QuickBooks Q&A

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Hi everyone, I am using Sole Trader, have just moved from Self Employed version, I am trying to customize my invoices/quotes etc but whenever I click on customise I get this - https://qbo.intuit.com/app/appfabric-defaults/not-found - Not found I want to put my company logo on the forms, I have added the logo in the account settings - but it is not appearing on the logo and I cannot see where else to add/modify the logo on the form. Help pls... Mr Brooks

Every three months or so I ave to reconnect to my business Bank account. But I appear to now be unable to do it. I am with Santander.

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How do change settings to UK tax years?

How do I link manual milage inputs to my P&L?

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Having switched to 25/26 for payroll and processed April I started to worry that I hadn't closed off 24/25 correctly so deleted the April payrun and switched back.  All was OK.  However when I went back into 25/26 several employees had pension worker categories stuck on "not assessed" and I am unable to change it - just get a red circle when I try and use the drop down menu.  So am completely stuck and unable to run a correct April.  I contacted support a week ago to raise this problem, was told it was a known issue others were experiencing the same issue and that I was added to the list of impacted users.  Nothing happened so I contacted support again a couple of days ago, still no resolution despite being told it's being worked on.  This is hugely stressful, time consuming and frustrating.  Does anyone have any magic solutions please?  

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Customer statements. How can you back date a customer statement.A customer is being audited and wants a statement going back 3 months but I am struggling to produce this as includes all receipts since this date

Good day all, When dealing with Foreign Supplier Bills,  we enter them using the prevailing exchange rates on day of import. Each Foreign Supplier has their own account setup in the Currency of the Supplier (GBP). We then pay Foreign Suppliers about 30 - 60 days later using either of the two methods shown below. (I have shown currencies below as USD and GBP, as the currencies we use in our region are not very common.) 1) Paying Foreign Supplier from Local Bank Account held in Home Currency (USD).  - The foreign supplier is paid from our Local Bank Account held in Home Currency (USD). The bank converts this to Foreign Currency (GBP).- USD amount actually deducted by the bank divided by the GBP Invoice amount gives us the actual Exchange Rate used, and this is entered in the 'Exchange Rate' field in the 'Pay Bills' Window leading to either Exchange Gains / Losses. I should believe the process we are using above is straightforward and correct when paying using our

Can anyone help me please.  I am getting this error Import ErrorsThe following errors occurred while attempting to import the employee dataSequence contains no matching element I am importing from Sage one payroll to QB Any help i would really grateful   

The UK Government (ie HMRC) is stopping manual entry of online Corporation Tax returns on 31/3/2026, instead submission has to be via commercially available accounting software packages. Freeagent & sage are on their site as approved. But QB Online isn't. Are QB fixing this or do I need to panic?

Just a quick question please .how do people manage Esty sales ? hers an example of what's happening Etsy Syncs with quick book  Sale 1  - £30  - Sold on 10th  / Syncs on 10th in sales "all sales section " & "Overview" section Sale 2  - £30  - Sold on 10th  / Syncs on 10th in sales "all sales section " & "Overview" section Sale 3  - £30  - Sold on 10th  / Syncs on 10th in sales "all sales section " & "Overview" section  now because you sell on etsy - you cannot get the deposit of these funds until the next day when the funds come the next day or 2 days, or whenever you select, these come through as deposited funds into your account " this then goes on top of your "sales figures" - even though its already been added when the sales first got synced with etsy .whats peoples work around please ? 

Looking at QB to use on UK Make Tax Digital but looking at the cheap products there is no facility to enter bills where I purchase for resell.

Hi, can anyone help me add payroll (core) to my Apple subscription on QuickBooks? I’m unable to add it via the web portal or the subscription page on Apple

What amount do you post the bill on QB with a VAT reverse charge. We have activated the reverse charge on QB so assuming we post the amount without VAT and select the reverse charge code while making payment? Is this correct? It's the first time we are doing this - any help will much appreciated.

I was using standard payroll until November. In December we were swapped over to Core payroll. (Grrrr)Core payroll doesn't work properly so I have cancelled the subscription. I was told we would have read only access to the last tax year which is fine. However, all I have is the payroll up to November. There is no record of the last 4 months. Horrific.I am not happy. But at least I can see the employee notes again.  

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