Account Management
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My account says I am read only now, but Apple Pay shows the monthly amount has been paid
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Getting sick of this now. I spent months trying to get this sorted previously and has happend again. It says trial expired even though I'm paying for it. I fixed the payment in Google Play and payments gone out but still the same
Not only have you still not solved the problem with the connection between my cooperative business bank. Now I’m unsure which clients have viewed their invoices. You are about to put your prices up, yet have fixed zero problems. You’ve declined my request of a refund for the months you have put the order of my business under stress. QB is not operating correctly, yet happy to keep taking our money. Anyone who is thinking about using QB. Don’t! You will be stuck with their glitches and a support team that does nothing!
I've waited for the renewal date but the app still says i need to renew. I've been paying for the app even though I can't use it
there is an automatic posting in the system
Payment for my account won't process, error code 81624
I work at a Brazilian company which has 6 licenses.We received notifications about the end of the operation on in Brazil.Is it applied for licenses based on UK, as ours?
Hi. I’ve just opened my quickbooks account and sent an invite to my accountant. They responded by saying they needed my password and signin details as they could not access the account via the invite email. Is this something I should do. I’m not sure why they can’t use the email link.
HiI have set up a new QuickBooks account today and opted to pay by Direct Debit. However, QuickBooks won't accept my company name as it has a 'special character' in it, namely a hyphen. Obviously the name has to be accurate as it appears on my bank account. Any clue how to sort this out? Thanks
I would like this client to show as a client of the accountancy practice rather than a separate company on my login. I also need my colleagues to be able to have access to this client's Quickbooks
How is this the case and how do I resolve it?
I need the code to invite my accountant
Hi Guys, For some reason I am unable to login to QB Self employed. I click login and nothing happens.I have cleared browser data but still noting, no errors.I have tried on both Chrome and Microsoft Edge both with the same results.I can login to the android app okay, not sure if others are having the same issue?
Hi we are currently subscribed under an accountant's online account. Is it possible to move our company bookkeeping data to an individual company's online account? I note that the price will differ, at £22 per month. Thanks
