QuickBooks Q&A

Invoices and quotations lost

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How do I attach photos to invoices?

When reconciling my credit card, I entered the ending balance and date of 3/20/2023, I check the transactions on the reconciliation page against my statement and all are there, and I get a $0 difference. However, on the reconciliation page and my transactions on my cc, there are still some remaining transactions for 3/20/2023, is this normal? Am I supposed to count these or does that mean they did not clear on 3/20?

Has anyone else noticed how the dashboard Profit & Loss now doesn't show financial year data? Do we know why this change?

How do I change the wording and who gets a cc copy of invoices sent by email?

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Quickbooks is not allowing me to submit a direct debit to beam stating that the payment must be associated with a STP transaction. We can’t use Single Touch Payroll as we have a WPN and not a ABN. Does anyone have any ideas. This has only recently become an issue.

WPN is a withholder payer and is exempt from single touch payroll by the ATO. We do not use or have an ABN

This is an email that I received after successfully lodging the finalisation with the ATO. Really unclear what I'm supposed to do with this email. Does this in fact impact anything?

It come up when creating expense after reviewing receipts in app

I recently got a new phone, iPhone 14pro. All apps are working fine except QuickBooks. I keep getting the same message when logging in; “Couldn't sign inThis app is only for QuickBooks Online. If you use QuickBooks Self-Employed, you can redownload it from your app store purchase history.“  I’ve uninstalled app, shut down phone, reinstall app from the purchase menu.. none of it’s working. In the meantime I’m missing out on tracking my miles for work, Please help. 

How do I take photos of receipts with QuickBooks online?

We cannot do anything with this inventory right: we cannot make it inactive, add it to a sales receipt or adjust its quantity.We try to create a duplicate item but since we can adjust or make the problematic item inactive, the inventory value is wrong.BONUS QUESTION: where is that limitation coming from and what's the transactions limit?

Changing businesses and want to reset account to start fresh.

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I snap shot the receipt uploads, I check and fix what needs to be done and save.  Am asked whether I would like to create a expense and I do. States to check the receipt is right and try again.   I check don't, it still comes back with the same message.  This goes on with all receipts I try I have the same problem.  Never had it happen before

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Hi can someone please help me, one of our customer had overpaid an invoice and we need to refund the overpayment. We create a batch file for the fund transfers. Can some one please suggest how we can create refund for a customer and pay them the amount via a batch file. As when we create a bill a customer doesn't come there it is usually the suppliers. 

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As the post suggests. Most of my vendors have 30 days from end of month as the credit terms. It's one of the most common terms I've seen in any business. Yet, it's not available as an option. Anyone else noticed this?

QuickBooks is that slow that it cant calculate my saved pay run and i cant send to tax department.It freezes on the payrun click.I have tried all the options on here to no avail.Even another laptop.Very frustrating

Have the settings changed in Intuit QB  Online that employees have to chose the default fund or leave that question unanswered? I am worried that it might appear unlawful, even though is not our fault, because that is taking choice from employees. Your help would be greatly appreciated.