Banking
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No transactions are coming into QBO so far this month and we definitely have some to input.
We've recently started using QBO. When we 'write checks' it causes a double entry. One debit entry when it's created and one when it's cashed. What could I be doing wrong?
Hello, I am new to QBO and having a problem setting up my bank feed, hoping you can help. My bank account has three sub-accounts which I need to track separately. My problem is that when I connect to the bank it brings all the transactions into one sub-account, how can I move the transactions from one sub-account to another?Thank you so much.
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Hello, I'm a new customer and small business owner (Event planning company). I have subscribed to QuickBooks, mainly to be able to send my invoices to my clients (ACH for Corporate and CC for private events). A few weeks after subscribing (all my accounting was already in the system), I have received a notice from Quickbooks saying that my merchant account has been blocked and I could no longer receive payments from clients, with no explanation. I tried to call many times (hours on the phone with the customer service) that only tells me that this is the process and are not allowed to give me the reason. My company is healthy and has no loan or credit line, so I don't really understand. Plus, I had to explain to my clients that were already invoiced that they could not pay through the system (it doesn't look very serious). Can someone help me ? Many thanks
Hi. I hope I can explain this well enough. My client has asked me to create an expense transaction (which I have done, of course). After the transaction was created, she sent me a photo of the receipt via her app. I can see it on the desktop, but can't work out how to "attach" it to the already existing transaction. All I seem to be able to do is review it ready to create a new transaction (which I don't want to do). Can anyone help me work out how to simply attach it to the existing transaction?
I just made the switch to the new connection for Bank of America. I already knew transfers were not going to work. Not happy about that. However, after reconnecting and matching deposits, they clear from the bank feed page... then show up again as if never matched. has anyone else seen this? I have no way to clear them now, other than to delete them from the list, which is silly at best. Maybe I'm missing something?
I signed up with Quickbooks when I had a Cabin rental business. We have sold that and opened another business. We want to use Quickbooks for the new business, however since we have not done taxes for this year for the cabin rental, we need to still have access to the files. We won't need to change anything, just need access.
MileIQ .csv file will not import.
Do you know why QB online would be doubling the bank deposits on the P & L but no on the checking register?
it says "there are no transactions showing for this account in this time period..." but even when I change the filters, theres no transactions.
To refresh the connection for Expressed Verbal Connect with my Chase account by 09/27/2022, I had to inactivate the bank feeds/online settings of my 2 checking and 2 credit card accounts. I deactivated all the bank feeds and then reactivated bank feeds again. Out of the 4 Chase accounts, I can reactivate 3, but I am having trouble activating 1 of my checking account. It is not accepting my Account Customer ID, and it keeps giving me the error message "your federal employer identification number (EIN) is not valid. Please use the format ##–######." I went into the company info, and my employer ID number there is correct. I called QuickBooks customer support, and after spending 2 hours, he could not figure out the problem and told me to send in the screenshots and that he will call me back with a solution, but it has been more than a week, and no callback. To me, it appears that the QuickBooks 2021 desktop needs an update to fix this bug. Can anyone help me?
I wanted the transactions from 1/22 to now and only 7/22 to now came through. How do get the rest?
