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My company uses ADP for payroll.We had to edit an employee hours, and unfortunately ADP paid the employee twice, the second payment was then returned (pulled back from bank) and placed back into our account. I am matching transactions, and want to know the proper Account this would fall under?
How can I make a rule to split transactions by percentage in QB Desktop? The amounts of the bills are different every month, but I need to split them 50/50.
On the transactions page my profit is shows at Income - Spending = profit. This shows up at $18000. On the home page it gives the income as $28,000 - almost $10,000 more. Why are these numbers different?
I upload both the order/ shipment csv and the items csv, review them, and hit save but nothing happens afterwards. Can't see those transactions at all.
I rcvd a payment, it came through on the interface. When I accepted it, it posts as a crdit and debit on the same date.
Does anyone know if there's a work around or a specific issue with Citizens? Can I upload expenses or do I have to add each one manually?
I have noticed that in my QB bank register some deposits being duplicated. For example, I receive payment on an invoice, match to the invoice number and all is fine. Then a week or so later, payment shows up again as a deposit in the QB register-thus the duplicate deposit. My initial thought was I must not have "received payment" properly. But if I click to receive payment again, then my Bank register goes up again! Not only is that happening, but the payment gets randomly matched to things like office supplies or Onwer's draw. These are customer invoices. This has happened to 5 invoices. This is also throwing off my receivables because it looks like I have unpaid invoices. Did the software get updated and could be causing this? Thank goodness I trust my online bank register and know what my receivables really are, because QBO isn't accurate. Thanks for any help.
I tried to import a credit card statement. after matching all of the transactions, i noticed it was missing a good chunk of the month. not knowing the proper way to fix it, I manually deleted each transaction just thinking I could re-import the transactions/statement. After deleting everything I went back to import the transactions through Web Connect. And now it is saying I have no new transactions. I have turned bank feeds off. And reconnected. and it still will not give me the transactions. please help!
i work at the pink palace and need to view my stubs often but im unable able to log into the account when needed.
My October beginning balance of my check register does not match my bank statement. In July I reconciled a a transaction only to delete this transaction in November 2022 in error. My quickbooks beginning balance is off by the amount of the July reconciled transaction. I reentered the deleted transaction and manually reconciled it on the check register. My quickbook balance and my bank balance are still not matching?Please advise
I am trying to connect my (new) American Express Business Checking account to QBO but whenever I try to add it, only my personal accounts show up on to add to my QBO (they are already added). I can access my checking account through my Personal login on American Express. Is there a way to connect this business checking account to QBO? If so, how do I do this without removing my other American Express accounts?
I followed the instructions in the related answer (https://quickbooks.intuit.com/learn-support/en-us/help-article/process-credit-card-payments/receive-alert-quickbooks-payments-deposits/L6fM0NWR3_US_en_US) and sure enough, I did find 3 payments that had not been matched to deposits. I followed the instructions and was able to create (match) the deposits to the 3 un-recorded QuickBooks payments. So I thought the alert would go away. But it still persists. When I go to the Add Funds to Deposit page, the entire QuickBooks payments section is gone (i.e. I have added all QuickBooks payments to deposits). Is this a glitch, or is there something else I need to do?
I'm trying to reconcile a bank account that has not yet been reconciled. I set up the bank account on 12/14/16 ( the bank annoying splits the months up) with the opening balance to match the statement, but when I go to do the initial reconcile for 1/14/17, the beginning balance is not what I entered. It is a negative amount. I've made sure none of the transactions for the year are accidentally marked as cleared. Any ideas?
I have called EVERYDAY and have been escalated 3 times with no resolution & no response. I do not have any email updates or follow up from quickbooks. My bills are not being paid. My rent for the business is not being paid . At this point I am disabling online parents and will be canceling my subscription. Quickbooks does not support their merchants. They are just giving me to people that escalate the case and make you wait 24 hours for a call that never comes. I have been with quickbooks for awhile now. This is my 4th issue but this is the longest I have ever waited. At this point I feel robbed and will be sending to my attorney for further action if I do not receive a resulting today.
Your experts are unsuccessful removing duplicated transactions. I'm at a lost for words. 3 phone calls and over 2 hours of down time. No email support available.
I linked my credit card to QuickBooks Online and the charges and showing up as credits. Basically, money is showing up in the "Received" column rather than the "spent" column. Is there a way to fix this?
It currently gets entered under the "Sales" product/service item, but we would like it to be entered under something different
