QuickBooks Q&A
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One employee has a second CPP - employee deduction on their pay cheque for this pay period. I believe they are done pay CPP. Why is this deduction on this cheque?
the province and postal code don't match
My client cannot proceed to sign the tax documents, they are getting authentication has failed after entering the code. What's wrong?
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how to correct the opening balance of the bank when it is the first reconciliation of the bank and the bank register balance is correct but QBO is showing wrong opening balance during the first reconciliation of the bank, please help
Why bank balance shows differently after reconciliation in balance sheet?
The GST on my invoice should have been $249.86 on $4997.25.The auto calculation says 5% on $4997.25 is $249.82 which is wrong. So now my invoice does not match what I got paid.
The error message is Paycheque sync error
Instead of the total amount, how can the partial payment be recorded through Pay & File?
The app is up to date. So what is happening with the app?
I've checked all the bank login info and it is correct and working apart from QBO.
I am trying to upload a relatively large JE (70 rows, 8 columns) to QBO. Unfortunately, the software hangs on the Importing Phase forever, due to what I assume is File Size. Is there a way to get past the Importing Phase without cutting down the number of rows?For reference, the 8 Columns are: JournalNo, JournalDate, Memo, AccountName, Debits, Credits, Description, Name.
I need to contact my bank details for payroll payment to my employees.
I have made sure that our invoices clearly note our email address for e-transfers, however the email address that it's sending from, or the reply to address is a different personal email address that we likely used when we setup our QBO account. I have gone into settings and can't see how to change that. It says my customer facing email address is correct. I have sent test invoices to myself and it's coming from the wrong address. Help please 🙂
I just set up an new corporation and the bank account was opened a couple of weeks ago.
Want to have interest accrued on customer invoices that are paid late.
It says there are no items on this payment
Hi Community! I’m having trouble switching my QuickBooks from multi-user mode to single-user mode. Whenever I attempt to switch, it doesn’t respond. Has anyone else faced this issue? Any troubleshooting tips or solutions would be greatly appreciated. Thanks for your support!
