QuickBooks Q&A
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We are still using a perpetual licence version of Quickbooks Pro 2016. This is pre-online, and is perfectly adequate for our book-keeping and reporting needs. I've just launched it and received a warning that at the end of the month it will stop working, and I need to move to the online version or find another solution. The core question is: is this actually true? Can Intuit actually disable our bought-and-paid-for legacy version of QB which utilises no online services, in an attempt to strong-arm us to a subscription model that we neither want or need? If it is true, I have some choice words for Intuit, none of them polite. And I can categorically assure you that we will not be subscribing to the online service as it is chronically over-priced and under-performing for our requirements, and I have no faith in the migration process.
Am not getting a code
We have received a payment in from a council, their remittance advise shows they are taking a credit note £-56.26 from one account lets call them (alpha) and paying another customers invoice £300.00(beta). the payment in is £243.74 and I cant find how to match this payment with the credit note and invoice. any advise?
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I would like my customers to be categorised into three departments so that this doesn't interfere with the chart of accounts
Product codes are not being recognised for the purposes of creating invoices - established customers and established products.
Is QBO having a melt down?I can't enter invoices/Orders/Products the lot !!
I don't quite understand the logic behind the unrealised FX gain/loss not being included on the TB - the closing AP/AR balances should be remeasured at the closing rate so by not including this adjustment the balances are presented incorrectly?Also not following why the gain/loss is reversed out the following month - our 2022 gain/loss should go to retained earnings like all other P&L accounts as part of year end, so the Jan-23 position should start at 0?Would appreciate any further information on this
We have been using the Search facility quite happily for nearly a year, but today it is not showing anything. Occasionally something appears, but then immediately disappears.
So i have moved to the 24/25 payroll tax year and have preliminary run my April payroll. Im only a small company with me as director and employee. The system has calculated £500+ as the PAYE calculation on £1047.50... any advice? I have been on to support, they said it was correct but how can it be? the HMRC tax calculator and all previous months tax has been 0 thanks
Human telephone number
I am unable to load invoice records for add / edit. I get an error "We couldn't find any info that matches your criteria..." However when I use the same criteria to simply "Run a Report", selecting Invoices - I get the data I expect.Thanks
When i enter data on quick books, an invoice or a journal, the programme stops working and i need to restore the page to start again, how do i solve this?
For several months now I have had an issue when trying to drill down into the G/L detail of a financial report. When I click on a total (for example, total expense for a given G/L account for a given month in a P&L by month report), it will open the relevant screen where you would normally see a list of transactions, but the screen will start flickering wildly and looks like I'm trying to scroll up/down, even though I'm not touching the mouse or keyboard. I can also see that it is also including activity I did not even request. For example, if I'm only trying to look at March activity and click on a March expense total, I can see activity for the full year displaying. But really the whole thing is frozen as I cannot select any of the transactions to review it/drill down further, or stop the apparent scrolling/flickering by clicking out of the screen or refreshing the screen. The only thing that seems to stop it is hitting the 'back' button, but instead of go
