . .
Good morning. I have looked for the answer to this but am only finding it for QB online, not desktop. I am trying to apply a payment we received an invoice for to an outstanding vendor balance to pay it down. When I entered it, it increased the balance owed by us to the vendor instead of decreasing it. What am I doing wrong? Help! Thank you for any help you can give me on this!
Received payment posted it to the wrong Customer. I tried to do a JE but got an errorsaying you can't have two AR/ AP on the same entry. I was :Debiting the AR for Customer 1 (wrong customer)Crediting the AR for Customer 2 (Correct customer)Is there another way to correct this error?I am using Quickbooks Desktop ProThe error occurred in April.Thanks in advance for your help.
Hello, I keep getting charges in my checking at least once a month ranging from $40 to $80. I've tried multiple times to check for accounts but I don't have any and I've never used Quickbooks outside of maybe TurboTax one season many years ago. I've tried reaching out and nothing is ever found so I am not sure how to progress. I'd prefer not to have to file claims with my bank just for the off chance I may in the future need to use QuickBooks...is there someone I can contact to look into this..before I just assume it's a fruad/scam charge. Charge always says 18004intuit - QuickBooks Online
I invoice customers weekly. The amount of the invoice always changes. Some of my customers would like to have their account set up so I can just go in and charge them so they don't have to do it weekly. I would prefer to link their bank account not credit card if possible. Is there a way to do this?
Hello. Customer payments have been applied to the wrong invoices. The payments have been reconciled. Am I able to de-select the invoice paid and apply the payment to the correct invoice without having reconcile the payment again? Thanks!
A good, long-standing customer paid a $2,000 Invoice in full by credit card, and I recorded the payment. A few days later, they said they had meant to only pay $500 now and $1,500 later and asked to have $1,500 refunded, so I processed the refund.To record this, I went back to the Invoice and clicked on Refund/Credit, which created a Credit Memo. I changed the amount on the Credit Memo from $2,000 to $1,500, selected “Use credit to give refund”, completed the credit card refund screen, and saved it.The Credit Memo shows that $1,500 has been refunded.Neither the Invoice nor the Credit Memo show up in Receive Payments.I thought the balance due on the Invoice would be $1,500 but it is showing that it is paid in full.My questions are:1. What should I have done differently? I don’t see where it shows that the customer still owes us $1,500.2. When they do pay the $1,500, how do I record and apply the payment?3. What kind of documentation do I send the customer for their records?Any specific
Had an employee take payment with card reader because the customer didnt want to give card info when they booked. It was the first time we had used the card reader and it shows on employees side that payment went through but we hadnt seen it pop up in QB. We got this email about finishing setting up so we can get paid. So I did that but still nothing. I am wondering if its too soon or if something happened??
