Employees and payroll
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My payroll was charged twice. First as a stand alone in April, and then in May, in combination with my regular subscription renewal. I was on a chat with "customer service" for an hour, but he could not help me. Does ANYONE know how to find someone that can help? Jean
My supervisor sent me the invitation to fill out my W9. I created the account, then, I filled out the application but the bottom next is not working. I am unable to continue with the application. How we can solve it?
State EIN, deposit schedule, and stateunemployment insurance rate
There does not seem to be a custom option for taking payments and submitting expense claims using the same email address. Employee is set up to take payments but when trying to add them to submit expense claims it states their email is already in use.
Help please. I set up payroll. Ran a few payrolls. Then realized it is coming out of a different chart of account. So now my Qbook balance is incorrect. Looking for suggestion on how to go back and correct without messing up payroll taxes that have already been submitted. Lastly, how do I permanently change account that payroll draws from. Thank you in advance for any help!!
We have two employees currently on maternity leave. They have continued to be paid in full since they went on leave. The company has just started receiving reimbursements from Paid Family Leave and Disability Insurance policies and I am wondering how to record these reimbursement checks properly in QB's desktop since the employees have received their wages and all taxes have been withheld and paid on those wages. Thanks in advance for the help.
I need to set up my employee(s) with maternity leave. I have found many articles on how to create the payroll item AND how to pay maternity leave, but my issue is tracking how much is used as a function of how much is offered. Example:Let's say my employee is eligible for 40 hours of Maternity Leave. It's not something that accrues; it's a bulk amount I offer. If the employee takes 8 hours of maternity, I want to pay them for that but then also "draw down" the balance for that employee in QB Desktop. Effectively, after the paycheck, their balance would be 32 hours. Is this possible? Please help!
I have tried contacting customer service but have not gotten very far. They told me "This is a know issue that the developers are working on." I have figured out I can edit the check right before the submit payroll phase however it resets all Payroll Export Preferences!? (We download our payroll into Quickbooks desktop.) Has anyone else seen this? The work around is to re-map all export preferences but this is kind of a pain.. The old Intuit Online Payroll worked great , being forced to this new untested buggy system is very frustrating. This is one of two major bugs we are hitting in our first week of using the new productthat the answer has been "This is a know issue that the developers are working on."
Until this week, when I processed payroll and then paid payroll taxes, I had the option from a drop-down menu to select the "Latest Date" to issue the tax payments. Now I have to pick a date on my own. It is not obvious how much time Quickbooks needs to process the payment or that if I set the payment to the due date that it will get paid on time. I love Quickbook updates that make my job harder. Anyone know why this changed and can I set the payment date to the due date?
unable to verify info for payment
The employee took off last week without pay, now I need to Not process their check this week.
The e payment was made.
paychecks missing from reconciliation
Hello, We have our payroll through Gusto; which includes a 401k payment each payroll. This payment is expensed when we reconcile each month; but the payroll liability ledger has never been offset. How can I wipe out this liability since all of these have been paid? Thank youTay
Hello!I am a bookkeeper.One of my clients uses Quickbooks online for payroll. Whatever they're doing isn't feeding into the reports on my end like my other clients do so they had to add me to their ecosystem so that I can look at the reports in order to apply payroll payments that come through the bank feed to the correct account in the COA as well as the correct employee.My other clients it feeds through with the correct employee so all I have to do is add them.How do I get this client set up so that it feeds through attached to the payroll expense from the clients end? I've been working with this client for 2 months and still haven't figured it out. Thanks!
This question is for Intuit.When are you going to update the Paid Family leave tax rate from .4% to .6%. We cannot do it manually within QB and it needs to be changed asap or all of our tax calculations are going to be off. When you do plan on handling this?
We have created four new projects since Thursday 7/21/22 that show up in "Projects" but will not populate when creating Time Entries for hours worked against them. Different computers, different users, same results. Was hoping it was a temporary glitch, but still happening days later. Have tried deleting and re-entering with no luck.
