QuickBooks Q&A

I have set up Online Payments in my QBO account, but I would like to pass the payment processing fees on to the customer. So, by default, I want the option to pay by credit card to be OFF for ALL customers. When a customer indicates that they would like to pay by credit card, I can then adjust their invoice to add the processing/convenience fee, and resend the invoice with the credit card payment option enabled. Does this functionality exist?

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Good day to you, I would like to change the preentered asset account  in Quickbooks Desktop ( Canada Version).When we enter new items to Quickbooks the account 12100 is automatically entered. Can I change this account somewhere? We have our own numbers and do not want to use this number / account.Is it possible or do we have change it every time we enter a new item?I just want to avoid that mistakes are done. Many thanks in advance Doro

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This paycheque is showing Second CPP - Employee but no amount is showing in the field Second CPP - Employer. I thought the employer contributes also and these amounts should be equal. Thanks in advance for any comments.

been using desktop over 20 years. was paying pro user and payroll . about 100 per month ,since Dec 2022 been added $2 per employee's which was over my budget i got email going adding other #4 per employee start ing may2024 was over my budget. by i have pay payroll $46 and +per employee's don't

Every time I log in to Quickbooks, I'm asked to upgrade. I also get MailChimp ads while I'm using the site. I am a paying subscriber and I do not want to upgrade, nor do I want to be pestered with the BS every time I log in. I have to close these stupid popups every login. How to turn off?

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We are a sports club in Ontario. Our intent is to charge our members a volunteer fee annually, which would be refunded once a member volunteers for a specific number of hours. Should I create a 'holding' account for these funds, or take this in as income and refund as members hit their target hours?

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Greetings :) I wish to update a number of our GL accounts to make our ledger fit our business better. I wish to update the NAME and NUMBER fields for many accounts. I will not be changing any other field, just the NAME and NUMBER fields. I can easily do this, but wanted to clarify the implications of these changes before I started work. Can someone confirm for me that the NAME and NUMBER fields of an account are only cosmetic? What I mean is that I believe I can change these fields in any GL and it will not impact any process that QBO does. For instance, all my RECURRING TRANSACTIONS will be unaffected (other than showing a new NAME/NUMBER for the account involved). Another example would be reports. I assume they will show new NAMES and NUMBERS but outside the potential reordering of the report due to the new number, all will be as before. Am I correct in my assumptions? Thanks for helping me fully understand how QBO treats the NAME and NUMBER of a GL. Cheers,Andrew

When I enter the food/drink amount the HST is automatically calculated, leaving no place to put the gratuity?

My last QST filing result was refund of $2704.39. The refund cheque came in with amount of $2694.04, with a interest and penalty deduction of $10.36 from long time ago. How should I record this? If I recorded the refund as $2694.04 then QBO shows there are $10.35 to be refunded; If I recorded that I received the refund $2704.39 then the chequing account won't be balanced. How should I do?

I have recently hired an external bookkeeper. I am the internal admin. I was using qbo to help me with my grant reports by using the class and customer feature. Grant reporting happens once a year for a grant but all throughout the year for various grants. Sometimes things change as we get new funds, etc. so until I report on that grant I want some flexibility with classes and sometimes customers. I don't want to have to ask the bookkeeper to unlock the books every time. Also I use descriptions in my reporting. So when I pull up that expense from a few months ago that has a missing description I just want to add that detail especially if it was a specific kind of expense and our funder wants to know about what exactly it was. These things don't effect the books but add detail for me and help me use qbo for grant reporting.

Hi, I have a client that performs an inventory physical count every month. He has hundreds of SKU lines so it would be challenging if I have to manually update inventory quantity in QBO.He provides us the inventory quantity for each SKU by the end of the month. Is there anyway that we can upload the new Quantity with matching SKU to QBO without doing it manually? I have over 1000 bundles need to enter in QBO as well. I know QBO doesn't have a function to import bundles. Do you recommend any 3-party apps that can help to do that? Manually entering 1000+ bundles will be very time consuming. I see the discussion since 2018 requesting for this but don't know why QBO ignores it. 

I'm the primary admin, and I have my accountant as an admin currently. I'm trying to give her the ability to approve expenses submitted by employees. I'm not getting an option to add that permission to the admin role, nor am I getting the option to add that permission to a custom new role. Thanks so much in advance for your help!!

I'm using Quickbooks Enterprise Canada, Contractor desktop edition and am trying to produce a report that shows me the PO# that a vendor's invoices have been assigned to.  If I run a Transaction List by Vendor or a Vendor QuickReport and customize it to add P.O.#, nothing shows in that column even though 90% of his invoices have been assigned to a PO.  In fact I can't find any report that shows anything in the the PO# column.  What I really want to do is check all contractors invoices to make sure they've been assigned to a PO (since someone else was entering before I took over) so I can close an old PO and be confident all it's costs have been captured.

Basically, the transactions collected by Stripe were deposited as 1 USD = 1 CAD into my bank account. The home currency is CAD. When I adjusted the exchange rate (for each transaction individually), it ended up recording a difference between how much was deposited in USD and the how much it is in CAD, for example, I have 1000 USD deposit (after I adjusted the exchange rate) it is now deposited as 1300 CAD, on the journal it recorded a difference of 300 CAD as exchange gain or loss, it seemed that the system did not recognize that there should not be a difference recorded between 2 different transactions (rather transactions of the same currency). Should I reverse the exchange rate for these transactions to 1 USD = 1 CAD?

This overpayment is not reflecting anywhere in balance sheet of FY2022. I created Corporate Income Tax - Liability account, cleared Federal & GST/HST payments against it(as showing in balance Sheet 2022). Now Corporate Income Tax account has a balance of $165.57. I want to do a journal entry by debiting corporate Income Tax account with $165.57. Which account should I credit the same amount in this JE?Thanks In advance.

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