QuickBooks Q&A
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Moving from Ltd Company to sole trader
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When I ran the payroll in Core Payroll, it didn't create the journal to credit the Employer's NI for employment allowance. What is the correct process now please? Do we create this journal manually ourselves now? Or will it be created by Core Payroll at some other point?
Hi, I am trying to submit my vat return but the reclaim figure in box 5 is much less that the figure to be reclaimed in box 4 and i can't see why. Please help ThanksMick
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In pro tax, how do I get Box 330 (tax Year) to match Box 30, the tax year on the return is correct but Box 30 is showing the previous tax year?
get an error saying i dont have permission to view subcription details.
I want to run payroll early in December for Xmas but Core Payroll says 'You cannot enter a pay run date that is earlier than 15/12/2024, the date you chose to begin using our service.' I don't remember choosing any date... but how do I change this so my monthly pay run can be run earlier?
I have completed the modules and taken the core certification exam and passed. How long does it take to show on your profile that you've passed the core certification exam as I'd like to progress and take the exam to become a ProAdvisor. Thanks
Is this linked to the change tp the payroll in QuickBooks that happened earlier this year?
I deleted the invoice that was marked as paid. There is no invoice and the income is left. How to recover a deleted invoice?
It is only me or there is more with same issue.For past month or so I have never ending GoCardless banking matchin issue.Payment get's logged and recorded on invoice, but on banking I cannot press match anymore. This happened few week ago, then was ok for a week or so and again same issue.At least invoices are getting logged correctly, but I always need to exclude now those payments.Was all good for years and now is always problem 😕😕
Quickbooks is linked to my bank account and it automatically downloads the transaction - usually there is a Full Description as per our upload file - this is usually the person's name. However last week and this week, the Description has come back as a single letter So instead of Susan Smith, it has returned S? We have never had this issues previously? Any ideas? Thanks
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So just to confirm with everyone.... Core Payroll has removed the feature to be able to run a 0 zero payroll if employees are not paid in a particular month / week. This means that you have to make manual SUBMISSIONS to HMRC which means that a whole feature of payroll has been removed without consultation or explanation - WE WERE TOLD THAT THE TRANSITION TO CORE PAYROLL WOULD BE SEAMLESS AND EASY! I shall therefore be cancelling my core payroll subscription as now I am paying for a feature that has now disappeared.There is also a bug in your software which causes you to go around in circles when trying to submit payroll which was not there is older payroll versions.The quicker they roll back to the old payroll service the better!
How do I delete a payroll run in the new Core Payroll? I made an error in one employee for the December payroll and I need to delete, correct and re-run. Don't tell me this is another feature that has been removed in the 'upgrade' to Core Payroll!
I'm trying to set an automation on Zapier to Find or Create a Customer on QuickBooks.I'm receiving the error 'Failed to find or create a customer in QuickBooks Online - The app returned "A business validation error has occurred while processing your request"'.I didn't find documentation about it and QuickBooks Support asked me to talk to Zapier.I have some guesses about the cause of the problem:1. The customer uses a temporary or disposable email address '@privaterelay.appleid.com'2. The value in the field address__line1 has a comma3. The value in the field address__zip_code has a space between characters4. The field address__state_code has no value since the company and customers are on the UKDoes someone have a similar problem and have an idea how to solve it?Thank you!
