Employees and payroll
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My team is set up, but why does it still say "finish up"? Why cant I get past this?
Hi! I emailed my employees their paystubs for the first time tonight. If it bounces, will I be notified? Thanks
Our employee in CA termed in Dec 2024. I waited until final 2024 payroll tax reports were filed before asking QB to stop charging me for CA. I tried to inactivate the State but the system won't allow it, even though there has been no payroll in 2025. I submitted a case back in Feb and now 4 months later, I am still being charged for CA (payroll) and I still cannot activate the CA work location even though QB does my payroll and certainly knows there is not an employee in CA. The inactivate page even says no employees are assigned to this location. 4 months and no one in QB payroll can figure out how to inactivate a state that hasn't had an employee since 2024! And if the system worked correctly, I should be able to do this myself!
Is it required to track exactly when an employee takes a paid break? Or can they just acknowledge that they did take the required amount of breaks after 'X' amount of hours? Thanks!
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From employee profile: CO State Taxes Local Denver, Denver County Denver Er, Denver County
I would like to see the memos I make on the payments I send out.This is to help with bookkeeping later on.I don't see this even under Reports although there is a check mark box to include memos.
I don't understand why it is so difficult to find
This is really frustrating. Sometimes it saves and then i login a few days later and the changes arent there????
I cannot seem to change the paystub email template. Currently it states "Thank you for your business. We appreciate it". That's all. And this message is not even in any of the templates. It does not state how to open the attached paystub file. The Basic Paystub template that came with QB as well as my own template state how to view the paystub. I've spoken with a QB rep that could not figure out and suggested escalating this to their Data Services Team. That would require handing over my company file. As you can imagine, the file contains a lot of confidential information that cannot be shared with just anyone. I've searched Google and this forum with no luck so far. Does anyone have any suggestions?
Where do I find old W2s
I want my employees to have 2 equal paychecks based on work completed for the previous entire month. It seems the "pay period" keeps showing 2 week increments.
We used Tsheets begore Intuit bought them. When we rolled over Tsheets to QB Time, our information was moved over including the Payroll Principal Officer information. The problem I am having is that at the time we used Tsheets, Mobile phones were not used so a landline with a switchboard was used as our phone number as the Payroll Principal Officer's number. This number is what is used to verify a change in Bank Accounts or payroll officer information. We opened a new bank account for payroll and when trying to change new bank account, it wants to verify this change by sending a code to landline. Calling the landline with code won't work since its a switchboard with choices. We have called intuit and have filled out all the paperwork to change the principals officer's number and it was denied as I think they don't understand our problem. Even trying to change number in this portal (under payroll settings, Bank accounts, Manage Payroll Principal
I have opened multiple cases but my auto payroll is blocked. It says the company is ineligible, but unable to get a fix or an update and told to just wait a couple more months.
Our payroll identifies tip separately for each employee, need that to rollup and report in form 941.
The Error says something your trying to use has been made inactive
I noticed that system admin made edits last night. My state tax is due once a month after the end of the month. I walk in today and it is showing that the state tax is late for the payroll we just had last week. It's not even the end of the month yet and yesterday there was no action needed. Usually it says upcoming to pay and it will be on the next month by April 10th for the March payrolls. We have one more payroll in March. Why is it saying to pay early?
I do pay the taxes and file reports manually and only rely on QBO Payroll Core to track and show me the due dates to pay and when to file the reports.
I got a processing error when trying to pay a contractor with direct payment. Do I try again?
Our company has been sold and I only need QB to function for this year. I switched to QB Online because the cost was cheaper than renewing my desktop subscription which terminates in a few days. My payroll information did not migrate to QB Online with the other files. I only need payroll to function in order to file end of year reports and print W2s for 2025. I cancelled my QB Desktop subscription but still have active desktop payroll until March 2026. I'm thinking I might just want to handle these tasks with my desktop payroll since I'm very familiar with it instead of dealing with QB online for this.
