Account management
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I have not been able to add a user account for over 30 days. On December 27th, 2022 I contacted QuickBooks priority support to let them know that we couldn't add a new user account to our QuickBooks Advanced online account. We currently had 2 users and had a new hire that we created a basic user account for. She was using QB without issue for a few weeks. As her skills grew, I went to add to her roles. That didn't work. We found that anytime we changed her role, it wouldn't change on her end. So, the fix was to remove her user account and re-add it with the updated role. That worked the first time. A few weeks later, when her role needed to be updated to allow more tasks/abilities in QB, the role change, again, wouldn't take. I removed her user account and went to add it back with the updated role, as done previously and I couldn't add her. She gets the invitation on her end, but on mine, I never get the line showing her
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I was counting inventory items and adjusting quantities last Friday. Is it possible to view a report that shows the items that I made quantity changes to on that date?
We want to set up a user that can create invoices but do not want them to have access to profit and loss information. Is this possible?
If I change my accounting method from cash to accrual, do I have the option to change it back later to cash? Or are there permanent changes that cannot be undone?
hi,some of my payroll expenses posted to the incorrect bank account. how do i correct these errors?thank you!
hello everyonemy client wants to migrate two of her companies in xero into one account in QuickBooks. i managed to migrate one company data but when i want migrate second company it wants to delete all data i migrated from other company. my question is how to migrate two companies data from xero to QuickBooks online. please help
We started our petty cash fund from Cash sales in our drawer our business made. We have recorded each transaction throughout the year (2020) and now I want to record them through QBO. Petty Cash is always pulled from the cash drawer before the cash is deposited at the bank. How would I set up the petty cash account with a starting balance, if this cash has never been reported into quickbooks?
support help on Sunday needed
I initially used the same login credentials for my work related Quickbooks account and my personal Turbo Tax account. I did not realize the two accounts would be linked in one Intuit account. I would like to separate the two with the goal in mind of when logging into my work Quickbooks account I would not be able to access my personal Turbo Tax account. I have followed all of the recommendations from Quickbook representatives and also Turbo Tax representatives which was requesting an email change. I have done that, but it has not resolved the issue. I just received an email from Turbo Tax in my work related email address and was still able to access my personal Turbo Tax using my work related Quickbooks login and password. There must be a way to "unlink" the two accounts after creating separate
We use a cash basis system. However, even thought I set the Summary Report basis to cash in the preference option, My company reports always default to Accrual basis and I have to remember to change it in the settings option. Is there a way to set that company reports default to cash? Thank you
I am trying to log into my QuickBooks 2014 company file. I created it new in QB 2014, I did not convert it from a previous version. I never assigned passwords to the company file. Now when I try to log in, it wants a migrated administrator password and I do not have one.
Is it possible to change an account to a sub-account after it has been created?
We have a newly created liability account for a large piece of equipment we took out a business loan for. While it's not too pressing an issue, I wonder if it's possible to somehow have the transactions automatically fed into our QBO via bank feed. While I can see this account when attempting to connect the account, the account types in the drop down only include bank and or credit card accounts. I have this loan classified as a liability. Not too big a deal for me to enter the transactions manually, but I was wondering if there was a suggested work around via the bank feed without compromising the accuracy of the account type. I welcome any suggestions. Thank you.
the accounts are closed and will not be used. they have a balance of $0.00 and they still show on the balance sheet report. can i make them inactive? will that take them off the balance sheet? report? can i make them inactive even if they have transactions in a prior year?
