Account management
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Our IT consultants were doing an upgrade/rebuild and our QB was corrupted. They tried to fix this for several days while new activity was being posted. Eventually, we cut them off and had them revert to the "pre-upgrade" file and a separate file that has the bad base data, but 5 days worth of current data. There are thousands of sales orders and invoices within those 5 days along with cash receipts and AP transactions. Additionally, there are non-accounting related changes (i.e. a date or note on a file) that need to be captured. They/we contacted QB Pro Support and they said they could export the data out for those 5 days and help us merge it into the other file. We are now being told that QB doesn't do that and we need to use 3rd party software.This solution seems illogical as the file and program we have has no customization nor any special bolt-ons that aren't through QB API processes. Has anyone ever dealt with something similar and, if so,
I use the projects application and we use OB's online.
I have negative amounts that keep showing up on my A/R aging report from previous bookkeepers. A customer over paid on an invoice and it was marked to leave for use at a later time. Then a credit memo was created for the over payment and a check was cut. Now it keeps showing up as a negative on the A/R aging report and on the customer account. I am not sure how to clear this up. This was from a previous year so I am not sure how to go about taking care of this without it changing the financials for 2015. Can someone tell me how to clean this up?Thank you
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Can anyone help me with this? Our QuickBooks account has a Primary Contact listed that is out of date. Even though I am the owner of the company, I cannot update my account information or payment information because I am not listed as the Primary Contact. I have phoned and texted QuickBooks customer service about 6 times over the past three weeks and can't get anywhere. I uploaded requested documents to make the change three weeks ago and, still, nothing happens. Is there a secret to dealing with QuickBooks someone can share with me??
I never asked it to be canceled. Just got an email that you are cancelling.
Hello, our 182 resident HOA is considering moving to QuickBooks from an old, multiple file Excel Spreadsheet for our accounting needs. We have run the 30 day QB Essentials Trial online and really like it's capabilities. I've reviewed the comparisons of the QB Simple Start and Essentials and it appears that the Simple Start will do everything that we need to be done as a HOA. Are there any other HOA's or accountants out there who can provide their thoughts or recommendations on the program version. I greatly appreciate your assistance with this.
I'm having some difficulty grasping the concept of Fixed Assets. I do video work, and have 2 purchases that are considered Fixed Assets. One, I purchased outright for $848. I added the Fixed Asset in my chart of accounts. However, when I attempt to reconcile from my banking I try to 'match' it to the original cost. However it then double to $1696, so obviously that was done wrong. How should I 'match' the $848 up? The secound Fixed Asset was purchased via loan for $2000. When I make my monthly payment for $250, how would I apply it? Obviously not to original cost like I did above. Do I setup a Liability loan for it? If so, how does the original cost ever get reconciled? Seems it would just sit in limbo forever but maybe a fixed asset isn't necessarily an expense. (Sorry, I definitely do not have an accounting brain for this stuff, trying tho)
I am no longer using QuickBooks and want to cancel my subscription. How do I proceed?
I had modified the P
How do i get the company logo on my qbo financial statments?
I have four companies Only three are on the mobile app how do I get the other company on the mobile app?
They are fine in QBO web version but I can’t reference them in the mobile app because the statuses are all wrong
exporting paychecks
The only sales that are in the liability report are taxable sales. The total sales are not correct for the quarter.
I had set up QB to not need a password to open a company file (in preferences) However, suddenly it asks for a password before it allows me to open my company file. How do I change it back so that I don't need a password like before?
