Payments
Recently active
I would like to charge customers card
My husband recently started his own business. Prior to getting Quickbooks he had a few invoices that clients had paid in full already. When we got into our new Quickbooks we entered the invoices and they show in a open status. The money was already deposited in the business account. Now that we are up and going in Quickbooks how do we connect that bank deposit that was downloaded in our transactions from the bank that was for several invoices in one deposit to the open invoices in Quickbooks? We know to use the bank deposit function in Quickbooks moving forward.
WE CHARGED CREDIT CARDS ON INTUIT MERCHANT SERVICES. THEN WENT ON AND POSTED THE PAYMENT ON THE ACTUAL QUICKBOOKS SYSTEM. HOW DO WE FIX THE EXTRA POSTED CHARGES? THE SYSTEM CREATED A NEW CUSTOMER WITH THE DUPLICATE CHARGE. WE NEED TO DELETE ONE OF THE POST NOT THE ACTUAL CHARGE.
Hi - I am new to QBO and accounting.I'm having a hard time understanding why and how to stop QB Payments from automatically creating a sales receipt when my customers pay by using the 'payment link' prior to the start of work. I usually request deposits from my customers prior to the creation of an invoice. When they pay by any method aside from QB Payments, I 'receive payment' and add the funds to A/R for a negative balance until I do the work and invoice the customer. The amount is then applied as a deposit to that invoice.However when I send a 'payment link' to my customer for the deposit using QB Payments. Once received QBO automatically creates an invoice and and sales receipt for the deposit amount.How do I prevent this from happening? Or is there a better way for me to be taking and recording deposits from my customers? Thanks in advanceSteve
My merchant services ACH Customer payments is defaulting to the customer called ACH Customer, instead of allowing me to put in the actual customer name while matching the deposit/payment.The Merchant Services account, shows the customer name correctly. It's just in the Merchant Services "Record Merchant Services Deposits" where this is happening. As a result, this is creating a new customer called ACH Customer and dumping the deposit there. What am I missing?
Am I able to make multiple credit card deposits on Quickbooks Premier Accountant? I know I can make multiple bank deposits through Batch Enter Transactions, but I don't have the same option for credit cards. Is there another way?
Hello all, I hope I can explain this correctly. Desktop pro 2020 user. I have a bounced check to process and would normally do it with the record bounce check button on the Customer payment page. That is now greyed out. For some reason all of my cash/check payments are now being recorded as credit card. Even though you click on the check button when recording the payment. which I believe is why the "record bounced check button' is greyed out. Just need help getting to the setup portion to get the recording part reset up I guess? Any HELP would be greatly appreciated
Can you remove an address on a receipt. I work out of my home and do not want my address out there. I'm using go payments.
Hi, Is there a way to electronically pay a vendor and have funds deposited directly into their bank account? They keep losing the checks we send and I think if I can just send electronically to their checking account it would be easier for everyone. And if there is a function for this in QBOL, is there a fee? Thanks in advance for your help! Ken
Is there a way to send multiple past due invoices to the same client AND include a payment link on QB Desktop? I am trying to determine if I need to send 6 past due invoice emails just to get the payment link to populate, or if I can send all of the PDFs together and a single payment link will populate for everything that is past due. Thanks!
Hello. I am still in need of help with this problem. I paid it in real life twice and my credit card statement shows it. I paid the credit card membership fee twice ($55x2) so my payment credit was $110.00 I only have one other expense of $28.97 that is why it shows a credit balance of $26.03. I do not know how to go about reconciling the credit card statement with this credit balance. Every time I reconcile a credit card or bank statement, I've been taught to always end up with "0". Can anyone help?
Stripe triggered a reverse payout to our bank account immediately after we issued a $200 refund for an online order. The original order occurred in a prior period, and those funds were already deposited. I now need to record the $200 withdraw from the bank account in the new period. The solutions for this situation in Google are for QBO not QBD. Thanks.
after I make a general journal entry for adjusting the customer received payment, the customer always has the credit amount that can be applied. it seems to be never run out. Why? Is it a QuickBooks bug? Anyone can help me? Thanks
Hello,We are a non-profit that uses pledge invoices in QBO to collect tuition payments from students attending our program in the summer. I am wondering if it is possible to add an optional 'donation' field to the invoices that would be fill-able to any amount and added to the invoice total. We already use the product/service 'donation' in our bookkeeping so I am just curious if it's possible to add this option for our customers to donate at the same time as paying their tuition. Thank you!
Hello Can someone please tell me if QBO calculates sales tax from the Billing Address, Shipping To or the Shipping From address? I am from Texas. Thanks!David
Good afternoon! We did not receive a previous month's bill until today, so it was automatically past due. I made an online payment for it plus the current month because it was faster than mailing a check. How do I apply that payment to the invoices that are in QB? Thank you for any help you can give me on this.
Original commenter did not share additional details
We have financing mechanism in place for clients. We occasionally receive advances from the Lender prior to closing the job. How should we record the advance payment so that is does not close out the invoice, as the revenue should not be recognized at this point? I am thinking of creating "bank account" for "Advances" to recored th
A customer is trying to pay his invoice but American Express is not set up as an accepted form of payment. How do I correct that?
I have an invoice that is listed in one of my reports. When I select the invoice, and hit Ctrl-H, it shows that I applied a payment to that invoice. The payment however is dated prior to the invoice date, and the payment amount appears nowhere in my check register. Help please on where I should look for the mistake, or should I just delete the original invoice and start all over? I started to do that but I got a warning about payments already being applied, etc., and am afraid of making things worse.Thank you!
More nightmare Intuit support, seems "as usual" whenever you try to do anything with the merchant-service type divisions. HOW CAN I JUST CHANGE THE PHONE NUMBER ON OUR PAYMENTS ACCOUNT!? I HAVE FULL ACCESS TO LOG IN AND AUTHENTICATE AND GET EMAILS AT THE LISTED EMAIL ADDRESS!?!? BIZARRELY Payments keeps different company information than the rest of the Intuit master account - has an INVALID phone number listed. This is a number I haven't had access to for a year at least. Some other person has that phone number. However there is no way to change the number - EVEN if I have full access to the listed email and have all the other data and can fully successfully log into the master Intuit account its linked to. I call today and the first phone call is "uh OK. not great but fine". I'm told - like its some 1997 process - that I need to PRINT an email, fill out the new phone numbers in handwriting, then scan that document, and also sca
How do I have my invoice number automatically entered int he Reference no. field?
im just curiouse! i sent a payment link out ti one of my clients, my question is where does this money go to because it didnt go to my personal bank ocount and it says its on here on quickbooks but i cant use it . do i need a card with quickbooks then ?
