Banking
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Hey guys. I've just signed up for the free trial and am having issues with uploading my bank statements. I understand that the file must be CSV but my bank (HSBC) only allow me to download them in PDF format. Does anyone have any insight into this?
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Is there any way to change the font on quickbooks desktop to black? The pale grey colour is very hard to read
Hi I've uploaded my bank statements as CSV files for 20-21 so I can complete my tax return due 31st January 2022. Although everything loads fine, when I start to verify the payments all the direct debits appear as £0.00 so I can't reconcile my bank account. What can I do next?
I have been a self employed and an employee at the same time so far.
Can't file the VAT return - could it be the 18 months is up? But the settings say I am MTD connected and there's no warning message to say re-authorise. Do I have to disconnect and start again perhaps?
When I'm adding new bank transactions and inputting a vendor name, the typing for the vendor name repeatedly disappears. I have to type one letter at a time to get it to take. This is for both established vendor names, and ones I'd like to add.I don't see a way to update QBO, not sure if it's a browser issue, but I have rebooted several times after closing and updating Chrome, and using both regular and incognito windows.Typing this slow is not something I want to have to get used to...Help?
Tried everything
Hi my husband is a self employed sole trader. How do I enter and categorise his pension. Plus we recently transferred funds into the QB logged bank account from the business account we had closed prior to becoming a self employed sole trader. How do I record that money without it affecting what he owes at the end of the financial year?
When sending an invoice to a customer. They receive it from my private e-mail rather than the business e-mail account. My business e-mail is setup in the settings but I cannot see how to change this for invoices. I am using Gmail for my e-mails if that helps.
Can anyone help please. I have received an email from Quickbooks asking me to update my payment method. My subscription has now been postponed. There is nothing wrong with the card I pay with. I have tried 2 other cards and the system will not accept any of them. The error code isTried with 3 different cards, one from a different bank altogether. This is what the system is responding with ErrorAn unexpected error has occurred. Please try again later. (OR-CAC-02) 831d6869d06f2d68 Please help, there is nothing wrong with my card and I need to track mileage and send invoices urgently
Hello, Hope you are well.In UK, not bank needs to be reconnected every 90days. I tried to do so today and it just does not work.I press reconnect from notification, press button and get separate page for reconnection, press button to reconnect, I get forwarded to my bank, add all login details, log to my bank connect, go back to qbooks it says connected, all done, got tick and then 1second later page refreshes back to where I was previously and ask me to reconnect. Tried many time and just stuck in the loop. I'm not getting any errors, nor I work with bank in additional notification message, neither I get those additional errors mentioned in that message. Does anyone has same issue and found a solution? Thank you
i use one bank for self assessment (rental income) and i have a business bank account with a different bank for my business transactions
I hope the above covers it succinctly?
Hi, Each time i use the app. to register my mileage, I always get "There was an error saving the trip". The trips end up being saved in the browser (most of them), but without the description info I entered.Really not reliable and twice the work (especially since I can't see them in the app and sort them in my off times). I have authorized the app. in all possible ways. Any tips? Thanks!
