QuickBooks Q&A
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I would like to know what this means While you can have unlimited sub-customers, parent accounts can only have sub-customers up to four levels deep. Many thanks
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Why have I had an ema telling me I'm in the last 10 days of my trial period when I've actually been using QuickBooks for years?
Hi, I've been using Quikbooks for over 2 years now, mostly on my Android tablet. It's made life a lot easier, but lately I've noticed that it doesn't seem to be logging in my income from the small business I use it for, even though my business bank account is linked to it? Has anyone else had this issue? What's the best way to fix it? Simon
Still not received our recommend a friend vouchers. When do we get them
I have checked spam but as that deletes after some time it may have been sent and deleted without my knowledge. Signed up in May and allowed to 120 days
Hello, I'm hoping someone can help please. I use shopify to sell my products which mixes sales and refund sin combined payouts. On 1st August I received a payout from Shopify that included orders #1,2,3,4,5. I created invoices in QB and matched these invoices to the payment. On the 8th of August, the person who placed order #3 asked for a refund, which came out of the 2nd shopify payment on August the 12th. This payment included orders #6,7,8 and refund of order #3. I am struggling to know how to reflect this in QB. How do I keep the invoice for order #3 matched to payout no.1 and yet create a refund and credit note that can be matched to payout number 2. If someone could please advise I would be grateful. Many thanks, Laura
As a Zero rated business I only get VAT refunds from my monthly VAT returns. I was late posting my February VAT return (posted in March). I received a refund as expected but it included a 19p interest payment. How do I record this interest payment so the period clears on the VAT page of Quickbooks online?
I'm in the process of moving a client from Xero to QBO and was planning to use dataswitcher. Having read some details I'm confused as to whether the Xero accounts will remain for me to check/compare as it suggests that Xero accounts are removed not copied. This may be termonology but QBO support were unable to confirm suggesting I ask Xero.
I have to re login to Quickbooks?
Is it just me or are other users of the desktop version, that have been "forced" to migrate to the online version, finding that it is like going from a fully spec'd BMW 7 Series to a base Ford Fiesta in lots of aspects, there seems to be so much missing from the online version that the desktop version did brilliantly. Case in point,The Delivery note that the QB online has, is not customizable and doesn't even have the basic requirements of a signature panel for the person receiving goods to Sign, Print Name & Date. It also doesn't even bring the customer purchase order number over from the invoice (which by the way you have add to the invoice as 1 of your 3 miserly custom fields to your invoice). But hey we get the permanent addition of a tracking number box...... fandabidosi! However my business actually delivers to major construction sites across the south east. Part of our contract with each customer is that we MUST provide signed P
I'm a newcomer to QB self employed and I cannot find a way to delete a transaction. The reason I need to do this is that uploading a CSV file of older transactions has resulted in some duplicates, thanks to the Bank's CSV file containing different wording in the descriptions.For the moment I have marked duplicates as 'excluded'.
I am on the flat rate scheme and having continual issues with Quickbooks calculating my VAT due on the net amount whereas it should be the gross amount. I have had emails saying that this has been fixed but it has not. I spent a frustrating session of over an hour on the chat with an agent who rather rudely insisted that I did not understand the flat rate scheme. Any ideas?
I have managed to import some older transactions in to QuickBooks Self Employed but these are now showing as 'Cash' and not with the name of the TSB account. Can this be edited? This seems like a bug in QBSE.
Is anyone else having the problem whereby the UTR number is input on the suppliers ledger (going via the edit button to input) but it is not showing up when you view the supplier ledger from the main page of theirs?
HiOur profit and loss report has got messy, as we have grown we have added more categories and GL codes. We would like to be able to show the income in an order that suits us, I cannot seem to find how to change the layout.Any help would be gratefully received on how we go about editing the layout
Hello. I joined QuickBooks through apple on a promotional offer of 99p monthly from June to December 2023. Thereafter the cost will be £14.99. This subscription is still valid and running. But I keep receiving emails from QuickBooks stating that my subscription will be ending on 20 September, please renew it to avoid losing your data?
Could anyone suggest the correct way to ask a customer for money on account? I don't want to invoice it straightaway and when we do invoice the costumer, obviously I would need to show their credits being allocated against the invoice Thank you 🙂
HiLooking for some help with QB online, it's for a non-profit organisation in the UK We are able to claim our VAT back at any time within 5 years, Also, we don’t charge vat ( yep that’s correct for our type of charity) I’m having the accounts independently examined, the guy says I need to get the NET INCOME/(EXPENDITURE) to match the NET OTHER INCOMETotal Other Income £13,247.32NET OTHER INCOME £13,247.32NET INCOME/(EXPENDITURE) £14,351.05 The reason it's out is because we need to claim back VAT then they would match How can I make this amendment, the Bank & Quickbooks do match. Thanks
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