QuickBooks Q&A
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Help! Many of my expenses are showing in duplicate in the expense report. Some have been entered twice inadvertently as I did not realize you shouldn't add them from the bank feed as well as enter the receipts captured via mobile device. However, many of the expenses are "matched" and they are still showing twice in the expense report resulting in an incorrect P&L report. Why are "matched" items showing twice? Any way to correct the duplicates, other than deleting each one individually?
We had to pay a sales tax bill last year with a credit card because our bank account was compromised. So the payment was NOT entered using "Pay Sales Tax" since credit card accounts are not available in that window (I'm using QB Desktop). Now I need to apply that payment to the Sales Tax Payable account without creating a new transaction, since it was reconciled months ago. How do I do that?
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Using QB Online and QB supplied Deposit Tickets I can't get them to align properly. In fact, the alignment tool seems to have the opposite effect that it is supposed to and even taking that into account they won't align.
I am having issues getting my hours from quickbooks time to QBO for billing my hours. Once I've filled out my hours, i approve mine and employee hours but time stops me and wants me to fill out my hourly amount - Obviously, i dont get paid hourly..... If i make nothing on a job, i simply dont get paid..... so how do i set this up correctly so that quickbooks online isnt creating a huge mess with my worker comp, state and federal with holdings. I tried asking a few years ago when i had a rep from Time online with some other problems i was having.... but either i neglected to remember to ask or it got glossed over so quickly i thought it would be easy to figure out... its not. Id rather not lose the 4 hours of trying to make a phone call, google or ai just leads me back to that same dilemma and doesnt address the issue of me becomming an employee and be garnished for with holdings etc. What am i missing?Glenn
Now I get a Lock icon and this message. You need access to use QuickBooks Time Contact your admin and have them turn on team member access for you.
Quickbooks online is not sending invoices through outlook. It uses a cloud-based email account. How to connect outlook to QuickBooks online for all incoming and outgoing messages?
I try to save an invoice after spending a long time creating it and frequently get "An application error has occurred while processing your request" and have to start all over again. Very frusturating. New QBO user and not happy already. Why does this happen?
I recently migrated from QBSE to QB online and only 2024 data came over into QB online. I want to just start 2025 fresh, however it looks like my 2024 expenses are all sitting in my Cash chart of accounts. How should I reconcile this, so it does not impact my 2025 balance sheet and profit and loss report? Any insight is appreciated. Thank you
My business check
I'm a subscriber to QB on line payroll which understand includes paying and filing necessary payroll tax returns. I got a payroll notice from Oregon dated March 10 2025, complaining that\ a number of required Oregon payroll reports had not been filed for 3 different quarters. I uploaded it promptly and received the automatic acknowledgement with a promise that a human\ would review things and report back. it's now been 4 weeks and I've heard nothing. In the past I've at least gotten a human acknowledgement that someone was looking at the issue. To date I've been unable to determine if anyone looks at these things. What's wrong.? [PII Removed]
The QB app crashes most of the time and it will not open. Other times it will stay on the INTUIT page and just stays there. Is there a bug in the app?
So I just added another bank account to do the profit and loss for it; but when I go run report I have no way to select the other account I linked only the main one connected? how can I do it
I've been donating to 8 Billion Trees for a few years now but Quickbooks doesn't have an option to categorize donations. What would be the next step?
Can i enter multiple payment methods (partial cash and credit) under one "Sales Receipt"?
While trying to enable a bank account I desperately need for my books, I keep getting the error "something didnt work try again if that doesnt work wait and try again later" really not a useful error message as there is no code to look up
I purchase multiple supplies to build the items I sell. Can I track those supplies as inventory even though by themselves they are not a product.
In QuickBooks desktop I would click on an item that has cleared, but that doesn't work here.
I'm helping a client set up QBO payments (as I have for other clients). But for this client under Settings: Invoice Payments, there is no option to select "Your customer pays the fee". This is an option (and is utilized) by other clients I have. Why would it not be for this client?
