QuickBooks Q&A

Original commenter did not share additional details

the bank account currently connected and the new one i want to add are both the same currency

When sending an invoice or estimate via email when you customize the subject line and the body the changes do not show up on the right hand side as they used to. This was a bit disconcerting so I sent it and also sent it to myself, and the changes were there. This has happened since the new "template upgrade"I hope you can correct that so we know what we are sending. Thanks and let me know Cheers!!!

Original commenter did not share additional details

I put an incorrect date of a cheque payment I received for an invoice.  How do I change (edit) this transasction?

Original commenter did not share additional details

The individual accounts holders get a 2fa push notification every single time the transaction list refreshes. How can we avoid this?

Original commenter did not share additional details

Original commenter did not share additional details

Original commenter did not share additional details

Browser app has the option to go to “New” and “transfer” but this advice doesn’t seem to apply to the mobile app. The “help” in the mobile app seems to be only applicable to the browser app.

Original commenter did not share additional details

I can't see the sign in for another business and when I search it says it isn't found but it comes up on my phone app?

I registered long time ago, but I never subscribed. Could you please tell me if you guys any offers for three months for seven dollars and I would like to continue the one with $12 a month unfortunately when I try to sign in it's asking me $23 a month so I am not agreeing with that price thank you

It says to go back and select a different provider.  

Specific link: https://qbo.intuit.com/app/homepage?locale=en-CA  

I was paying bills from a supplier and noticed that the open bills do not add up to the open balance. I brought it out into a spreadsheet and can confirm that the open balance is correct number. For some reason the open bills is off by $424.2. I made sure the date covered every possible transaction (1900-01-01 to 2999-12-31). This is causing me issues when adding bills to a bill payment because it does not match up to the books. Please help, thanks!

HiAnyone can advise why cannot access the customer custom fields to map to excel fields for import. 1.customer centre created 2 custom fields.2.when importing, cannot find the customer  custom fields to map to my excel columns. Please advise. Thank you

When QB tries to connect, I see on my mobile to okay the connection but then I get a timed out. It seems QB just keeps trying and doesn't wait. My RBC account then gets locked out

Hello. We have a file that says is has 56 errors that is doesn't fix. It shows these errors on verify and after doing  a rebuild the errors aren't resolved. The file doctor tells us that it doesn't see anything wrong. Quickbooks support is trying to help us but they are saying a data specialist is 1 week away and I don't know what we're supposed to do until then. Is there anyone that can help us with this? The attached images show the errors.Thank you

Original commenter did not share additional details

Original commenter did not share additional details

Original commenter did not share additional details

I am receiving USD invoices in April related to April that I am trying to record in AP and the appropriate expense. The expense account is CAD, the invoice is in USD through a USD bank account. When I try to post the AP journal entry in USD, QBO tells me that I can't use the CAD expense account due to the currencies not being the same. When I post the entry in CAD and try to match the actual USD payment it will not identify as a match. Therefore it does not let me appropriately clear AP when it is paid. I have multi currency enabled. One invoice for example is paid now, I know the USD invoice amount, the translated CAD amount etc. but no matter what way I record the AP entry I cannot get them to match even using the same FX, CAD etc.  The only solution I can think is I need to change this specific expense account to a USD account. This way currency conversion would be covered by QBO in running reports.and the AP entry would easily match the bank. Any and all he

I want to cancel my subscription and take all my receipts with me. So I need to download all of them at once without doing it one by one.