Banking

My bank feed deposit amount from Auth.net is combined with a customers refunds and another customer sale.  I created a refund receipt for the refund but how can I match the refund if it did not show in the bank feed?  I need to separate these transactions.

Payment went to QB account and not banking acct that is set up. Need to transfer funds and set up correct path for future

Hello everyone, I need your expert help please. I am bookkeeping for one small non profit and enter check request so the people there can print it after. I am working on the bank reconciliation and the check numbers show un in the Bank > Reconcile are different than the check numbers cashed in bank statement. This happened just the past three months. I only noticed it now as we are catching up with bank recs.  What have happened? How can i prevent this from happening? What can i do it fix it? I tried to change the check number to the same one shown in the bank account but it would be duplicated with others.  What a night mare! I appreciate your quick response

My credit card is linked, passwords are updated, I've updated the banking section on quickbooks, some items show up, some do not.

I have been trying to set up a bank feed connection with "Bank of America - New" as per the instructions I received from QuickBooks, since "Bank of America - All Other States" is no longer supported. However, when I click "Add Account" and search for "Bank of America," there is no "Bank of America - New" in the bank list. I see:"Bank of America""Bank of America - CashPro""Bank of America - All Other States" I tried the one just labeled "Bank of America" but when I click on it, it gives me instructions on how to manually import transactions. I've tried searching the word "new" and I've tried searching "Bank of America - New" and I come up empty. Anyone have any idea what the issue is? As of right now I don't have access to any of my BofA bank feeds at all, which is gonna be a real problem soon. Thanks!!

Upgraded from 2018 QB Premier Contractor to 2021 QB Premier Contractor and all of the bank feeds do not work. Tried verify and rebuild of the data file, but no change. Recommendations?

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Is it possible to split up a bulk deposit of checks that includes matching invoice repayments and categorizing the rest into different sales accounts that do not have a matching component?  When we do our drop off at the bank it often includes invoice repayments, cash and checks from the store and other non-invoiced income.  I can't seem to find a straight forward way of breaking out the bulk deposit in quickbooks online.Thanks

My credit card charges are not importing?  What should I do?

Hi, I just wanted to know if it is still ok to enter checks with the online version? When I reconciled last time I hadsome of the same entries in twice and had to do some editing. I would like to know if I have a check uncashed out there so I would like to enter them as I write them

I guess something changed in QB and I have a new B of A connection... it won't let me download my transactions in Check Register View... But when I download them in any other view I get duplicates and it has totally screwed up my balances causing a tremendous amount of work. Is there any way to switch back to the check register view when I download my transactions? Uggg, please help :(

I’m about to be in tears. I’m trying to get a manager, SOMEONE to help me! I can’t get no answers from the agents it’s been seven days. My payments from my clients are being withheld because they say my account was frozen it’s not. I uploaded the documents trying to get to collections I’m so frustrated I just need someone to help me that’s all I want this his so horrible the worst experience. If there is a manager out there please call me. Again it’s day SEVEN I’ve still have not gotten my situation handled I need help. [removed]

We are a non profit who runs a small spay/neuter clinic.  The software we use to run the clinic doesn't talk to Quickbooks, neither does the payment processor required by that software.  I don't see an Import Transactions option when I click Import Data, so I don't know what to do here.  The volume makes manual entry a no-go.  We use Quickbooks Online if that helps.

We have a designated debit card for purchases on a project.  We recently received a credit for returned material.  How do I show that credit to our debit card so I can reconcile our bank statement?

I attempted to write checks to match the payments I made online to my CC company.  The credits downloaded with my transactions.  When I wrote the checks so they transactions would find a match, I must not have finished something.  Now I have both the cc downloaded payment and the check payment in my reconciliation.  How do correct my mistake.

Its shows he paid but not in the account yet?

And they send me "no-reply" emails.  And their customer service reps tell me that there is no way to know how long it will take them to fix this.  What terrible service.

I purchased a new company vehicle with money wired from one of our bank accounts.  Can someone please tell me how to record the transaction in to Quickbooks Desktop Pro Plus 2022?  I have contacted Quickbooks directly THREE times and not a single person there knows how to do this!  Thank you.

Somehow I am stuck on a quickbook spreadhseet that is using "general journal' entries instead of 'CHK.' The problem with this is general journal assigns numbers to each line and that shows up on reports. How do I change it to "CHK?" Even if I was to start over from scratch it automatically assigns entries as a general journal entry.   Help!?  

reconciliation difference shows account balance

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Hello:Chase Bank (& others) has added an extra level of protection.  I just went through the steps to reconfigure and allow QB permission to access the New Chase transaction. When I first attempted to download my transactions (by clicking the "Send & Receive" Button), I received a notice stating that my current mode (Classic)  no longer works & I must switch to "Side-by-Side" mode.  The problem is, there is NO Side-by-Side mode - the other two modes available are "Advance" & "Express".  Even the (Awesome) Lady at QB SUPPORT was confused.  She didn't know of a "Side-by-Side" mode.  I'm assuming I'm not the only person using Desktop with this problem & was hoping others figured out what to do.NOTE: I tried both the "Advance" & "Express" Mode and, while I was able to download & match my transactions, the balance QB shows I have in Chase is NOT the same balance of my matched transactions.  QB shows me Chase's current balan

We are using Buddy Punch as our time clock provider. When syncing the times over to Quickbooks the time will look like this xx.xxxxxxxxxx93 It makes it impossible for us to use. We've contacted Buddy Punch and they are telling us it's a Quickbook issue. What can we do?

I have a check from a client and cannot deposit it into my quickbooks checking account. From what I read, it should be under the "get or send money" tab under "cash flow" but it is not there.