Employees and payroll
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My client ran payroll same as always on Thursday for a Friday (8/13) checkmate and submitted before the 5pm cutoff time for direct deposit. Payroll was processed, funds for direct deposit taken out of his account. None of his employees have received their direct deposits. Customer service keeps saying “rest assured” it will be in their accounts by end of day on Friday, and then it was by midnight Friday and still nothing Saturday morning.
Unusual situation. Client company has a few divisions, one of which has payroll. This division has been spun off to a separate stand-alone company, and payroll moved out of the original company. This will split payroll tax reporting into two different companies, and the new company will pay/report taxes going forward. For the payroll tax reporting on the original (legacy) company, it is too early to submit the annual forms (940, 941, W-2s) but they don't need to payroll module for the rest of the year. What is the best solution to this? They would prefer not to pay for two payroll modules if only one is being used. thanks!
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I am paying an employe for multiple invoices - how do I list them on his paycheck?
Unable to run payroll
I have over 500 employees in my previous software that need to exist in my new quickbooks file. I can get all of my employee info into excel just as I did with everything else but i cannot figure out how to import that info from excel into Quick Books desktop
She is at 80 hours. Is the method to simply delete her balance and make it 40? that seems like bad bookkeeping
I use Mac version
Last payroll has been deposited - taxes paid, all, yet it is still showing up and asking if I want to write a second check for this payroll
I need to access this Payroll Overview page to add prior paychecks to this quarter. Any thoughts on why the Overview page info won't remain displayed?
SUI deduction is 6.74% need it to be 2.70% for state of Alabama quicken only allows quarterly change anyone know how to change outside of quarterly times?
Chat told me to reset password and then we got disconnected that didn’t work
How do I find my annual and quarterly taxes?
I tried calling the number and the recording says you are out of the office until Monday. You shouldn't send me an email to "contact you immediately for assistance" if it is not true.
I got a call pertaining to a client that was trying to edit a employees name and it was like a read only box with no option to make changes. Client is also the administrator
Hi - I'm having difficulty figuring out how to handle an employee's HSA in QB Online due to a recent chance in the structure of the HSA. Prior to April, we had a HSA that was managed by Intuit. The HSA contributions are done through QB Payroll and the funds went into a liability account. Once per month, Intuit deducted the contributions from our account and that was recorded as an expense. Intuit managed the HSA balance and I never saw the usage side of the HSA nor the balance of the account. It was simply a monthly expense for us. However, in April, Intuit transferred the management of the account to another company and this new company does no maintain the HSA account themselves. Instead, they returned the unused balance to us and I am now attempting to manage that balance as we still make monthly contributions but now also are impacted each time the employee uses their HSA. So far, I've set up a sub account off of our checking account
Employee was paid weekly at $11/hour (avg check was $440 with a net of $397. No federal income tax was ever witheld.
I have an employee that wants to use some vacation time from back in June of 2021 that she forgot to request back when that payroll was being done. Can I pay her for that time with a vacation time check without messing up withholdings or anything? I figure if I put the date range on the check for when it was for, but the check is dated now, then it should just go with the current withholdings? I just want to double check other people's thoughts on this before doing it.
There has been a known issue since February of this year with accessing and printing or reprinting the tax documents, specifically reprinting W2s. Go through the normal process, select the specific employee to be reprinted, enter. Goes to the next screen and NOTHING. The requested document doesn't come up. Screen has frozen during multiple attempts. WHEN will this be resolved?
When I go in to Payroll Center, I immediately get "Quickbooks has encountered an unexpected error" and kicks me out. I have tried doing an update to no avail. Been on with support for 1/2 hour and not surprising I haven't gotten anywhere. QB support is always atrocious. But my employees need to get paid!!!
I processed our payroll for this Friday just now and after it was completed, the payroll for this week is still showing up as "Due" in the Create Paychecks area of the Pay Employees screen. The payroll for this week is also listed as complete under the Recent Payroll section. Why would this happen and what do I need to do to fix it?