QuickBooks Q&A
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I would really like some help from a real person that i can talk to
Hi. I am selling my business, the staff will be leaving working for us but working on in there roles (so not redundant) for the new owner. When you go to entre leaving date you have to give a reason - none of the four options are correct for my employees? can you added another reason for leaving anyhow? (i.e. transferred)
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He is an ex-employee and left in August last year
We are about to order goods from an EU country and get them shipped directly to a customer in another EU country. My understanding is that as the supply is outside of the UK, we would need to set up a VAT registration in the country of supply. Any thoughts as to how best to manage this in QBO would be appreciated. I cannot see anyway to add a second VAT agency. Therefore I wondered about adding the purchase and sale transaction as no VAT (out of scope) which would serve to exclude them from the UK VAT return. But is there a way to create other VAT codes that would be excluded so I could capture the transaction for inclusion in the EU VAT return.Or is there a better way to manage?
In QuickBooks Standard Payroll I changed my tax code and now I can't run January payroll for myself. I keep getting the message 'Add Tony's info to pay them'. I click on 'Complete set up' , check everything and save, but still do not get enabled for the payroll. I have been on the payroll years but, if it's relevant, recently noticed (since the last payroll) my date of birth was incorrect so I corrected it. I have also just changed my NI letter to C having just reached state pension age. Oh, and I have done the usual cache clearing. Any suggestions as to what's happening are welcome! Tony
Dear community, please advise how corporate finance data is protected by QuickBooks? How the data safety is guaranteed?
Can't search or do anything. Logged out & back in - still the same. Internet access via other channels is fine.
Set up and linked account and balance is showing £0 and no log of any transactions either? Disconnected and reconnected/authorised and still nothing? No idea what’s going on?
As a Primary Admin of a sandbox company, going into the Apps screen of QuickBooks, the Apps screen is blank. No listed apps, no tools for adding - nothing.
I posted on here the other day but was told to contact online help. I can't see how to do that the only option I get is ask the community
Hello! Total newbie here. I’ve recently linked my bank account and I’m currently going through and categorising various transactions. I shop at Tesco each week and also purchase fuel there as well. How do I make sure that if I add one transaction because I know it relates to a fuel purchase for business expenses, that is doesn’t grab every other transaction that appears with the payee name being “Tesco Stores”. Many thanks in advance
My Quickbooks account isn't showing banking transactions for May or June, but it is for July. I've updated the feed several times. How do I fix this?
Hi I’m having problems changing my form styles because the changes will not save. I continuously get a loading image when trying on a browser.I’ve tried standard and incognito windows with cleared cache. On the app I have a similar issue. When I click “apply” the button goes from black to greyed out and the page does not save. Can anybody please suggest a fix? TIA
Hi, i cannot get through to intuit as they seem happy to have the community offer support ! Why is it that when a customer pays an invoice and i match the transaction it is logged on reports as a cost of sales expense as opposed to a sales or billable income. ive attached am image to hopefully explain. it must be something that im doing so any guidance is really appreciated.
how to make an invoice with cis tax deductions
This feature was so useful. Not more than two weeks ago I was using date, location and distance buttons on top of the columns on the miles tab. To my amazement I logged in today to finish categorising my 21/22 mileage records and for some really strange reason the ability to sort trips by date, location or distance had disappeared and the old sorting buttons had turned into plain black text. Cl. Thankfully QB kept the sorting buttons working on the transactions tab. So why on earth would QB remove such a useful feature on the Miles tab? I'm so angry about the fact I've spend about 4hrs on the help assistant chatting to Daryl, Mary Joy and Danica about the issue. Daryl and Danica raised the issue with Tier 2 engineers and I even did a screen sharing session and screen record of the problem. Tier 2 engineer apparently don't have any recollection of this sorting feature on mileage forms. But I am not an idiot. I've been a subscriber to QB self employed for several years now and I know for
I can't connect to my Santander business bank account. I go through all screens and get to the "connecting" icon with the moving arrows then I get an error message saying :something is wrong, try again n a few hours". I have always been able to connect in the past. It is worrying that the Santander site says it does not support quickbooks. This is a screen shot of the error.
Hi AllWe invoice a customer in USD. When the customer pays in USD it is automatically converted into GBP by the bank which can lead to FX gains or losses. Question is how should we account for these gains and losses when matching to the bank receipt. One suggestion was to raise a CR coded to FX gains/losses but how do you raise a negative (FX gain) credit note? Is this a sensible approach?We do have multicurrency however payments are made to the base currency GBP account. Many thanks
Hi, I am trying to manually add a personal Transaction (since QB cant go back that far on my bank account, and also the Import option for my older Co-op statements is not working - it throws an error).However, the Business/Personal category can't be changed and is stuck on Business.How can I fix this?Thanks for any help.
Hi, I had to reinstall QuickBooks Desktop Pro 2021 on a Windows 10 PC and after I click the Begin Activation dialog I get the following screen (attached). Anyone any ideas on how to fix it or bypass it? If you have a procedure please reply here and can you email it also to my support team at [email address removed] Any help much appreciated, Regards, Patricia
In November my connection to my Yorkshire Buisness Account stopped working, every time I go to reconnect it takes me to my banking app to confirm and says everything has been successful but then takes me back to the reconnect screen.... Log back in and it hasn't reconnected. Any ideas as this is VERY frustrating...