Employees and payroll
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Hi - is there a report or way to see employee's banking routing and account number for their direct deposit? Employee details report only shows last 4 of their bank account number.
We have been doing payroll through QBO for several years. This time one employee file somehow was corrupted, and we can’t run it as usual. We have called tech support few times; they recorded this case with high priority with no certain ETA for resolving the issue. In meanwhile, they suggested to issue manual check and post in QB. According to QBO assistant:To enter manual payroll checks in QuickBooks Online Payroll, follow these steps:1. Navigate to Payroll: Go to the Payroll menu from the left-hand side.2. Select Employees: Click on the Employees tab to view your employee list.3. Choose Employee: Select the employee for whom you want to enter a manual check.4. Add Check: Click on the "Pay" button, then select "Add a check."5. Enter Details: Fill in the check details, including the pay period, hours worked, and any deductions.6. Save and Print: Once all information is entered, save the check. You can then print it if needed.This process allows you t
I have set up sick leave and vacation accruals in QB desktop for all employees. I used the instructions provided by Intuit. The accrual limits are not functioning properly. Yesterday I spend 2.5 hours on the phone with support and they were unable to find a solution. Both sick and vacation accruals are accruing after the Max Per Year is reached. The only solution offered yesterday was to manually adjust when the max is reached and then turn back on at the beginning of the year. This is very time consuming and not at all efficient with 45 employees to manage. Has this issue been seen with anyone else and what is the fix for it?
Hello QB Community! I have an employee that gets 80 hours of PTO annually. However his Intuit Workforce is showing 2 levels:PTO Available: 0 (which is correct)PTO Available: 40 (which is incorrect)My employee has used all 80 hours of his PTO in 2024 and there should be nothing available till it resets in August 2025. Any idea why Workforce is showing 2 levels of PTO?Thank you as always for your help!
Is anyone using these 2 products together (QB Time & QB Desktop Payroll) ? My problem is with the hourly employees. QB Time has the option to "Hours worked on Paycheck" while QB desktop payroll has the option to "Hours Paid on Paycheck". These are not the same options and they come up with different answers. One includes sick/vacation in the calculation and one does not. Both are options but they both should be available in both products.
For reporting purposes, how to get payroll pay types to report by type under Wages after having recently upgraded to Premium, statement of activity reports all payroll as a lump sum under wages. I need to see each account reported individually.
I'm trying to add Rest hours, Hours offered, AEWR, into QB. Just need a little direction
I'm using Quickbooks Payroll Core. Last week I could pay federal taxes electronically. This week it is set to manual tax payments. I did not change anything.
We have one employee who is contributing to a 401(k) out of their monthly payroll. In December of 2024 we changed bank for our business, moving from Wells Fargo to Schwab. I successfully migrated the banking relationship in QBO to Schwab, and payroll for January was debited from the Schwab account. However, I didn't know that there was a second setting under the Payroll-> Settings-> Accounting menu that also had to be set to the proper Schwab account. So, QBO debited the Wells Fargo account internally, and I can't reconcile my Wells Fargo account because of this error. I have tried using the Payroll-> Settings-> Update Transactions option, but that did not fix the problem. Is my only solution to Void the January payroll and re-enter the payroll information? If so, what effect will this have on the bank accounts and employee payroll tracking? Many thanks in advance for your help. Michel
I'm having problems all of the time. Currently, I have 2 employees clocked in and it doesn't show them clocked in on my end. Last week, one of my employee's time didn't show at all on my end. I had to input all of her time for the week by hand. Another employee had clocked out on Thursday and on Saturday, it still showed him clocked in from Thursday. I have spent countless hours on the phone with the support team and had absolutely no help at all. The problems still keep happening and I can't possibly be the only one out there having problems. Does anyone have any suggestions from here?
I have a new employee in GA and I added my GA DOL Employer Account Number in Desktop and it is not recognized. It believes it should be a 7-digit number, followed by a hyphen and two letters. It is actually only a 6-digit number. This is preventing me from e-filing my taxes. Any way to override this, or am I stuck with manual processing?
The team member field defaults to an employee that is no longer with our organization. Is there a way that field can be blank?
Greetings! I have used QBDT since its inception. I started running my business using Quicken DOS (1993'ish), evolved to Quicken Windows, then used the QuickPay module for Quicken Windows and then many versions of QBDT. So needless to say I know QB pretty well and yes, I am old! I just started working for a company who uses QB Online, which is my first exposure to this evolution. We also use QB Payroll and when I look at the drop-down for pay periods, it only displays 3-4 payrolls in advance. I wish to provide our employees a schedule of specifically what day they will receive their (everyone is direct deposit) paychecks, but some months it's the 15th and other months the 16th. Then if the 15th falls on a weekend but the 16th doesn't...yadda, yadda. Pretty annoying that there's no simple means where I can produce (or even view) a pay period calendar, so we can properly inform our employees for a full 12 month period! I've seen on this 'Commun
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When inviting an employee to workforce, an incorrect email was entered. How can I fix that? It says the was invited, but he really wasn't because the email address was wrong.
How do I delete an employee from a pay type? I don't want to delete the pay type because other employees use it. I've tried to do it but I get an error message saying to assign the employee to another pay type before unassigning him. The employee has left the organization.so I don't want to assign him to another pay type.
We use an outside company to process our payroll. Each week we import the payroll into QuickBooks Desktop.This week is the first week that an employee is repaying a loan. How do I set up the repayment in QB so the import maps correctly to the GL?
HelloI have been managing payroll expenses since jan 2024 in QBO. Our company has four different classes setup but the payroll expenses always automatically go to the same class. It was in Nov 2024 when i ran a profit and loss report by classes and the payroll expenses only in August 24 were appearing as class not specified. July and September are all good. Can anyone suggest a solution to this ? Already contacted QB team but they have nothing to suggest. Thank you
Quickbooks payroll ERRONEOUSLY, AUTOMATICALLY setup state taxes for an out of state employee......Virginia doesn't do that with North Carolina.....I have contacted support 6 times (phone,chat, twitter), spent more than 5 hours on hold/waiting for chat responses being told they are looking into it for the last 4 years!!!! I have asked for a supervisor dozens of times and been ignored. I have been told a supervisor will contact me and they NEVER do.....How do I escalate a problem past the horrible tier one support?
I use EFTPS to file my 941 for FICA, SS, and Medicare each month but since I semi retired and don't do much work, I did not pay myself in January. However, IRS says I have to file monthly 941's even if there was no payroll. The problem is, it EFTPS does not accept a zero amount. So, what do I do and how do I do it?
How do i have the paystubs show up in workforce on the date of pay rather than on the date it is processed?
Aside from the QuickBooks Online Payroll Elite subscription charge, there is a Payroll Elite Worker Charge for $10 a person. Why is that?
